Ordered item on 2nd Dec 2025, still no delivery as of 4th Jan 2026. Email addresses supplied at bottom of order confirmation email and contact us sdction of email both bounced/undelivered.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Hoodie is beautiful and really soft, the sizes are 1-2 sizes smaller than normally but thats totally fine since I read that in other reviews and ordered a size L as a medium girl and it fits perfectly... See more
Order has never been sent to me. I ordered in the beginning of October, website says 8-10 days delivery. Send their instagram a DM, emailed every mailadres they listed and never got any response. Stil... See more
Never received the items ordered on 19 September 2025. Customer service replied to my email once to say that they have supplier issues and a system failure. I followed up multiple times/ways, also ask... See more
Company details
Written by the company
CoastBcn is a company in the retail garment industry, that offers own designed clothes to international market. We are an e-commerce and by the moment we do not have any physical stores.
Contact info
Camí del sant crist, 2-4, local 26, 08302, Mataró, Spain
- 681243355
- info@coastbcn.es
- coastbcn.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
DON'T BUY BASICALLY A SCAM!!
Literally the cheapest quality (Gildan) unbelievably thin and just a massive waste of money. DON'T BUY BASICALLY A SCAM!!
Said 1 week delivery (IN BARCELONA….)…
Said 1 week delivery (IN BARCELONA….) and it took almost a month had to pay someone to pick it up for me
Very very bad costumer service
Very very bad costumer service, they don’t take any refunds, when the cloth are to small/large! The quality of the cloth is also pretty bad! DON‘T buy from this store!!!!
Quality and sites not as expected
Quality and sizes not as expected, no returns and customer service not very accommodating.
Material isn’t thick how it looks in…
Material isn’t thick how it looks in the photos. I go white and it’s see through and you can’t return.
I did not like the quality and the service
I did not like the quality and the hoodies did not fit me well. I could not return them after i requested. So now I got two hoodies (I ordered two to choose between them) and spend nearly 70$ I will never see again. I‘m not happy with the service and the experience!
Nice job
You have to wait a bit for your order to be delivered but all in all it‘s fine because the quality is good. You better go with one size bigger than your normal size, then the shirt fits well.
Bad costumer experience
None of the hoodies fitted well, but they would not take them back. No Return-Policy or good costumer Service..
Very low quality
Very low quality. Size completly wrong. Could not change my order. No words. I will never buy more stuff from them
quality was very bad of the material…
quality was very bad of the material and took long to deliver, would n out recommend
Horrible experiece
The letters from the back are way too small for the hoodie, and i wanted to changed the size of the product and they told me that I can’t.
I won’t ever buy anything from this website.
„Beige“ Waves Hoodie - Good!
Hoodie is beautiful and really soft, the sizes are 1-2 sizes smaller than normally but thats totally fine since I read that in other reviews and ordered a size L as a medium girl and it fits perfectly! Its slightly oversized like I love it but the length of arms etc fits perfectly. The colour is a bit different from the pictures tho! Not bad just different, lighter and more creme than beige.
NOT RECOMMENDED
Good afternoon, with the return policy you have, I will not buy from you again, the sizes do not correspond to the normal ones and I have had to keep a sweatshirt that I cannot wear, it is new, unworn in its packed bag, but I have lost my money because I cannot use what I have bought after a very long wait until the order arrived, NOT RECOMMENDED and I will expose it in the opinion forums and social networks. Greetings
Still haven’t got my money back!
Still haven’t got my money back!! After a long chat conversation I was allowed to send the bad products back but I haven’t received the money yet!! Just bad in every way
shipping take a bit long , poor quality clothes
shipping take a bit long , and the product is not the same as the picture , really poor quality
I wish I could give zero stars.
I wish I could give zero stars. The service is absolutely terrible, no one wants to help customers or cares about their concerns. No returns or cancellations are allowed once you make an order. When you reach out with questions or concerns, you will not receive a response until weeks later. The quality of the clothes are so so cheap and the stitches are all coming out. The logos look like stickers. Shein quality is better. I will never order from here again it was a complete waste of my money.
I could not return my sweatshirt that I…
I could not return my sweatshirt that I bought even thought it had production issues
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








