Cognito Education Reviews 

491
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the website for its user-friendly interface and the high quality of its educational content, including videos, quizzes, and flashcards, which significantly aid learning and revision. Many users report substantial improvements in their grades and confidence, highlighting the platform's effectiveness in breaking down complex topics and aligning with curriculum requirements. The customer service is frequently commended for being quick, efficient, and professional, with real people providing helpful and understanding support, even for subscription issues. However, some customers mentioned difficulties with the website's navigation due to unfamiliarity with specific educational systems, and a few noted limitations in the range of exam boards or subjects offered. There were also occasional reports of customer service not responding or issues with account access, though these appear to be isolated incidents.

What people talk about most

User experience

People report positive experiences with user experience, finding the platform to be a great and helpful app... See more

Product

Consumers find the product to be highly effective and invaluable for their studies, with many reporting... See more

Website

Users describe positive interactions with the website, with many considering it an amazing and highly... See more

Customer service

Clients share positive opinions on customer service, with many reviewers describing it as fantastic,... See more

Subscription

Reviewers highlight positive aspects of subscription, often praising the customer service for its helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cognito has been absolutely fantastic for my son. He was struggling with his grades for all three science subjects. His learning has been transformed and he's now doing really well. Such a great sit... See more

Company replied

Rated 5 out of 5 stars

im from australia lol so it was kinda hard to navigate cuz idk what aqa, a-level and everything means. however, i prepared for a grade 10-entry science school and cognito helped me so much with my acc... See more

Company replied

Rated 5 out of 5 stars

My daughter really found this platform useful for her GCSE studies. The course work aligned with her school’s curriculum and there was a wide range of exam questions, and practice papers which really... See more

Company replied

Rated 5 out of 5 stars

Really user friendly website. I reccomend getting premium if you are doing your GCSEs, I recently got my results and received 3 grade 9s in higher triple (AQA) after - in year 10- getting 5s and 6s in... See more

Company replied


Company details

  1. Educational Institution

Written by the company

We create science and maths resources for students and teachers. We have a YouTube channel with video lessons, and an accompanying revision website, where the content is exam-board-specific, and progress is automatically tracked.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

491 reviews

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No recent history of asking for reviews

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Replied to 80% of negative reviews

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4.6

All reviews

(491)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

OH MY GOD

Cognito is so amazing, especially with it's videos on Youtube. As a Year 7 Student, I have revised with this website and it helped A LOT. All I had to do was search up Cognito then [Topic Name]. I absolutely reccommend this for general studying and revision. Absolute 5 Stars! Thank you cognito!

April 26, 2026
Unprompted review
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Reply from Cognito Education

Thank you so much, this genuinely made our day! So glad it's been helpful 😊

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Rated 5 out of 5 stars

Professional service

My daughter has been using the website for the past 2 years. It's fantastic in helping her build on existing knowledge taught at school.
Their customer service is excellent, issues are dealt quickly and professionally. Thanks Tom!

April 22, 2026
Unprompted review
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Reply from Cognito Education

Thank you for the review! Really glad it's been a good companion alongside school. We appreciate the kind words about our customer service too :)

Rated 5 out of 5 stars

Absolutely worth it

It's a super helpful revision tool, I find the video lessons followed by interactive quizzes and exam questions to be extra useful, and engaging.

April 20, 2026
Unprompted review
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Reply from Cognito Education

Thank you so much for your kind review! We're thrilled to hear you're finding it a valuable revision tool. It's great to know the video lessons combined with the interactive quizzes and exam questions are making a difference; that's exactly what we designed them for. Wishing you the best of luck with your studies! 🌟

Rated 2 out of 5 stars

Didn’t even let me sign in with Google

Didn’t even let me sign in with Google even though it worked before. I am actually pissed off with this shit. Edit: the only reason I gave this 2 stars is because I can still use it.

April 17, 2026
Unprompted review
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Reply from Cognito Education

Hey there, i'm sorry for the hassle. Would you mind emailing hello@cognitoedu.org describing what happens when you try to login with google? This will help us resolve the issue for you.

Sorry again for the frustration this must be causing you!

Rated 5 out of 5 stars

My daughter really found this platform…

My daughter really found this platform useful for her GCSE studies. The course work aligned with her school’s curriculum and there was a wide range of exam questions, and practice papers which really helped boost her learning and confidence. The team were really responsive with any queries and I would strongly recommend this as a learning aid for students, preparing for exams.

April 15, 2026
Unprompted review
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Reply from Cognito Education

Thank you so much for taking the time to leave such a lovely review - it really means a lot to the whole team! 😊

We're so pleased to hear that the platform helped boost your daughter's confidence and learning ahead of her GCSEs. That's exactly what we set out to do, so it's wonderful to hear it made a real difference.

Wishing her all the very best with her exams 🌟

Thanks again for your kind words and for recommending us.

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Rated 5 out of 5 stars

Cognito has been absolutely fantastic…

Cognito has been absolutely fantastic for my son. He was struggling with his grades for all three science subjects. His learning has been transformed and he's now doing really well.
Such a great site, really useful videos, quizzes, flashcards and past papers.
Worth every penny!

April 14, 2026
Unprompted review
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Reply from Cognito Education

Hey Clare, this is really lovely to hear - and really kind of you to leave a review! Thank you :)
Happy to hear your son is doing well with his sciences and wishing him all the best with his studies.
Jono

Rated 5 out of 5 stars

Excellent service for my studies…

Excellent service for my studies towards A Levels, especially in chemistry and biology where I am the weakest. Their adaptive AI marking also makes sure that the nuances in my language when writing answers is accounted for when answering my questions which makes it a lot easier to see where I went right and wrong. Finally customer support was easy and polite, especially when I accidentally left my subscription for too long and they were quick and reliable with refunds. A 10/10 experience, I would definitely recommend to other students if they need to get ahead of content for their exams!

Azrael

April 14, 2026
Unprompted review
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Reply from Cognito Education

Thank you so much for this - really glad Cognito has been helping with Chemistry and Biology, and great to hear the AI marking has been useful for picking up on those nuances in longer answers!
Really kind of you to mention the customer support too. Good luck with your A Levels!

Rated 5 out of 5 stars

I loveeee their videos and they were…

I loveeee their videos and they were literally how I survived GCSEs.

I really wish they could improve the revision website a little, as I found for some AQA A Level Biology topics e.g. the Xylem and Phloem, they were testing stuff about the structure, and I don’t think that was on the spec.

April 13, 2026
Unprompted review
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Reply from Cognito Education

Thank you so much - really glad the videos helped you through your GCSEs!
Really useful feedback on the A Level Biology questions - we'll flag the Xylem and Phloem topic to the team to check against the spec. Thanks for flagging!

Rated 5 out of 5 stars

FANTASTIC

FANTASTIC, the best revison website i have EVER FOUND, and I have tried all of them. The notes, the tailored quizes, past papers, flashcards, videos, its all perfect and all so helpful and accurate. I LOVE THIS SITE. The customer service is also amazaing. I couldnt reccomend this site more I LOVE IT. I got all 9s in GCSE sciences just because of this website i went from a 6 to a 9, I owe my life to this website. ID MARRY IT IF I COULD, THANKYOU COGNITO :)

April 10, 2026
Unprompted review
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Reply from Cognito Education

Haha this has absolutely made our day - thank you so much!! Going from a 6 to a 9 and getting all 9s in your sciences is absolutely incredible, you should be so proud - that's all you!
We'll pass on the marriage proposal to the team 😄 Thank you so much for the kind words and congrats again!

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Rated 1 out of 5 stars

Pricing is inconsistent and awfully high

I was recently looking into buying a subscription to help with my GCSE revision. However when I went to pay for my subscription It came up as being £25 PER MONTH which is a ridiculous price to charge students. I used a then tried with two different accounts linked to different emails and one of the prices offered was £14 per month and the other was £9.99 per month which is still very expensive for a student I am thoroughly disappointed in this since coming from their YouTube channel you would expect them to offer strong competitive pricing however not only is the pricing incredible overpriced but also extremely inconsistent. I wouldn't recommend anyone to support such a greedy, scamming and lying business I even have screenshots.

April 10, 2026
Unprompted review
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Reply from Cognito Education

Thank you for the feedback - we completely understand how frustrating inconsistent pricing can feel, especially as a student.
We've been growing a lot recently - adding 10+ new subjects, building new features, and producing new videos for A Level, and as the platform grows it simply costs more to keep everything running and continue offering free content. As such, pricing will fluctuate from time to time and we're sorry that wasn't clearer upfront.
If you'd like to chat through pricing or have any questions, feel free to reach out to us directly and we'll do our best to help: hello@cognitoedu.org

Rated 5 out of 5 stars

Cognito

I absolutely love Cognito, especially for science and the newly added subjects are a great bonus. the videos are great for learning content and the exam style questions are incredible, they cover virtually anything that will come up and reinforce key ideas if you complete them all. AI will mark all questions which is especially useful for longer questions and it will always show you the mark scheme which is very useful for science where it can be difficult to grasp what the question is asking. I recommend Cognito to anyone needing to revise GCSE science. I have gone up at least 3 grades with Cognito and credit most of my success to the features on Cognito

April 9, 2026
Unprompted review
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Reply from Cognito Education

Wow, thank you so much for this - going up 3 grades is incredible, well done you! That's all your hard work paying off and it's genuinely brilliant to hear Cognito played a part in that.
Really glad the exam questions and AI marking have been useful - thanks so much for the recommendation!

Rated 5 out of 5 stars

Brilliant Website for Science and Maths

Brilliant Website for Science and Maths
Ive been using this Website for over a year now and because its coming up to exam season of year 11 now I thought I would buy the premium version as its a good price for unlimited questions Ect. and so far its brilliant. Even though Amadeus and Tom and the team have done such a great job providing free video lessons to kids all over England and deserve 5 starts no matter what, one thing that is slightly annoying is when typing your answer into a box, the box is always the exact size of the word needed. For example if the Two options to choose from were 'Real' and 'virtual' you would be able to tell the answer is 'real' straight away as it would be impossible for the word virtual to fit in the sized space given. If the space box for the answer was larger and allowed for all of the different words that are given that would make it much better. hopefully that make sense!

March 19, 2026
Unprompted review
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Reply from Cognito Education

Thank you so much for the lovely review and for sticking with us for over a year - and congrats on making the jump to Premium for exam season, hope it helps!
Really appreciate the kind words about Amadeus, Tom and the team too.
Great spot on the answer box issue - that's really useful feedback and totally makes sense. We'll pass that on to the team to look into. Thanks for taking the time!

Rated 4 out of 5 stars

Great website, but...

very good website, i must say- the videos are very engaging and fun to watch! my only problem with this website, however is the fact that there's a weekly limit to how much you can revise- other than that, amazing website, if you have any conditions such as adhd or autism or any kind of condition which is similar, i definitely recommend

March 9, 2026
Unprompted review
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Reply from Cognito Education

Thank you so much for the kind words - really glad you're enjoying the videos! That means a lot. And thank you for the recommendation, especially for students with ADHD or autism - that's really lovely to hear.
Just to let you know, all of our videos and revision notes are completely free - so no limits there!

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Rated 5 out of 5 stars

cognito

im from australia lol so it was kinda hard to navigate cuz idk what aqa, a-level and everything means. however, i prepared for a grade 10-entry science school and cognito helped me so much with my accceptance!!!! i love this website. a tip would be to add like a sidenote of what type of curriculum or standard the lesson would be taught in. eg: linear relations is a grade 7-9.

December 31, 2025
Unprompted review
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Reply from Cognito Education

Thanks so much for the feedback, and congratulations on your acceptance! Really glad Cognito could help with your preparation.
That's a great suggestion about adding curriculum indicators - it would definitely make things clearer for international students. We'll keep this in mind as we improve the platform.
Best of luck at your new school!

Rated 1 out of 5 stars

For the attention of Parents

For the attention of Parents - note it is very easy not to note this is a subscription service, we believed we paid for one month, despite not using the service we have been charged for months. Token refund only recieved. Be careful with the small print

February 10, 2026
Unprompted review
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Reply from Cognito Education

Thank you for taking the time to share your feedback, and we're sorry to hear about your experience with our subscription service.
We understand your frustration, and we genuinely appreciate that we were able to speak with you through our customer support team to address this matter. As discussed, we've processed a refund for two months as a gesture of goodwill.
While we completely understand your concerns about the subscription model, we did note that your account showed over 200 learning sessions across several months, which indicates the service was actively being used for more than just a month.
We always strive to make our subscription terms as clear as possible during the sign-up process, and we're sorry if this wasn't as transparent as it should have been in your case. Your feedback is valuable and helps us improve how we communicate this information to parents.
If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.

Rated 3 out of 5 stars

No way of knowing the questions that a child has done wrong..or history of questions attempted with outcome

Early days but I find it good. So far I have not been able to find a way of narrowing down to those questions which my child has got wrong. This is extremely important. As a parent, I should know where the child needs extra support or may have to go over only those selected questions more than once. I have dropped an email to their customer support. I hope there is a way to do this otherwise it will really limit its usage in our case.

February 3, 2026
Unprompted review
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Reply from Cognito Education

Hi Abhijit,

Thank you for your review and feedback - I really appreciate you taking the time to share this.

I completely understand why you'd want to see which questions your child got wrong. We do mark answers so students can see if they're correct or incorrect when they complete questions. However, when students re-attempt questions, these need to be blank again so they can properly test themselves - which means there isn't a saved history of previous attempts with outcomes.

I totally understand this might not be what you're looking for, and that's absolutely fine. We've replied to your email and are more than happy to cancel and refund if we don't meet your expectations.

Thanks again for giving us a try, and best of luck with your child's GCSE preparation.

Best regards,
Tom

Rated 5 out of 5 stars

it helps me to understand lessons in an

it helps me to understand lessons in an easy and fun way.
It is also enjoyable

January 9, 2026
Unprompted review
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Reply from Cognito Education

Hi there,

Thank you so much for this lovely review! We're really pleased to hear that Cogito is helping you understand your lessons in an easy and fun way - that's exactly what we're aiming for.

Best of luck with your studies, and thanks again for the kind words!

Best regards,
Tom

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Rated 5 out of 5 stars

how a learning video boosted my understanding

well, the first time i got toknow about cognito, it really made my studies much more easy.
the most think i love is , the videos are not long or too short, they have simplified notes to make sure viewers should understand. im really grateful,God bless you all.

December 3, 2025
Unprompted review
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Reply from Cognito Education

Hi there,
Thank you so much for this wonderful review! We're really grateful to hear that Cogito has made your studies easier. It's great to know that the video length and simplified notes are working well for you - we put a lot of thought into getting that balance right.
Your kind words mean a lot to the whole team. Wishing you all the best with your studies!
Best regards,
Tom

Rated 5 out of 5 stars

I secured As and A*s in maths and…

I secured As and A*s in maths and combined science. His videos are so helpful for someone with photographic memory. His voice is soothing and hard to forget and he breaks key information in to bite sized sections that are easy to understand and retain.

November 13, 2024
Unprompted review
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Reply from Cognito Education

Cheers for the fantastic feedback! Congratulations on your As and A*s in maths and combined science, that is awesome. We’re really glad the videos and bite-sized explanations helped you retain the key information so effectively.

Rated 2 out of 5 stars

it should be free

i wanted free for education

November 11, 2025
Unprompted review
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Reply from Cognito Education

Hi,
Sorry to hear you were hoping for everything to be free. We do offer a Pro option alongside our free content to help cover the costs of running and improving the platform. All of our videos are still completely free to watch, and we also have free podcasts covering the whole of GCSE science.
Good luck with your revision and exams!

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