Futurelighter Reviews 77

TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I’m writing the same review as so many others. Placed my order in November and received nothing but excuses as to why it hasn’t been delivered. Every time I ask for a refund they thank me for m... See more

Rated 1 out of 5 stars

Just to echo almost all the other reviews here. Tracking number never worked, items never shipped, auto email brush offs, then they stopped responding etc. Have opened a case with Paypal, which I sugg... See more

Rated 5 out of 5 stars

Recently received the candle lighter! It's a super piece of kit! I have two others on order, for a while now. I'm ok with this, because of covid-19, all deliveries are affected. I also received an ema... See more

Rated 1 out of 5 stars

After order lighter from this company still waiting about 3 weeks no answer for mail . tracking number doesn't work no communication no any different contact with seller ...nice scam!!! Pls close this... See more

Company details

  1. Electronics Store

Information provided by various external sources

De FutureLighter een Plasma aansteker die is gemaakt van hoge kwaliteit en staal. De aansteker kan tot wel 200 keer iets aansteken op een volle accu, daarna dient hij slechts 45m opgeladen te worden. De future lighter heeft een Premium Design waardoor hij erg opvalt en modieus is. De FutureLighter is Ideaal voor kaarsen, vuurwerk, en rokers.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

77 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Awful awful awful

I’m writing the same review as so many others. Placed my order in November and received nothing but excuses as to why it hasn’t been delivered.

Every time I ask for a refund they thank me for my patience and tell me the product is coming. I do not want this product anymore I just want my money back!!

I can’t even email them anymore, it just comes back as undelivered.

Horrible, useless company.

February 2, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

Lighter is perfect apart from sending…

Lighter is perfect apart from sending the wrong colour delivery was awful order October for Christmas got it December 29th but it came in the end with all the covid affecting mail from this company but I was disappointed with the colour but is a lovely gift

December 30, 2020
Unprompted review
Rated 1 out of 5 stars

This is just a dropshipping website…

This is just a dropshipping website selling aliexpress products for 10x times the price. The company is owned by Sam Posthuma and his friends.

Spoiled kids don’t know how E-commerce works and just want to take your money. Running Facebook ads promising stuff with false advertising.

U can consider this as scamming.

October 15, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

SCAMMERS, PLAIN AND SIMPLE

Just to echo almost all the other reviews here. Tracking number never worked, items never shipped, auto email brush offs, then they stopped responding etc. Have opened a case with Paypal, which I suggest everyone else do - if they get enough complaints they removed the seller from the system. A lesson learned however: never buy from China. And remember to warn your friends and family should they be thinking of buying anything from these shoddy shysters.

August 9, 2020
Unprompted review
Rated 1 out of 5 stars

I put 1 star cause I couldn't put 0

I put 1 star cause I couldn't put 0. Ordered in June....still waiting but of course they wasted no time taking my payment. Sick of emailing & complaining! One day maybe I'll receive my order but definitely a lesson learned....NEVER ORDER FROM THESE PEOPLE!!!!

August 2, 2020
Unprompted review
Rated 2 out of 5 stars

FUTURE STEALER MORELESS

**** TAKE CAUTION, DONT BUY!!! ****

Placed an order Around may just after phase 2 of reopening from the covid 19 break. The Site states it will take 3 to 4 weeks for international orders it took 8 to 10 weeks to get to me. Which shouldnt have been delayed either way. But This is after hounding sunny from futurelighterco. For about 20 times until it moved to the shippers warehouse for about a month. the tracking number that was given was very faulty, but once it got to canada it stopped tracking. Once I opened my package, I realized this company's very shady. they only sent me a charge cable and the lighter itself which was half charged. Not receiving the full package I feel very ripped off by this company. Idk how long the battery last or how long to charge it for. This is very unacceptable to the point that website needs to be shut down before they rob more people of money.

(Review)
Arc Lighter: 5 out of 5
Charge cord: 1 out of 5
Luxury Box: 0 out of 5 (never received)
Manual: 0 out of 5 (Never Received)
Future lighter co: 1 out of 5
Their shipping: 0 out of 5

I would suggest to anyone to stay away from this company. their rough around the edges, and looks are very deceiving. Also do be fooled by the amount of 5 stars the sites got most the reviews are sour.

July 30, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM HERE 😟

Oh I wish I could give zero stars.
DO NOT deal with this company (if it is a company).
Ordered 2 lighters aprox 6 weeks ago & they emailed with a tracking number which is about as useful as an ash tray on a motor bike (all in Chinese)
They never reply to emails.
As a last resort I opened a dispute with PAYPAL & surprise, surprise the goods were eventually dispatched.
Note : Amazon sell the same thing for less than half the price & available next day, but if you must buy from these scammers, then use a credit card or through PayPal so you have the option to dispute.

July 15, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

Don`t buy - you never recieve it ...!

Ordered june 15 , recieved mail june 17 with Tracknumber : Status juli 10 : "Stocked in shippers warehouse - since june 18 . Money drawed june 17 . As I can see , it must be handling of parcels from Netherlands - very sloooowlyyyyy !!

July 10, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

Brought one of these lighters

Brought one of these lighters, on receiving it wouldn’t charge kept running out plus button didn’t work every time,when I used the lighter originally I was impressed so ordered another one for my husband
When I realised mine wasn’t working I e mailed them to cancel the second lighter this was ignored,I asked for my money back this also was ignored I received the second lighter after trying g to cancel and this too does not work
DO NOT BUY

July 9, 2020
Unprompted review
Rated 1 out of 5 stars

...Pain in the ass...

After order lighter from this company still waiting about 3 weeks no answer for mail . tracking number doesn't work no communication no any different contact with seller ...nice scam!!! Pls close this fraud company stop cheating people!!!

July 2, 2020
Unprompted review
Rated 1 out of 5 stars

Lighter arrived but....

Lighter arrived but....
AVOID
Lighter took 4 weeks to arrive.
Battery does not last.
Did not arrive in a luxury box, just a small bag and cable.
They DO NOT respond to emails

June 30, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

The company are a SCAM

This company are run by con men. I ordered a lighter in January and its now June, it never arrived. Numerous emails completely ignored. Took the issue up with PayPal, the company said I was lying and had recieved my order providing a tracking number that did not exist.
They are crooks.

June 24, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look