The customer service and support on Coinexx is easy to access and they have never failed to solve my issues with my accounts. Today and yesterday both service representative were professional, knowled... See more
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Sam Adam was very helpful and provided service that was beyond my expectations. Any time I need help, it has been resolved in a very short time! 5/5 stars was earned not given. I have been a member fo... See more
I had a very good call from one of the workers,His name is Charles Scott,I actually needed help with something and he just so happened to contact me at the right time. He was very professional and pat... See more
Company replied
I had a great experience with Coinexx support today. I was trying to increase the leverage across four live accounts, but the client portal kept returning an error because the accounts had active... See more
Company replied
Company details
Written by the company
Coinexx is a forex broker that empowers traders with seamless access to Major Cryptocurrencies, Forex, Commodities, and Global Indices. We’re revolutionizing trading by eliminating the delays, high costs, and security risks of fiat money through secure, efficient crypto wallets. Experience fast, low-cost, and secure trading like never before. Join Coinexx and take your trading to the next level today!
Contact info
P.B. 1257 Bonov-Road, KM, Fomboni, Comoros
- support@coinexx.com
- coinexx.com
You should know
4.9
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Extremely fast response and extremely…
Extremely fast response and extremely fast results
May 10, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
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James C Customer support
James C. Identified my account issue with professionalism and quick problem solving. His quick fix to my account deposit issues makes me appreciate using coinexx as my broker. The customer support is always top tier and James did an amazing job helping me out I was shocked how quick he corrected my account. Highly recommend using Coinexx.
May 8, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Awesome service
Awesome service, James Cook went above and beyond making sure I got my bonus.
May 6, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Max Jones was the agent I worked with
Max Jones was the agent I worked with. He helped walk me through a couple a questions I had about funding my live account. Everything went very smoothly, even after I accidentally deposited the money to a recycled account. My deposit bonus incentive was exactly what they explained.
Everyone there is extremely knowledgeable and things get handled quickly. The trade executions are spot on and the pricing is actually better than the other 4 brokers I have worked with. This, along with the ease of access to support have been the main reasons I stay with them.
May 6, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
I had an exceptional experience using Coinexx LiveChat
I had an exceptional experience using the live chat today. I was connected to agent Anna Carter instantly and they were able to resolve my issue within a few minutes. Anna asked great questions, figured out the problem - I attempted to fund a recycled account, and had an immediate resolution - create/send a new Trading ID to credit funds. I fully expected to wait days for this to be mitigated. I feel confident using Coinexx and I highly recommend using their LiveChat feature service!
May 4, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
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Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
James helped so much when I was "stuck"…
James helped so much when I was "stuck" trying to get my google authentication app to work properly. he helped me work through the security details for making a withdrawal. Thank you James for your patience with people who are not super computer "techy".
May 1, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Thank you Stacy wood for assistance.
Thank you Stacy wood for assistance.
Thank you so much you did a great job
April 30, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Amazing and reliable Costomer Service
Amazing and reliable Costomer Service. Marsha Matt, a very compitent agent with patience and solutions
April 29, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
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Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
I broke my phone and needed to hook up…
I broke my phone and needed to hook up my account, I needed help linking my brokerage account to my mt5. Sophia Brooks quickly with her amazing patience helped me with beginner a mess! Thank you Sophia I appreciate your help and kindness :)
April 26, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Max was truly amazing and fast with…
Max was truly amazing and fast with helping me with my issue :)
April 24, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
I’ve been using Coinexx for over 5+…
I’ve been using Coinexx for over 5+ years
I’m 1000% satisfied with the platform!
James Cook is one of my favorite reps here!
James is very insightful and fast with resolving my issues and concerns!
April 23, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
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Anna carter has helped me
Anna carter has helped me. Very polite and very fast responsetime.
April 23, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Marsha was very great!
Marsha was very great, and helped me solve my issue promptly!
April 23, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Having James Cook around really makes…
Having James Cook around really makes the whole Coinexx experience so much more comfortable since knowing help is always there and it's reliable. Give this man a well deserved raise!
April 22, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Stella Lewis was very helpful and…
Stella Lewis was very helpful and quickly resolved my issue also educated me on the process. I appreciate that!
April 21, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
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Marsha Matt was so much help and was…
Marsha Matt was so much help and was extremely patient with me, and guided me through a tough and stressful moment. Without Marsha Matt, I could've given up but because of the loyalty and dedication of Marsha, I stayed focused and knew everything would be alright. In which not only is everything alright, but it's great. Thank you, MARSHA MATT
April 20, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Great customer service with Marsha
Great customer service with Marsha. The representative was patient and efficient with my resolution to get funds transferred. I can truly appreciate the professionalism and systematic approach. The communication was clear and effective from start to finish. Thanks again for your help!
April 20, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Sophia Brooks very kind very helpful…
Sophia Brooks very kind very helpful Sophia Brooks helped solve login issues.
Thanks
Sophia Brooks
April 19, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
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