Coinchange Financials Inc. Reviews 

153
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

We’ve been working with Coinchange at M2.ai and honestly it’s been a really good experience. Really appreciate how smooth the operations have been so far. Funds are managed transparently and backend w... See more

Company replied

Rated 1 out of 5 stars

One month ago they had a sign up bonus that required to keep money for 30 days, after few weeks they decided to retroactively change the terms to 90 days without even sending an email or any kind of c... See more

Rated 5 out of 5 stars

I wanted to share my perspective regarding the recent influx of negative reviews, which honestly looks like a coordinated campaign. I have been working with Coinchange for many months and have comp... See more

Company replied

Rated 5 out of 5 stars

We cooperate with Coinchange for over 3 years now and are very happy with our funds management. System provided by coinchange is easy to us. Team is competent and answers all our questions quickly.

Company replied

Company details

  1. Cryptocurrency Service
  2. Alternative Financial Service
  3. Asset Manager Service
  4. Investment Company
  5. Investment Service
  6. Non-Bank Financial Service

Written by the company

Coinchange is a digital asset management and yield infrastructure platform that helps fintechs, exchanges, wallets and funds offer regulated, multi‑strategy crypto earn programs to their users. We deliver diversified yield across CeFi and DeFi venues, combining stablecoin portfolios, BTC and ETH strategies, market‑neutral and basis trades, and other institutional‑grade approaches in a single, technology‑driven stack. Our clients include smaller‑tier and regional exchanges, crypto‑friendly neobanks and payment companies in emerging markets, such as Kanga Exchange in Poland, CryptoMKT in Latin America, and CoinsPaid, and we also work with infrastructure providers like Utila and GlobalStake via embedded integrations and OTC conversion services. Through our on‑chain Vault technology, Coinchange tokenizes actively managed portfolios and other investment products, making them accessible via APIs, smart contracts, SDKs and white‑label widgets for B2B and B2B2C distribution. Vaults provide daily NAV, transparent strategy allocation and predictable liquidity windows, and operate under a compliant digital‑asset and token framework designed to serve businesses and retail allocators in emerging markets. CeFi strategies are run via separate managed accounts with external managers connected to our trading infrastructure, while DeFi strategies are managed in‑house, allowing partners to keep custody while accessing institutional‑grade risk management, research and portfolio construction. This model powers embedded earn programs, non‑custodial wallet integrations and investment marketplaces across L1/L2 networks, DAOs and other crypto‑native ecosystems.


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You should know

4.0

Great

TrustScore 4 out of 5

153 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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4.0

All reviews

(153)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

App is not working right

App is not working right. Onceci login its brings up page saying error has occured. Doesnt say what the error is but is not usable. Can't find customer service number to call.

November 25, 2021
Coinchange Financials Inc. logo

Reply from Coinchange Financials Inc.

Hi Kenneth, thank you for bringing this to our attention - please reach out to our telegram group for live support to get this resolved!

Rated 1 out of 5 stars

Lousy site

Lousy site, lost product

November 3, 2021
Coinchange Financials Inc. logo

Reply from Coinchange Financials Inc.

Hi RF, We don't send products so you're clearly making a review for the wrong company.

Rated 5 out of 5 stars

I am so happy with Coinchange

I am so happy with Coinchange. Easy and quick deposit, started earning yield right away in a tune of over 10% a year. Been recommending to my friends and colleagues because I don’t believe there is other company in Canada offering the same service.

October 26, 2021
Unprompted review
Rated 5 out of 5 stars

Could be next coinbase

They have been great. Really effecient and easy to contact. Everything they have said has worked as expected. No surprises.

October 25, 2021
Unprompted review
Rated 5 out of 5 stars

Love it!

Such a simple and easy platform to use. Very intuitive and I'm really happy with my earnings! I highly recommend

October 21, 2021
Unprompted review
Rated 5 out of 5 stars

Getting great APY rates on my USDC!

Onboarding & verification process was seamless and easy, transferred some USDC over from Kraken to test this out and way happy too see my earn being paid out DAILY! Moved over most of my USDC to Coinchange since they offer some of the highest APY in the industry, can't wait to see the APY they'll offer on Bitcoin & Eth soon!

October 20, 2021
Unprompted review
Rated 4 out of 5 stars

It is ok

It is ok. But I wait when be more coins. Thanks

October 15, 2021
Coinchange Financials Inc. logo

Reply from Coinchange Financials Inc.

Hi Elena, We will be adding more coins in the future. In the meantime you should check out our main product which is our High-Yield Account which gets you high returns with very low risk. If you have any questions or want some help please let us know and we would be happy to walk you through it.

Rated 5 out of 5 stars

This is good

very adequate administration, the project has a great future, given how quickly they establish communication and resolve the issue.

September 23, 2021
Coinchange Financials Inc. logo

Reply from Coinchange Financials Inc.

Hi Dmitriy, We see you registered and verified your ID, but you haven't deposited any money and therefore you haven't done anything on the platform. We would be happy to help you so that you can make money like 100% of our clients do every day. If you have any questions please reach out.

Rated 5 out of 5 stars

I like how’s easy I can start trade…

I like how’s easy I can start trade crypto on this platform. Registration and KYC were pretty smooth. I like the user friendly interface. Everything is intuitive and clear.
Coinchange provides really good APY so I put my stablecoins on High yield account.
One thing I have when mobile app for iOS? I can’t wait to use a mobile app on my iphone.

September 22, 2021
Unprompted review

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