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Coco Candle Co. Reviews 

368
•
TrustScore 5 out of 5

4.8

Candle Store
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Review summary

Created with AI, based on recent reviews

Evaluating 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful wax melts, mentioning their delightful fragrances, consistently excellent product quality, and exceptionally quick delivery service. Many loyal buyers also deeply appreciate the beautiful packaging and the thoughtful personal touches like handwritten notes included in their parcels. A few other people also felt that the fragrances offered a subtle and gentle experience rather than an overpowering scent, making them ideal for daily use. Consumers noted that these lovely aromas strike a pleasant balance, maintaining a fresh and welcoming atmosphere throughout the home without causing any discomfort.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the stunning fragrances and... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the stunning fragrances... See more

Order

Reviewers mention positive feedback about order, consistently highlighting the easy purchasing process and... See more

Delivery service

Clients share positive opinions on delivery service, expressing strong satisfaction with the prompt shipping... See more

Service

Customers had great satisfaction with the service, highlighting that orders arrive efficiently and on time.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been buying from Coco Candle Co. since around 2020 and have always loved their scents. The products have always been high quality and reasonably priced. When I heard the business was closing, I w... See more

Company replied

Rated 5 out of 5 stars

I have been extremely impressed by this company’s customer service and response time. Sophie could not have been more helpful and prompt when I sent her an email; the personal touch was much apprec... See more

Company replied

Rated 5 out of 5 stars

In love with coco candles.. the Christmas scents were lovely and smell amazing.. delivery was just a couple of days after placing my order .. even though the Christmas period.. definitely recommend th... See more

Company replied

Rated 5 out of 5 stars

This is the second time I’ve ordered from Coco love the wax melts lovely strong smell that actually lasts really quick delivery too , this is my new fave candle company

Company details

  1. Candle Store

Written by the company

We offer luxury soy wax melts at an affordable price. Hand poured & highly scented our range of over 70 super strong wax melts are guaranteed to fill your home with fragrance. We also have beautiful wax melters to use with wax melts.

Contact info

4.8

Excellent

TrustScore 5 out of 5

368 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(368)

117 reviews in the last 12 months

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Rated 5 out of 5 stars

These

These, in my opinion are the “best” ever & l have been using them for years. It’s sad that they are stopping trading & l will miss those beautiful aromas in my home.

June 15, 2025
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Rated 5 out of 5 stars

Amazing scent

I bought several last week, they arrived very quickly, well packaged.
I was so sorry to get an email to say that they were closing down after 8 years.
I introduced the other Teachers at school to Coco Candle Company. They too, are very upset to hear about the closure. They tried to purchase their favourites but alas Sold Out.
On behalf of my colleagues and I, we wish you well, and thank you for supplying the most amazing scents.
Good Luck to you and your staff.

June 15, 2025
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