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Cohabs Reviews 

110
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness and responsiveness, making the process smooth and straightforward. Many people appreciate the ease of moving into a Cohabs house, highlighting the convenient house access and included daily necessities. The locations are often described as lively and well-connected, contributing to a positive experience for those new to a city. However, some people were dissatisfied with the service, citing issues with maintenance, furniture, and slow response times to problems. A few other people also felt that internal house issues, such as noise or cleanliness, were not adequately addressed by the company.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their kindness, professionalism, and... See more

Service

Users describe ambiguous interactions with service, with some customers reporting positive experiences,... See more

Location

Reviewers highlight positive aspects of location, with many expressing excitement about moving into Cohabs... See more

User experience

Consumers find the user experience to be largely positive, with many reporting a smooth and efficient process... See more

Response time

Reviewers mention ambiguous feedback about response time, with some customers praising quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m about to move into a cohab with Coabs and so far the experience has been really great. They supported me throughout the whole process of finding the right place. My contact, Matthieu, was super he... See more

Company replied

Rated 5 out of 5 stars

Constance is extremely good at her job, very approachable, responsive and knows how to solve a problem quickly. Great to have a team member like her. She has organised very creative, well thought out... See more

Company replied

Rated 5 out of 5 stars

Excellent service! With the time, I'm coming back to cohabs again and again, and recommending to all my friends, because these guys are just perfect!!! Very fair prices for the high standards they're... See more

Company replied

Rated 5 out of 5 stars

My experience with Cohabs has been easy all around. From the first call, confirming alignment between my expectations and those of Cohabs and potential roommates, to the moving-in process and living i... See more

Company replied


Company details

  1. Roommate Referral Service
  2. Self-Catering Accommodation

Written by the company

Our members call us home. We provide the most beautiful homes for the best coliving experience all around the world. We have coliving spaces and communities in Brussels, Paris, Madrid, New York, Milan, London, Luxembourg, Marseille and Washington DC. We believe in bringing people together. Diversity, inclusivity, and respect are the keys to a better future. We facilitate the connection between our members through activities and events where they can share, learn and discover from each other. From your move-in to your move-out, we provide you with an extra-smooth and comfortable experience.


Contact info

4.1

Great

TrustScore 4 out of 5

110 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically takes over 1 month to reply

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4.1

All reviews

(110)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Easy and smooth experience

Getting a room is quite easy, however no viewings are available which was slightly troublesome for me. The house however is great and I have made many friends which really made my experience in Brussels very nice. Whenever there is a problem, it is fixed quite quickly. Cohabs is not always very responsive by email though, and their system for processing payments is sometimes a bit slow. Despite the price, I would still recommend it to others as the rooms are tastefully designed and are well maintained.

March 1, 2025
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Reply from Cohabs

Hey Bastiaan,

Thank you so much for sharing your experience! We’re really glad to hear that the move-in process was smooth and that you’ve enjoyed the house, the community, and the friendships you’ve made in Brussels, that’s exactly the kind of experience we hope to create.

We appreciate your honest feedback about viewings, email responsiveness, and payments. We know these areas can be improved, and your input helps us prioritize the right actions. Our teams are already working on making communication and processes faster and clearer.

It’s great to hear that issues in the house were fixed quickly and that you’d still recommend Cohabs. Thank you again for taking the time to leave a review, it truly means a lot!

Rated 5 out of 5 stars

Great experience within Cohabs community and reliable service!

The houses are located in lively and well-connected neighborhoods, with public transport, shops and cafés just around the corner. Settling into Brussels felt much smoother thanks to that.
Price-wise, the rent matches the local market. What really makes it stand out are the included services. The homes come fully equipped with everything from kitchen tools to cleaning products. It really takes the stress out of moving.
Any time I needed help, their support team was quick and efficient. Problems got solved without fuss, and you can tell they genuinely care.
One of the highlights is the community aspect. Cohabs hosts regular events that make it easy to meet new people and build friendships. It feels more like living with a network than just renting a room.
Most importantly, what you see online is exactly what you get in real life. That honesty builds trust from the very beginning and it lasts.

July 28, 2025
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Reply from Cohabs

Hi Urbano,

Thank you so much for your thoughtful review! We’re super happy to hear that your move-in experience and time in Brussels were made smoother by the location, services, and support from our team.

We’re especially happy that you’ve enjoyed the community and events, building connections is at the heart of what we do, and it’s wonderful to hear that it felt like living with a network rather than just renting a room.

Thank you again for sharing your experience and for being part of our community!

The Cohabs Team

Rated 5 out of 5 stars

Amazing way of living in Brussels

Meeting and sharing with a lot of new people is clearly one of the main thing that happen when you live in Cohabs. Nice quality of the houses and services, and a lot of fun with the activities inside the house or between the houses. Really great time in there, that i recommand for everyone wanting to live in brussels.

July 25, 2025
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Reply from Cohabs

Hi Xavier,

Thank you for sharing your experience! We’re so glad to hear that you enjoyed meeting new people and taking part in activities both inside and between the houses. Building connections and having fun together is exactly what we aim for at Cohabs.

It’s wonderful to know you appreciated the quality of our houses and services, and that your time in Brussels with us was memorable. Thank you for recommending Cohabs, we really appreciate it!

Rated 5 out of 5 stars

So far its been great

So far its been great, comfortable and the guys are very welcoming.

July 5, 2025
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Reply from Cohabs

Thanks a lot for your feedback Wilson, we truly appreciate it!

Rated 3 out of 5 stars

Okay but expensive for what you get

In general everything is okay and nice to live with people in one house. However, in recent months the service has gone down a lot and this has been noticed by everyone. Overall good quality of houses, subpar service and an expensive living price for just one room. Not for everyone but okay.

July 16, 2025
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Reply from Cohabs

Hi Maarten,

Thank you for taking the time to share your feedback. We’re glad to hear that you generally enjoyed living with others and appreciated the quality of our houses.

We’re sorry to hear that you feel the service has declined in recent months. We take this seriously and are continuously working to improve responsiveness, support, and overall experience for all members. We also understand that the cost of living in our houses may feel high, and we strive to provide value through our fully equipped houses, included services, and community initiatives.

Your feedback is important, and we’ll use it to keep improving. Thank you again for sharing your thoughts.

Rated 5 out of 5 stars

Cohabs great experience!

I spent 6 months in Brussels several years ago and I came back for 6 months in Paris from January 2025 and I found the same spirit, a second family!
Perfect living environment, quick, seamless and high quality services: unforgettable living experience, thank you Cohabs!

July 8, 2025
Unprompted review
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Reply from Cohabs

Hi Louise,

Thank you so much for your kind words! We’re thrilled to hear that your experience in Paris captured the same spirit and “second family” feeling as your time in Brussels.

It means a lot to know that our services made your stay seamless and enjoyable. Creating a welcoming and high-quality living environment is at the heart of what we do, and we’re so happy your experience was unforgettable.

Thank you for being part of the Cohabs community!

Rated 5 out of 5 stars

My amazing experience with Cohabs

I have been living at Cohabs for almost a year now and it has been so wonderful. I moved to New York without knowing anyone in the city, but have never felt lonely. From my arrival on, my house and the entire Cohabs community felt like a family. The people working for Cohabs are amazing and have created this great community. I join the events they organize whenever I can and they are amazing (wine and cheese evenings, Halloween party, cooking workshops...). Also, the monthly brunch makes everyone in the house so happy.

The house I live in is brand new and has everything and even more than I need. It is clean (cleaners come every week) and when something is broken, maintenance fixes it asap. It is a luxury that so many things are taken care of for you.

If you are looking for amazing housing with wonderful people, I strongly recommend Cohabs. I have made friends from all over the world, which is one of the best things one can have.

June 23, 2025
Unprompted review
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Reply from Cohabs

Hi Ruby,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that your first year in New York with Cohabs has been so positive and that our community helped you feel at home from day one.

It’s wonderful to know you’ve enjoyed the events, monthly brunches, and the overall atmosphere, building connections and a sense of family is exactly what we aim for. We’re also glad that your house meets your needs and that our cleaning and maintenance teams have been able to provide a smooth and comfortable experience.

Your recommendation means a lot to us, and we’re so happy you’ve made friends from all over the world through Cohabs. Thank you for being such an engaged member of our community!

Rated 5 out of 5 stars

Cohabs US NYC

Cohabs made moving to NYC so easy. Furnished, clean, new houses. Also good neighborhoods and a great community!!!

June 15, 2025
Unprompted review
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Reply from Cohabs

Thank you for your feedback, it means a lot to us!!

Rated 5 out of 5 stars

Great way to settle into a new city!

Moving to a new city can be really overwhelming, but Cohabs made the transition so much easier for me. I've met amazing friends through the community - it's incredible how quickly you can build connections when you're living with like-minded people. I never feel alone anymore, which was honestly my biggest worry about relocating.
What I really appreciate is how Cohabs handles all the house management stuff. They take care of expenses, cleaning arrangements, and all those day-to-day things that can be such a hassle when you're trying to settle in. It lets me focus on exploring the city and building relationships instead of worrying about bills and chores.
If you're moving somewhere new and want to skip the lonely apartment life, I'd definitely recommend giving Cohabs a try. It's been a game-changer for my experience in New York.

June 4, 2025
Unprompted review
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Reply from Cohabs

Hi!

Thank you so much for sharing your experience! We’re happy to hear that Cohabs made your move to New York smoother and helped you build meaningful connections quickly. Feeling at home and part of a community is exactly what we hope to provide.

Your recommendation means a lot, and we’re so happy that Cohabs has been a game-changer for your experience!

Cheers

Rated 1 out of 5 stars

BED BUGS! And not a lot of help!

BED BUGS! My daughter moved her im Sep 2024 and within days started to get bites on her face amd back. Whne we told cohabs they tried telling us that if it was bed hugs it must have been us. After calling round (almost a week after reporting it) the experts found the bed bugs coming out of the wood. We had to push for new bedding and pick up the cost of cleaning all clothes. Fast forward to today and they are back! Nobody answers calls and getting anyone to actually work and do the job of looking after the cohab residents is impossible. As a mum of a young foreign student, we chose cohabs because it was supposed to be safe and have onsite maintenance. But this is not true. Mice in the kitchen, washing machines that keep breaking, parties being thrown and nobody from cohabs actually taking concerns or bed bugs seriously! I would never use Cohabs ever again.

May 10, 2025
Unprompted review
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Reply from Cohabs

Hello Dhalia,

Thank you for taking the time to leave feedback.
We hope that you and your daughter are doing well.

To be transparent, since the first day of sending our team on-site we have never seen any signs of bedbugs or insects.

We requested the help of professionals and a detection canine, and again, no signs of bedbugs were found.

We have maintained consistent and transparent communication and have tried our best to alleviate concerns.

Our team works around the clock to ensure our members have a good experience including a safe and secure home. We apologize that you've had this experience and please reach out to our team if there are any further issues to address.

Best

Rated 1 out of 5 stars

Cohabs is Great… Until There’s a Problem

I lived with Cohabs for 5 months, and while I loved my roommates and the concept of co-living, I absolutely cannot recommend this company.

Living with them is great unless something goes wrong. Cohabs takes no accountability and fails to resolve issues proactively. One of the most serious problems was an aggressive roommate who posed a threat to both people and the property. Despite multiple complaints from several roommates, Cohabs did nothing. I ultimately had to move to a different room on another floor because I felt unsafe—only to find out they even increased the rent from the previous tenant.

If everything goes smoothly, you might enjoy the experience. But if you ever need real support, don’t expect Cohabs to step in. I would strongly advise looking for a more responsible co-living company.

July 1, 2024
Unprompted review
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Reply from Cohabs

Hello Inka,
Thank you for taking the time to give us feedback. We’re very glad you made some valuable connections and enjoyed the coliving concept. We're truly sorry to hear that your experience didn't meet expectations.

Please know that we took your concerns seriously from the moment they were reported. Our team made multiple efforts to address the situation, including reaching out directly to the other member involved, as well as coordinating with external contacts when necessary. In the end, this member’s contract was not extended at Cohabs. While we understand the resolution may not have been as swift or complete as you hoped, we did our best within the limits and our legal options to improve the situation.

Our members’ comfort and well-being in our community are very important to us, and we're always working to learn from experiences like this to do better moving forward.

Thank you again for sharing your thoughts.

Rated 5 out of 5 stars

It was a really nice experience

It was a really nice experience, I hope to be part of the Cohabs team someday again.

February 24, 2025
Unprompted review
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Reply from Cohabs

Thank you for your feedback Laura, we're really happy you had a great experience and we hope to see you soon as well!

Cheers,

Rated 1 out of 5 stars

Scammed in Paris

Here is my terrible experience. I was looking for a house in Paris, where the manager is Theophile, and it seems that is impossible to talk to someone else.
He lied about the room features, he told me that it has a private bathroom but once I arrived I discovered I had to share the toilet with 4 people and the shower with 3, and downstairs.
I unfortunately had already paid (deposit, rent and member ship fee). I wanted to leave the house, so Theophile promised me the refund, but it has been 2 months, he's ignoring my calls and messages. I'm still waiting for 2'000€. He also sent me a fake tracking number for the bank transfer: a lier and really unprofessional.

December 4, 2024
Unprompted review
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Reply from Cohabs

Hi Lorenzo, thank you for your feedback. We're sorry to hear about your experience and understand how frustrating this situation must have been. We take these matters seriously and have already processed your refund in full. As much as our team tries to help everyone, sometimes operational issues do come up. No one intentionally tried to mislead you. We’re continuously working to improve our communication and service, and we appreciate you bringing this to our attention. Please reach out if you have any questions or concerns.

Rated 5 out of 5 stars

The best staying solution

I’m really enjoying my stay at Cohabs. Besides having lovely and cozy houses, the Cohabs community is super efficient, friendly and helpful if you have any kind of issue during your stay. I think they are super efficient and trustworthy. I really recommend Cohabs!

January 15, 2025
Unprompted review
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Reply from Cohabs

Hi Lorenzo, thank you so much for leaving a review! We're thrilled that you feel this way about our team, the community, and your experience thus far. Thanks for being a part of Cohabs!

Rated 5 out of 5 stars

Living in Cohabs

I have been living in a cohabs house for 2 years. They are very professional and everything is fine. I recommend living here

January 10, 2025
Unprompted review
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Reply from Cohabs

Thanks so much for leaving a review!

Rated 5 out of 5 stars

I joined cohabs being new to NYC

I joined cohabs being new to NYC, having some distance friendships in the city but looking to have solid relationships I can build as I plan to stay for some time. Not only does my house feel like a home and looked exactly like the photos but the friendships I have made here will last a lifetime!

April 15, 2024
Unprompted review
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Reply from Cohabs

Hey Chloe,

Thank you for sharing your experience! We’re so happy to hear that your house felt like a true home and matched your expectations.

Even more importantly, it’s wonderful to know that the friendships you’ve built through Cohabs have made a lasting impact, creating meaningful connections is exactly what we aim for in our community.

We’re thrilled to have you as part of the Cohabs family!

The Cohabs Team

Rated 5 out of 5 stars

Build a community of awesome friends instantly

I’ve been living in a Cohabs house in Brooklyn for about a year and it’s been an amazing experience. Everyone in the house is extremely welcoming and friendly so it is the perfect environment to make friends and build a community way faster than by yourself. The houses are beautifully furnished, clean, well designed and the Cohabs team is very reactive when any issue arises in the house. I would recommend it to anyone when moving to a new city or even in your own city if you're trying to meet new people!

December 20, 2024
Unprompted review
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Reply from Cohabs

We're so glad you feel this way; thank you for taking the time to leave a review, and thanks for being a part of the Cohabs community!

Rated 5 out of 5 stars

I’ve been living at Cohabs for a few…

I’ve been living at Cohabs for a few months now, and I couldn’t be happier with my experience. From the moment I moved in, I felt welcomed and part of a vibrant, friendly community. The spaces are beautifully designed, blending modern aesthetics with comfort, and the attention to detail is truly impressive.

December 12, 2024
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Reply from Cohabs

Thank you so much for leaving a review! We're delighted to hear that you've enjoyed your experience so far. All the best!

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