CoinsBack Casino Reviews 

621
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 561 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the wide selection of games and the engaging gameplay available on the platform, often highlighting the variety and quality of options. Many users find the overall experience enjoyable and the site easy to navigate, frequently mentioning features like earning coins back and straightforward processes for playing and claiming. However, some customers also noted significant delays and difficulties with the redemption and payment process, with many reporting extended waiting times for winnings. Reviewers frequently reported issues with customer service, citing slow responses, unresolved problems, and a lack of direct human support. There were also mentions of account locking or verification issues, adding to the frustration for some users.

What people talk about most

Product

Customers had positive experiences with the product, praising the fun and variety of games, with many noting... See more

Website

Reviewers mention ambiguous feedback about the website, with many praising it as a good site, fun, and... See more

User experience

Clients share positive opinions on user experience, highlighting the fun games, easy redemption process, and... See more

Payment

Consumers find payment to be ambiguous, with many reporting significant delays and difficulties in cashing... See more

Customer service

Users describe negative interactions with customer service, with many reviewers reporting that support takes... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have put 4 stars for now as I’m waiting on the redemption process. I did gift card for my first one because I figured it may be the fastest. We shall see as I’ve read some of these reviews on here a... See more

Rated 4 out of 5 stars

Coinsback is an awesome casino. They have all the good providers including my favorite Havksaw. They give you 50./. Back on every non winning spin of the houses edge. My first redeem went fine I won $... See more

Rated 4 out of 5 stars

I enjoylthe games provided, possibly could be more. It took a little too long for them to review my documents but afterwards they were quick with the payout.

Rated 4 out of 5 stars

Great site. Redemptions are a little slow (2 to 3 days) but overall I've had good experiences with them!


Company details

  1. #18 of 23 best companies in Casino
  2. #113 of 120 best companies in Gaming service Provider
  3. #18 of 24 best companies in Online Casino or Bookmaker

Contact info

3.6

Average

TrustScore 3.5 out of 5

621 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(621)

620 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great casino

Great casino. Lots of winning potential. Easy verification. Waiting on redemption, hopefully quick..

July 22, 2026
Rated 5 out of 5 stars

What really made me give CoinsBack five…

What really made me give CoinsBack five stars, was the help I received. I was not expecting the customer service that I got. Normally online casinos you are lucky at best to even talk to a live person, which I was able to and she was absolutely phenomenal. I didn't think at first I would like the coins back feature instead of getting a daily bonus but you get so much more money back then you do on a daily bonus. Honestly this is my new favorite online casino. I enjoy everything about it. Also they have a huge selection of games. This really is a fantastic online casino.

July 21, 2026
Rated 5 out of 5 stars

I love this platform

I love this platform. I won right off the bat when i discovered them. Took me a while but i just won again!! Love that we get something back to when we play. All around this is one of my daily platforms i like to play on. And i even won a couple times. Would definitely recommend!!!!

July 21, 2026
Rated 5 out of 5 stars

Highly recommend

Highly recommend, I've got back in coins 778$ and only been playing since may 2026
They have a variety of shoot and win fish shooting games and recommend circus jackpot, that's my favorite game, I spent 10$ and was able to cashout well over 1k less then 3 days only because I would cashout 300-400 at a time, but was in my account in 12hrs from redeem to in bank, every bank is different and they have options for instant payout, I'd definitely trust this site, join and play, cashout your winning sweeps

May 31, 2026
Unprompted review
Rated 1 out of 5 stars

Im a Alabama resident i purchased a…

Im a Alabama resident i purchased a coin package from this casino last week an i won 100SC..I received messages that I would receive my winnings on the 20th. More likely they would be sent on the 20th an then I received a message on the 20th stating that its taking longer than usual but with no update or reason. I've reached out to support multiple times only to get An Ai agent promising to turn in tickets an that a real agent will get in touch with me in a few hours!! Still nothing an its a whole day later. This is suspicious activity. An im reporting this casino if i dont get a processing redemption message or a reply from a real agent!! Im done with these crooks. An i wish i would've read these reviews before spending my money!!

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

This Online Casino Is The Real Deal

This Online Casino Is The Real Deal. They have real slots with verified companies and they actually pay out when you win. Another positive is they take security seriously so takes a bit to get verified but once you do you're good to go gamble like me just another degenerate gambler like whoever might read this review. HAPPY GAMBLING 😁

July 21, 2026
Rated 1 out of 5 stars

Scam.

Scam.

Tried to verify cause I got a lucky win.
The they say reply with ur address to be good to go.

I do.

Then they say okay now re-upload your id [as if there was some issue they didnt notice before].

I di that and bacm to thw same address problem.

Ive been waiting three days.
Support messages once per 24h around 18h after my last message.

They literally do not care.
I thought I found a new home, instead I found some greedy jerks who are mad i won 900 off a $10 buy.

Issue?
Id has a different address than the proof of addy.
Both same state and county.

So theres an error discrepancy and they needed the address I live at. Provided a signed document.

Then they have issue with the ID. Its perfectly legible and all, they never say the issue -- but I oblige.

Then niw that its bee uploaded tis 10hrs rd silence and I know exactly a hat this is.

Transparent.
Youre idling time hoping I burn all my money as everyone does.

Dont be scumbags.

Do the right thing.

Gonna look into litigation and am having the slot provider verify the play.

July 18, 2026
Unprompted review
Rated 1 out of 5 stars

Stay away

Well where can I start. I spent about 10 grams in a month on this site
The first time info to redeem 1400 there saying it could take a week ok it's only been a day now but what I'm most frustrated about is when I went and hit claim my coins back I'm looking at my balance of 1700 dollars I hit claim my 222 coins back and I hit it I even see the coins flutter up to my balance like it does when you hit claim. But my balance didn't change
It should of went to 1922 but it stayed at 1700. I then go talk to there AI assistant and that was no help and can't get a real person. There saying thaty redemption will be looks at my Thursday why so long

July 21, 2026
Unprompted review
Rated 1 out of 5 stars

It's now been a week that my redemption…

It's now been a week that my redemption is pending review. No response from support. I'll keep leaving one star reviews until I get my redemption money. Can't understand why it's taking as long as it is. This platform makes a lot of money off of people.

July 20, 2026
Unprompted review
Rated 2 out of 5 stars

Coins back is an okay social casino

Coins back is an okay social casino. Its center around slots but has a few originals like mines diamonds and dice. The coin back feature is nice within my first 2 days of spinning I got 100 bucks back through that feature. The main setback is the redemption process. It is very lengthy. It takes them 3-5 business days to process the redemption then whatever payment processor you choose takes an additional 3-5 days. In my opinion this is done deliberately so people end up playing with their winnings instead of waiting for the deposit.

July 20, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look