I’m about to move into a cohab with Coabs and so far the experience has been really great. They supported me throughout the whole process of finding the right place. My contact, Matthieu, was super he... See more
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Constance is extremely good at her job, very approachable, responsive and knows how to solve a problem quickly. Great to have a team member like her. She has organised very creative, well thought out... See more
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Excellent service! With the time, I'm coming back to cohabs again and again, and recommending to all my friends, because these guys are just perfect!!! Very fair prices for the high standards they're... See more
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My experience with Cohabs has been easy all around. From the first call, confirming alignment between my expectations and those of Cohabs and potential roommates, to the moving-in process and living i... See more
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Company details
Written by the company
Our members call us home. We provide the most beautiful homes for the best coliving experience all around the world. We have coliving spaces and communities in Brussels, Paris, Madrid, New York, Milan, London, Luxembourg, Marseille and Washington DC. We believe in bringing people together. Diversity, inclusivity, and respect are the keys to a better future. We facilitate the connection between our members through activities and events where they can share, learn and discover from each other. From your move-in to your move-out, we provide you with an extra-smooth and comfortable experience.
Contact info
Avenue Louise 222, 1050, Brussels, Belgium
- hello@cohabs.com
- cohabs.com
4.1
Great
110 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically takes over 1 month to reply
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I had a wonderful stay with cohabs in…
I had a wonderful stay with cohabs in one of their NYC houses! The building was beautiful and the room I stayed in was very cozy. Once a month cohabs provides a breakfast for you and your housemates to make and enjoy together - we woke up to a bag of fresh groceries delivered to the house and had a great time cooking and eating on the patio together. I'm excited to stay with cohabs again in the future!
November 15, 2024
Unprompted review
Reply from Cohabs
Thank you for leaving a review! We're so glad you've had a pleasant experience with Cohabs in NYC!
Cannot recommend
Lived in Passage du Nord in Brussels. Very thin walls between rooms but I was most disappointed in the poor administration and communication (no one answers your emails except an overworked community manager). Systems are incredibly flawed: everything from signing the contract to paying rent (which the system doesn't register). No communication about payback of the deposit and when it finally happens the amounts are very wrong. Super disappointing experience.
November 20, 2024
Unprompted review
Reply from Cohabs
Hello Melina,
We’re very sorry to hear that you had a poor experience; we regret that things could not be rectified to your liking. Passage du Nord is inherently an older, historic building and the team has done everything they can to improve soundproofing and comfort while not taking away from the building’s heritage.
We regret that our communication was sometimes delayed; normally, certain departments should receive emails from the community and members and that has since been remedied. In regards to the deposit, the correct amount has been returned. We wish you the best in the future, and if you have any more questions or concerns you can contact our team.
Very nice houses, but systems/comms can use improving
The houses are quite nice considering that so many people are living in them. Of course with that come the everday headaches of people who don't clean up after themselves, but overall the people you meet if you're relocating or new to a city really makes up for the smaller hassles that you find in any co-living situation. I really enjoyed the house itself. It's also nice that they provide brunch once a month and coffee (although our coffee supply ALWAYS ran out before the end of the month). I loved the rooftop and parties, and general social experience of cohabs.
The main complaint I have is their systems are still very buggy and speed at resolving complaints are sub-par. I continually received emails saying I hadn't paid rent, when in fact, I had, and now it's been over a month since moving out and they still have not figured out how to return my deposit money to me. I also asked about cancelling my personal cleaning add-on (since my room was so small and I could easily handle it myself) to which I was told to cancel it in the app, which I did. However I still then had cleaners coming to clean it, and was charged accordingly. Also for the price, they should really have cleaners come for the main house at least 2x a week. The only person you can contact to solve any problem is very slow to respond and they don't seem they have a general customer support contact anywhere. So if these types of issues could improve, the overall experience would be 5 stars easily.
July 21, 2024
Unprompted review
Reply from Cohabs
Hi Laura
Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the community vibe of Cohabs. Your kind words about the house itself, the rooftop, and the events are much appreciated!
However, we are sorry that certain aspects of your experience didn’t meet your expectations.
Regarding the coffee supply, it’s intended to complement the monthly breakfast rather than to be refilled as part of the shared supplies. We’ll make sure to clarify this better to avoid any misunderstanding.
About your concerns with the property support: we understand how frustrating it can be to deal with delayed responses. While we strive to resolve issues as quickly as possible, some cases can be more complex—like the deposit refund and cleaning pack adjustment. We review each case and then take the necessary actions. The confusion around payment reminders seems to have been due to a discrepancy in the cleaning pack fees which were eventually resolved as part of your deposit.
In regards to the refund of your deposit, we sincerely apologize again for the delay you occurred. This was a manual process involving multiple checks, but managing this directly with you ensured a prompt solution.
Finally, we’ve noted your suggestion about increasing the frequency of house cleaning. While our current schedule aims to strike a balance, we’ll take your feedback into account as we work to improve the experience of our members.
We truly value your feedback as it helps us refine our services. If you have any additional questions or concerns, please don’t hesitate to reach out—we’re here to help as much as we can.
Thank you for being a part of our community, and we hope to welcome you back in the future!
Loved the experience
I stayed from October 2023 till Oct 2024. It was a great experience. It helped me a lot in feeling home when I first moved to Paris. Flatmates are like minded international /international French, a great community. The house itself is amazing. I organized many parties and the friends are with no exception amazed by the view from the rooftop.Location is great, super quiet but also very close by to boulangeries/boucherie/supermarket/gym, and of course the park and the canal.
Cohabs are also good in maintaining or fixing things while needed.
Would recommend!!
September 9, 2024
Unprompted review
Reply from Cohabs
Thanks so much for sharing your experience Tina! We're glad you had a positive experience and hope you continue to have a great time at Cohabs!
Had a terrible experience living in one…
Had a terrible experience living in one of their mansions in Brussels. The acoustics of the house were very bad, there was too much noise that wouldn’t let you relax at any moment, and this is also because they pile up to 16-18 people in houses which cannot accommodate this number of people. The rooms they offer do not meet the standards of good & healthy living conditions, while their prices are unjustifiably high. They also don’t take into consideration the dynamics of the house in terms of the people they bring together (age, background, personality), leading to incompatible personalities, lifestyles and behaviours. They also have hidden cameras installed in the house, enabling spying practices from individuals which are assigned to take allegedly the role of “moderator”. This can lead to unfair targeting, harassment, bullying & victimisation of people with detrimental consequences for the individual. My room was also violated on several occasions. Avoid by any means this company!!!
August 8, 2024
Unprompted review
Reply from Cohabs
Dear Nikolaos,
Thank you for taking the time to leave a review and offer us feedback for the future. We’re very sorry you felt this way about your experience at Cohabs. We try our best to insulate our buildings so that sound is not too much of an issue. You were aware of the pricing before staying with us and we do our best to find the best homes for the members that come stay with us.
We conduct calls with all our members before they join to find them the best possible house. However, we cannot 100% guarantee the perfect fit every time and the harmony of a house is dependant on everyone who lives there.
The role of the house ambassador is to be a point of contact between the members and Cohabs in order to facilitate communication and help the community as efficiently as possible.
Cohabs has never and will never install cameras inside our homes. No one is a spy, and no one has been asked to “moderate” the community within our homes.
We tried our best to communicate with you about your situation. When asked for proof of the harassment, bullying, and victimization you mentioned you did not elaborate. To our knowledge, no one ever violated your privacy or your room and this is against what Cohabs is all about. We’re very sad that you felt this way about our stay, and you know you can reach out again if there’s anything else we can help you with.
I move in in a cohabs for a month know…
I move in in a cohabs for a month know and it’s for me the best first experience that i can have in a coliving entreprise because i made a lot of friend really quickly with that :)!
April 16, 2024
Unprompted review
Reply from Cohabs
Thank you for sharing your experience! We’re so happy to hear that your house felt like a true home and matched your expectations!
Have a lovely day!
Cohabs
Amazing experience sharing house with 17 people
I lived and amazing experience for more than a year in Cohabs meeting incredible people, participating in weekly events and feeling part of a community :)
Everything went very smooth from the beginning to the end thanks to the team behind the scenes! :)
April 3, 2024
Unprompted review
Highly recommend
Cohabs makes moving to a new city easy and seamless. Constant assistance and support, beautiful spaces to live, great people and a community to learn from and grow with. It’s more than just a place to live, it’s a space to thrive :) highly recommend.
March 21, 2024
Unprompted review
They don't have the availability that…
They don't have the availability that they advertise, and then they try to sell you something of a lower standard. Classic bait'n'switch.
March 14, 2024
Unprompted review
Reply from Cohabs
Hi Lasse
Thank you for your message and we understand your frustration, we’re very sorry.
But as we explained to you, and as it is mentioned in the house descriptions, we don’t have our availability visible in marketplaces like the one you are referring to.
The application process has to be done with our team, who is taking the time to learn more about you and verify how we could offer you the best coliving experience. We do this for everyone. Depending on your needs, we then propose you the best options we have available.
We can keep you updated as soon we have the type of bedroom you are looking for.
Please don’t hesitate to reach out to Sofia if necessary.
Again, we’re sorry for the inconvenience.
All the best
Kevin
Accommodating and reliable team
The team at Cohabs Paris is great and very helpful. They organize great events and any problem in the house is dealt with quickly. The process of signing a lease and making payments is clear and easy.
March 5, 2024
Unprompted review
They gave us “gifts”when we checked in…
They gave us “gifts”when we checked in “( like thermal bottle and tote bag) but when u checking out they take 80€ from deposit because of that cheap “complimentary gifts”. Thats super hilariously and weird experience for me . Customer services never responded to mails as well
January 10, 2024
Unprompted review
Reply from Cohabs
Thank you for your feedback. We’re very sorry you had this experience and impression of Cohabs. The charge in question was not for the gift and we endeavor to reply to all our members as soon as we can.
We remain available if you have any more questions but we have never charged our members for gifts and will not do so in the future. If you have any further concerns or suggestions, don’t hesitate to reach out to us.
didnt get my deposit back
I thought Cohabs was a serious company but I didn't receive my deposit back and its been more than a month since I moved out which has brought me personal losses. I tried contacting the house manager to solve this issue but my messages are constantly ignored. They just hold my deposit and wont give it back to me. For this reason, I don't recommend staying at Cohabs
October 6, 2023
Unprompted review
Reply from Cohabs
Thank you for your feedback. We're very sorry you had this experience. As we’ve communicated elsewhere:
The system we use sent an email two weeks ago to confirm your bank account info for the deposit refund, but the address either had an error or is no longer in use. We deeply regret the delay in communication.
We value all our members and would never intentionally withhold anyone's deposit. We hope our subsequent response and immediate return of the deposit will not largely impact your overall Cohabs experience.
Thank you for staying with us and for taking the time to leave a review. If you have any further concerns or suggestions, don’t hesitate to reach out to us.
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