I wanted to share my perspective regarding the recent influx of negative reviews, which honestly looks like a coordinated campaign. I have been working with Coinchange for many months and have comp... See more
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See what reviewers are saying
We cooperate with Coinchange for over 3 years now and are very happy with our funds management. System provided by coinchange is easy to us. Team is competent and answers all our questions quickly.
I've collaborated with the CoinChange team for a while now. They're an excellent and extremely professional group of builders, and we've seen nothing but the highest quality research and diligence com... See more
One month ago they had a sign up bonus that required to keep money for 30 days, after few weeks they decided to retroactively change the terms to 90 days without even sending an email or any kind of c... See more
Company details
Written by the company
Coinchange is your bridge to the digital asset economy. Modern Asset Management that is Safe, Convenient and Profitable
Contact info
260 Carlaw Avenue, M4M 3L1, Toronto, Canada
- (833) 922-3334
- communications@coinchange.io
- coinchange.io
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Very bad support and fraud
Very bad support, whoever rates them anything other than a 1 star is a fake review… I’ve tried to reach out to them severally but one gives a reasonable response… they tell you they’ll get back to you but never do… I contacted them on discord, via phone calls, email messages, and even on telegram (@NataliaAntonchyk), and I was told to stop DMing, I even got kicked from the group chat and blocked..
My request is simple, you suspect a fraud was done by means of ACH transactions, but I do not fall into that category, mine was a wire transfer from my personal bank account… how hard is that? If wires were reversible, I would’ve contacted my bank to do that, but no, they are not. So I am stuck.
Coinchange.io is a fraud and anyone who rates them other than a 1 star is either a paid review, or an insider.

Reply from Coinchange Financial
you wouldnt let me withdraw my money…
you wouldnt let me withdraw my money and also you disabled my account when i tried to so f you for stealing my money
I was unable to get my money from it…
I was unable to get my money from it after trading that’s crazy
I would suggest staying away from this…
I would suggest staying away from this company. They will freeze your account and refuse to release funds with no explanation as to why.

Reply from Coinchange Financial
They can’t help they disabled my…
They can’t help they disabled my account and there is about $200 in there
I like the platform a lot
I like the platform a lot, can't wait till it's available in my state of Alabama.
Then all 50 states, keep up the great work Coinchange team.
I was never able to use the app
I was never able to use the app and for no reason they were willing to tell me they closed my account. I don't know what I could of done since I was never able to log in
It is easy to understand
Thieves and scammers is this app
Your thieves. My uncle set this account up for me before he died and then after this review you stole the money in it and blocked me out because you said I did something against policy. There is no way to return the funds to his account because it was closed 56 days ago. So the money in it you stole from me. If everyone reading this wants to know this is a breach of international banking standards and theee is a class action suit being put together against coinchange as they are scamming people and stealing their money. The owner has failed once with another app and now he is stealing with this one. This was a legitimate deposit and no wrong was done other then my uncle setting it up for me before he lost his battle to cancer. Yet because he did that you decided to close it and keep the funds yourself. I want a copy of where the money went because your lying thieves
Please release my funds This is what…
Please release my funds This is what you can do and from all that document I provided you can see am your loyal customer release my funds please am begging you am hungry I send all my 5000$ on Coinchange because I trusted you now am out of money am starving please release my funds even part of it to buy food stuffs
Excellent work.
Enjoy it so far
Is nice and fast in transactions but…
Is nice and fast in transactions but the hold of coin is much after purchase from bank
I have been trying to speak to an agent…
I have been trying to speak to an agent for days to no avail. My account with $1,000 balance ($500 withdrawal under processing) was suddenly closed. I need my money in it.

Reply from Coinchange Financial
Still waiting for my card..
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