COINPAYMENTS- PAYMENT PROCESSOR logo
Visit website

COINPAYMENTS- PAYMENT PROCESSOR Reviews 1,085

•
TrustScore 4 out of 5

3.8

Alternative Financial Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

They are the best. Unlike Coinbase which doesn't even reply, they fix all your problems. The support is fast unlike other wallets like coinbase (doesn't reply) and spectrocoin.

Rated 1 out of 5 stars

A very frustrating experience with this company. I made a payment to a trading broker using coinpayments.net as a third-party company,as recommended by the broker. The payment didn'... See more

Rated 1 out of 5 stars

A terrible payment platform, how do you take almost half my money cause you are refunding me.. that’s stealing even banks don’t charge that much for service that was rendered to me

Company replied

Rated 5 out of 5 stars

The gentleman that was dealing with me, Anthony Miller, was extremely kind and patient with me. He took time to explain to me what I needed to do and he understood that I was initially not clea... See more

Company replied

Company details

  1. Alternative Financial Service
  2. Cryptocurrency Service
  3. Payment Service

About COINPAYMENTS- PAYMENT PROCESSOR

Written by the company

We are a digital asset payment gateway that enables businesses to accept crypto payments through easy-to-integrate buy-now buttons, shopping carts, checkout solutions, and a customizable API. Our tools are designed to support websites, online stores, and platforms looking to offer digital asset payment options to their customers.

Our platform focuses on flexibility and integration. Merchants can embed payment functionality directly into their existing checkout flows or use standalone payment buttons, depending on their technical needs. For developers, we provide API-based integration options that allow for custom implementations and greater control over payment handling.

We primarily serve online businesses, e-commerce merchants, and service providers seeking an alternative or complementary payment method. Our services are intended for payment processing only and do not include investment, trading, or financial advisory features.

Important notice: We do not provide investment opportunities, fund-recovery services, or unsolicited financial contact of any kind. Any reviews, messages, or comments claiming otherwise are not associated with our company and should be considered fraudulent.

We encourage users to review our official documentation and support resources to better understand our products and to contact our verified support channels with any questions.

Contact info

You should know

3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 89% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Top Fake Coin Platform!!! Spammers & Time Consuming

Don't do anything in the coinpayments platform. I purchased a giftcard and a link was generated to see the card details, but the link was fake and I contacted the support team.

They always say about a ticket link which is not available to see and the order id I have attached to get support was denied by them.

Top spammer I have ever experiend before. High recommend not to using the platform!!! They never refund as well.

The support memeber's name is Ben who is spammer, fyi.

April 18, 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent "Recovery Fee" Scam

Fraudulent "Recovery Fee" Scam – Stay Away!

Review:
CoinPayments stole my money. Here’s how:

- I sent crypto to **their provided address** (TxID: `4d1adb5...037d`).
- They then lied, saying I sent the "wrong coin," and demanded ‘60 TRX’ (nearly my full payment) to return it.
- Support refused to help, saying: "Our decision is final."

This is a scam. They **intentionally** design their system to "fail" and extort fees.

DO NOT USE THEM.

Proof: Blockchain link.

April 8, 2025
Unprompted review
Rated 1 out of 5 stars

This has been a very disappointing…

This has been a very disappointing experience. I paid $53, but only received $36. My issue has still not been resolved. It feels like the customer has been taken advantage of. Please look into this matter and resolve it urgently.

April 11, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look