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Company details

  1. Online Marketplace

Information provided by various external sources

Find local Airbnb Co-host to help you manage your Airbnb listing or customer in more than 190 countries. Register today as Airbnb Co-host Market!


Contact info

2.5

Poor

TrustScore 2.5 out of 5

9 reviews

5-star
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1-star

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Rated 1 out of 5 stars

No customer service

I’ve been trying to get in touch with customer service for about 3 days now and I was so excited but I think I’m just going to file a dispute with my bank because this fizzled out fast

July 16, 2024
Unprompted review
Cohostmarket logo

Reply from Cohostmarket

Hello Ashley,

We’re very sorry to hear about your recent experience and understand how frustrating it can be when support doesn't meet expectations. Our team is committed to providing prompt and practical assistance, and it sounds like we missed the mark here.

Please know that we prioritize addressing all inquiries, and sometimes emails can unintentionally land in spam folders or may not reach us due to technical issues. To ensure we can assist you directly, please try reaching out again through your account dashboard or by emailing our dedicated support team at support@cohostmarket.com.

Alternatively, please send us a direct message here with your contact details, and we’ll respond as soon as possible.

Thank you for your patience and feedback—it helps us improve our services, and we’d love the opportunity to improve your experience.

Best regards,
The CoHostMarket Team

Rated 4 out of 5 stars

PRO plan is worth it

I signed up to offer Cohosting, while the $149 was an investment for me as a single business owner, It's helped me so far. I got two interview requests within the first two months. One interview didn't work out as the owner wanted someone local but the other interview was a success and I got hired. I'll keep promoting CohostMarket to people

March 6, 2024
Unprompted review
Rated 1 out of 5 stars

The Service CohostMarket Provided Us


We have been signed up with Cohostmarket since April 2023 and our experience with them has not only been terrible but also disheartening, to see customers and contractors alike that have received the same terrible customer service with no accountability. As a paying contracting company offering service to the public, we pride ourselves on customer service, honesty and integrity over profitability. Our documented experience and transactions validate this review, and Cohostmarket even offered a refund months ago. Yet we decided to wait it out, to document all their excuses and follow their recommendations, the results , none of what they said has made a difference to this day. The refund they offered cannot replace the time, effort and calls made to them for services advertised that they did not provide. Their network seems inoperable, displaying homeowners that have been displayed ever since we joined, online indicators showing that members are online all the time, and much more.

This is why we need better laws to protect consumers from companies doing business and wire transactions online, companies that hide behind the veil of accountability. We all as citizens can agree on one thing - that the entire system is broken, and if we don't use our voices for change we are contributing to the darkness of this fallen world. Agencies and networks that were established to protect and document citizens' complaints, are the same networks and agencies that censor your justifiable comments of what you can say, this only aids these companies to continue their injustice.

We have given CohostMarket more than enough time to prove us wrong, yet their actions remain, these actions by them and other companies only contribute to the suffering of people in this world and must end, as the world is at a place of no return. Leaders that have been sworn in office to protect their citizens from these types of business practices and transactions, some leaders who themselves break laws, yet they govern the people. May we all come together in one voice to demand change from our leaders, past the protection they provide to their special interest. God bless you all, Carl - Team Airbnmeta

May 12, 2023
Unprompted review
Cohostmarket logo

Reply from Cohostmarket

Hello Carl,

We sincerely appreciate you sharing your experience, as we must understand where improvements are needed. We’re genuinely sorry that your journey with CoHostMarket has been less than satisfactory. Customer service, accountability, and value are at the core of our mission, and it’s disheartening to learn we haven’t lived up to these values in your case.

We acknowledge your concerns regarding network functionality, homeowner engagement, and communication challenges. We understand the impact this has on the time, resources, and trust you’ve invested with us. Your comments about our network's performance and the service issues you've encountered are being taken seriously. We are actively working to address these concerns and optimize our platform’s functionality to better serve professionals like you.

We would like to discuss a resolution that reflects our commitment to supporting our partners. While we understand that a refund may not replace the effort you've put into this relationship, don't hesitate to get in touch with us directly so we can explore all possible steps moving forward.

Thank you for allowing us to improve and earn back your trust. We’re here to help, and we are listening.

Best regards,
The CoHostMarket Team

Rated 1 out of 5 stars

DON'T GIVE THEM YOUR MONEY

DON'T GIVE THEM YOUR MONEY! I paid for pro account, and they shut me down for no reason half way through. Didn’t refund any of my subscription. Total scam. Besides the fact they generate basically zero leads and no new business for homeowners and hosts, their support will spend all their time hitting you with bizarre "violations" to completely legit listings. When contacting customer support, they are MIA. Spoke with someone once, and they spent their time blaming and making accusations instead of helping the customer to fit their "rules." Again, don't waste your time or money.

November 15, 2023
Cohostmarket logo

Reply from Cohostmarket

Thank you for your feedback. We’re sorry to hear about your dissatisfaction with our service.

To clarify, your account was not shut down without reason. It was downgraded due to non-renewal of the subscription after a 15-day grace period. Regarding lead generation, our records show that you received 7 interview opportunities, including 3 confirmed interviews, which indicates active engagement on our platform. We regret that you missed responding to 4 interviews within the 48-hour timeframe, leading to automatic cancellation per our policy.

Our customer support team aims to assist all users within our operational hours, and we are committed to providing helpful guidance in compliance with our platform's guidelines.

We take your feedback seriously and will use it to improve our services. We wish you success in your future endeavors.

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Rated 1 out of 5 stars

It's very difficult for me to recommend…

It's very difficult for me to recommend this company. Their market reach is poor. Their 1-800 number is always busy, and you can't get a service representative prior to signing up for the annual plan, which is typically non-refundable. I had questions navigating the site, and tried to get a hold of someone (by phone and email) for nearly a week prior to determining that this was not a legitimate company and started a claim with my credit card company to investigate. At this point, someone messaged me asking about the dispute and they set me up with an account specialist to walk me through the site. I determined it was not a scam company and canceled the dispute with my bank. However, ten days later, I'm still not able to access my account because they decided it was suitable to suspend my account while they were reviewing the dispute matter (which has been canceled). This company, for lack of a better word, really does not know how to conduct business. This account is useless to me, and for $150 /yr, it's not worth pursuing the refund. The sad thing is, I lose nothing from walking away from this subscription. It has no value.

March 16, 2023
Unprompted review
Cohostmarket logo

Reply from Cohostmarket

Hello Wonkyung Lee,

Thank you for taking the time to share your experience. We genuinely regret that your introduction to CoHostMarket fell short of expectations. Accessibility, responsiveness, and transparency are priorities for us, and we didn’t meet those standards in your case.

We’re sorry for the difficulty you initially reached support and for any confusion around your account status during the dispute review. We realize how critical it is for our members to navigate and access their accounts without interruption, and we’re currently working to improve our support infrastructure and communication processes to prevent situations like this.

To make things right, we’d like to set up a dedicated session with an account manager who can assist with any outstanding issues and ensure you feel fully supported. Additionally, if there’s anything specific we can address to add value to your membership, please let us know—we are here to help.

We appreciate your feedback and the opportunity to improve our service for all members. Thank you for giving us a chance to make this experience positive.

Best regards,
The CoHostMarket Team

Rated 5 out of 5 stars

I would like to use these services

I have attempted numerous times to become verified and sign up on Cohostmarket.com. I am a homeowner in Seattle, WA searching for a co-host for my downtown airbnb. Can anyone who sees this help, please? Teri Rutherford It is feb. 14, 2023. thank you.

February 14, 2023
Unprompted review
Rated 5 out of 5 stars

Happy with membership!

I signed up on cohost market back in July 2022 hoping to get more properties to manage in Texas. I was really skeptical at first because I sent messages to a lot of owners on the site without any responses. But decided to update my profile a little more and got the verified badge. Last month I was finally contacted by several homeowners and got a few interviews. I think it's unrealistic to think you'll instantly get hired right away, BUT I did after some time. Thanks

December 16, 2022
Unprompted review
Rated 5 out of 5 stars

Useful platform

I signed up a few months ago as a Cohost on the site and was interviewed by 2 owners. One of the owners ended up hiring me after the interview. I'll continue using Cohost Market to increase my client portfolio.

July 21, 2022
Unprompted review
Cohostmarket logo

Reply from Cohostmarket

Thanks so much Lizzy for your feedback and experience on our platform. We wish you the best of luck in your cohosting journey and hope that Cohost Market continues to be a useful tool for you.

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