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Rated 1 out of 5 stars

I am extremely disappointed with Codecademy’s refusal to provide a refund for an automatic renewal I did not intend to keep. On November 27, 2025, I was charged $228.34. I have not accessed or use... See more

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Rated 2 out of 5 stars

I got a courtesy email about my free trial ending but not about the extended free trial ending. Instead of a monthly subscription they charged me for a high priced yearly subscription which is 11 mon... See more

Rated 1 out of 5 stars

Codecademy is fine for the free courses. However if it's not possible to complete the paid ones, you may have wasted your money as the debugging methods don't work. The 'AI' tool is superficial and do... See more

Rated 5 out of 5 stars

Been using it for 3y. Started with the very basics by learning Python, then onto Full Stack Web development and currently on ASP.NET. By far the most beginner friendly platform to learn programming a... See more

Company replied

Company details


Contact info

  • 575 Broadway Floor 5, 10012, New York City, United States

  • codecademy.com

2.4

Poor

TrustScore 2.5 out of 5

1K reviews

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Replied to 42% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Taken by the hand makes the difference

I was always told that anyone can learn to code basically for free with videos, articles and forums. I tried that and it didn’t get me very far. Since I started on Codecademy I know why. It is so helpful to have a thoroughly designed curriculum put together for a step by step learning journey. The little coding tasks and bigger projects are well designed to reinforce the concepts. This makes them much easier to remember, when I need them for my own code. After the JavaScript course, I’ve written my own first script for an After Effects automatisation. I wanted to do that for years and now it saves a lot of time for my friends at a local TV station in Germany.

July 31, 2022
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Rated 4 out of 5 stars

I’ve found that the forums can be difficult…

I’ve found that the forums can be confusing and I’ve ended up looking at different websites for answers to codecademy websites… I was kinda disappointed but, outside of the forums, I would rate it 5 stars. But because of the forums. I rate it 4 1/2 stars. Thanks again for the amazing staff team for helping me.

July 30, 2022
Unprompted review
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Rated 2 out of 5 stars

My Son subscribed to Pro Last summer

My Son subscribed to Pro Last summer. We got charged for another year today without a reminder email or any heads up. It is $254. I believe it is malicious practice on the company's part. We have multiple subscriptions to annual services, and we always get an email a few weeks before renewal. Very unprofessional.

July 21, 2022
Unprompted review
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Reply from Codecademy

Hello there, We want to hear more and help you with this. Please reach out by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us) and we’ll be in touch.

Rated 3 out of 5 stars

So far so good but not great

So far so good but not great

The knowledge base and curriculum within Codecademy are great. The lessons are functional, direct, and informative. However, the tool itself, the console in which I practice coding, works only a portion of the time. Frustratingly, the code I write may in fact be correct, but due to some unseen error, is rejected. I've found that if a code doesn't work, or doesn't function correctly, the most common fix isn't to rewrite the code, or look for possible mistakes - it's to refresh the webpage. Then, miraculously, the code functions. As it turns out, the code was correct all along, but for some reason, the console didn't accept it. This is the biggest hurdle facing Codecademy - that on a very basic level, it doesn't work.

July 20, 2022
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Rated 5 out of 5 stars

Best learning platform by far

Best learning platform by far! I am excited to be part of Codecademy. I am a qualified and experienced Computer Systems Engineer working as a freelance full stack developer. I recommend Codecademy to any coder elevating their programming skills.

Kind regards.
Thabo Motau.

July 18, 2022
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Rated 1 out of 5 stars

Very hard to cancel monthly billing, impossible even??

If you want to cancel they make it IMPOSSIBLE to do-so, put you in a online-chat-only-loop of no descriptions where you click "read article" and only takes you to page simply saying "Refunds are not available for Codecademy Pro purchases". They have no contact phone number and just continue billing you $39.99/month - I had to dispute from my bank to cancel - don't use this service

July 14, 2022
Unprompted review
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Reply from Codecademy

We want to hear more and help you with this. Please reach out by submitting a request through our Help Center (https://help.codecademy.com/hc/en-us) and we’ll be in touch.

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