CoffeeClick Reviews 

454
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

So easy to order!staff extremely helpful and delivery always prompt even though it’s no longer free!

Rated 5 out of 5 stars

Offer a good selection of coffee at a reasonable price with the convenience of quick delivery. Based in Ireland so good to support a local business also. Also occasionally have special offers and deal... See more

Company replied

Rated 5 out of 5 stars

They offer a wide range of coffees, accessories and pods at reasonable prices. I inadvertently ordered accessories and pods for the wrong machine model. I notified them and they cancelled and processe... See more

Rated 5 out of 5 stars

I absolutely love my mess-free pod coffee, but was feeling the guilt about landfill. I was thrilled to find an online service for Lavazza compostable pods! Now I get my favourite Lavazza coffee, no... See more

Company replied

Company details

  1. Coffee Store

Written by the company

Lavazza Coffee Official Distributor in Ireland, largest selection of coffee beans, coffee pods, capsule machine, brewing equipment at great prices, Free nationwide delivery on all orders over 50 euro and EU delivery now available


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

454 reviews

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4.7

All reviews

(454)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible experience with this company

Terrible experience with this company . I am not even sure they ars a real company. Communication is Zero.
I regret wasting my money and time and buy from their website.

I buy online all over the world and this is the 1st time facing such strange company .

April 30, 2024
CoffeeClick logo

Reply from CoffeeClick

We are genuinely sorry to learn about the challenges you encountered with your recent order. It appears there was an issue with international shipping, resulting in your order being returned to us.

We did communicate the situation to you as soon as your order was returned to our depot. Understanding that this delay would impact your receipt of the order, we promptly processed a full refund.

We deeply regret any inconvenience caused and value your feedback immensely.

Should you have any further questions or require assistance, please don't hesitate to reach out to our dedicated customer service team. We appreciate your understanding and hope for the opportunity to serve you better in the future.

Thank you,
CoffeeClick Customer Service

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Rated 5 out of 5 stars
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Reply from CoffeeClick

Thank you for your kind words! We're thrilled to hear that you found our prices competitive and that our service met your expectations. Delivering faultless service is always our goal, and it's wonderful to know we hit the mark for you. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Rated 4 out of 5 stars

Quick delivery

Quick delivery, on time as given
Products are available more cheaply, but prompt delivery makes up for this

April 1, 2024
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Reply from CoffeeClick

Thank you for your feedback. We're glad to hear that our quick and on-time delivery met your expectations. We understand the importance of prompt service!

Rated 5 out of 5 stars

Great service

Great service

March 27, 2024
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Reply from CoffeeClick

Thank you for taking the time to leave us a great review!

Rated 1 out of 5 stars

Very bad experience

Very bad experience. The goods went for over a month and in the end I didn't even receive the goods. The seller compensates not the whole amount due to the failed delivery. The couriers did not even contact me about the delivery and sent the goods back. I also still haven't received part of the money back. Grace periods are getting longer and longer.

March 7, 2024
Unprompted review
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Reply from CoffeeClick

We appreciate your feedback and apologize for the inconvenience you experienced. Upon investigating, we found that your order unfortunately encountered two failed delivery attempts, leading to its return to us. We understand how frustrating this must have been, and we sincerely apologize for the inconvenience caused.

The delay in the refund returning to your account was due to standard bank clearance times. As refunds typically take 5-10 working days to process, this might have contributed to the perceived delay in receiving your money back.

Thank you for bringing this to our attention and we hope you will shop with CoffeeClick again in the future.

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Rated 5 out of 5 stars

organic coffee

Coffeeclick had the organic compostable coffee capsules that I was looking for. Thanks a lot.

February 28, 2024
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Reply from CoffeeClick

Thank you so much for your kind words! We're thrilled to hear that you found exactly what you were looking for with our organic compostable coffee capsules. Providing eco-friendly options is important to us, and we're glad to know you appreciate it. If you ever need anything else, don't hesitate to reach out. Enjoy your coffee!

Rated 5 out of 5 stars

Great service

Great service! Quick delivery.

February 27, 2024
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Reply from CoffeeClick

We're delighted to hear that you had a positive experience with our service! Thank you for taking the time to share your feedback. Ensuring quick delivery is a priority for us, and we're glad it met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to let us know.

Rated 5 out of 5 stars

Got exactly what I ordered and on time.

Got exactly what I ordered and on time.

February 27, 2024
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Reply from CoffeeClick

Thank you for your review! We're thrilled to hear that your order arrived promptly and was exactly what you were expecting. Providing a seamless experience is our goal, and we're glad we could meet your expectations. If you ever need anything else, feel free to reach out. Enjoy your purchase!

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Rated 5 out of 5 stars

I ordered coffee 6 boxes on a Monday…

I ordered coffee 6 boxes on a Monday and I had them on Wednesday morning. I phoned them on January 29th had them on January 31st.

January 29, 2024
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Reply from CoffeeClick

We're thrilled to hear that you received your order so quickly and that our service exceeded your expectations. We pride ourselves on efficient delivery and top-notch customer service, so it's great to know we hit the mark. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Enjoy your coffee!

Rated 5 out of 5 stars

Easy to buy and pay

Easy to buy and pay.
Very quick received at home.
And the coffee I order is always in the package.
Thanks for all this. Love this coffee.

January 30, 2024
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Reply from CoffeeClick

Thank you for your amazing review! Your satisfaction means a lot to us, and we appreciate your continued support. If there's anything else we can do to enhance your coffee enjoyment, please don't hesitate to let us know. Enjoy!

Rated 5 out of 5 stars

Good delivery time

January 28, 2024
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Reply from CoffeeClick

Thank you for sharing your experience with us! We're pleased to hear that you were satisfied with the delivery time of your order. Ensuring timely delivery is a top priority for us, and we're glad we could meet your expectations. We appreciate your support!

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Rated 5 out of 5 stars

Pod Coffee without the mess or guilt!

I absolutely love my mess-free pod coffee, but was feeling the guilt about landfill. I was thrilled to find an online service for Lavazza compostable pods! Now I get my favourite Lavazza coffee, no mess and am able to compost the pods. Very happy.

Delivery is quick and prices are very competitive. I highly recommend Coffee Click.

December 11, 2023
Unprompted review
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Reply from CoffeeClick

Providing environmentally-friendly options is important to us, and we're glad we could offer a solution that aligns with your values.

We're also delighted to hear that you're satisfied with our delivery speed and competitive prices. Your recommendation means a lot to us, and we're grateful for your support.

If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out!

Rated 5 out of 5 stars

100% Recommend

Great Irish company, good variety of products, fast delivery. Would 100% recommend to all.

January 17, 2024
Unprompted review
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Reply from CoffeeClick

Thank you for your 5 star review. We really appreciate it!

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Rated 5 out of 5 stars

Quick delivery

Quick delivery - coffee was presents for my adult children and they have given it great reviews and asked me to give them the website to use in future

January 6, 2024
CoffeeClick logo

Reply from CoffeeClick

Thank you for your feedback! Ensuring quick delivery and providing high-quality coffee options are key priorities for us, and we're thrilled to have met your expectations. If there's anything else we can assist you or your children with, or if you have any questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future!

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