CoinsBack Casino Reviews 

674
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 664 reviews, most reviewers were somewhat happy with their experience overall. Customers generally enjoy the variety of games and the engaging user experience, finding the platform easy to navigate. Many also appreciate the unique 'coins back' feature, which adds value to their play. The verification process is often described as straightforward and quick, contributing to a positive initial impression. However, some people were dissatisfied with the redemption process, frequently reporting slow payouts and extended waiting times for their winnings. Many reviewers also experienced significant issues with customer service, describing it as unresponsive or non-existent, with some noting reliance on AI chatbots. This lack of support often complicates the already lengthy withdrawal procedures.

What people talk about most

Product

Users describe positive interactions with the product, particularly praising the innovative CoinsBack... See more

User experience

Clients share positive opinions on user experience, highlighting the platform's ease of use, great user... See more

Website

Reviewers highlight ambiguous aspects of the website, with many praising it as a fantastic, legitimate, and... See more

Payment

Customers had ambiguous experiences with payment, with some reporting quick and painless payouts, sometimes... See more

Customer service

Customers consistently note negative experiences with customer service, with many reporting that support is... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love this casino. The coins back feature feels great. First redemption takes awhile but hopefully my next will be quicker. Slots feel a little tight on the payout end but I’ve cashed out over $1,300 s... See more

Rated 4 out of 5 stars

So far the game play has been above average. Not a large amount of bonus play, but the payouts from bonuses have been better than other platforms. Just started the redemption process so I can't comme... See more

Rated 5 out of 5 stars

Absolutely love CoinsBack Casino!! Fun games, and easy verification! Payout is quick and painless! Best online casino I have played by far!! Thanks CoinsBack Casino for all the fun!!!

Rated 5 out of 5 stars

Highly recommend. This was one of the first sites I've used when I started my online gaming experience just recently. I started winning immediately no matter what game I played. I tend to switch out... See more


Company details

  1. #19 of 24 best companies in Casino
  2. #113 of 121 best companies in Gaming service Provider
  3. #19 of 25 best companies in Online Casino or Bookmaker

Contact info

3.7

Average

TrustScore 3.5 out of 5

674 reviews

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4-star
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3.7

All reviews

(674)

669 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What really made me give CoinsBack five…

What really made me give CoinsBack five stars, was the help I received. I was not expecting the customer service that I got. Normally online casinos you are lucky at best to even talk to a live person, which I was able to and she was absolutely phenomenal. I didn't think at first I would like the coins back feature instead of getting a daily bonus but you get so much more money back then you do on a daily bonus. Honestly this is my new favorite online casino. I enjoy everything about it. Also they have a huge selection of games. This really is a fantastic online casino.

July 21, 2026
Rated 5 out of 5 stars

I love this platform

I love this platform. I won right off the bat when i discovered them. Took me a while but i just won again!! Love that we get something back to when we play. All around this is one of my daily platforms i like to play on. And i even won a couple times. Would definitely recommend!!!!

July 21, 2026
Rated 5 out of 5 stars

Highly recommend

Highly recommend, I've got back in coins 778$ and only been playing since may 2026
They have a variety of shoot and win fish shooting games and recommend circus jackpot, that's my favorite game, I spent 10$ and was able to cashout well over 1k less then 3 days only because I would cashout 300-400 at a time, but was in my account in 12hrs from redeem to in bank, every bank is different and they have options for instant payout, I'd definitely trust this site, join and play, cashout your winning sweeps

May 31, 2026
Unprompted review
Rated 1 out of 5 stars

Im a Alabama resident i purchased a…

Im a Alabama resident i purchased a coin package from this casino last week an i won 100SC..I received messages that I would receive my winnings on the 20th. More likely they would be sent on the 20th an then I received a message on the 20th stating that its taking longer than usual but with no update or reason. I've reached out to support multiple times only to get An Ai agent promising to turn in tickets an that a real agent will get in touch with me in a few hours!! Still nothing an its a whole day later. This is suspicious activity. An im reporting this casino if i dont get a processing redemption message or a reply from a real agent!! Im done with these crooks. An i wish i would've read these reviews before spending my money!!

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

This Online Casino Is The Real Deal

This Online Casino Is The Real Deal. They have real slots with verified companies and they actually pay out when you win. Another positive is they take security seriously so takes a bit to get verified but once you do you're good to go gamble like me just another degenerate gambler like whoever might read this review. HAPPY GAMBLING 😁

July 21, 2026
Rated 1 out of 5 stars

Stay away

Well where can I start. I spent about 10 grams in a month on this site
The first time info to redeem 1400 there saying it could take a week ok it's only been a day now but what I'm most frustrated about is when I went and hit claim my coins back I'm looking at my balance of 1700 dollars I hit claim my 222 coins back and I hit it I even see the coins flutter up to my balance like it does when you hit claim. But my balance didn't change
It should of went to 1922 but it stayed at 1700. I then go talk to there AI assistant and that was no help and can't get a real person. There saying thaty redemption will be looks at my Thursday why so long

July 21, 2026
Unprompted review
Rated 1 out of 5 stars

It's now been a week that my redemption…

It's now been a week that my redemption is pending review. No response from support. I'll keep leaving one star reviews until I get my redemption money. Can't understand why it's taking as long as it is. This platform makes a lot of money off of people.

July 20, 2026
Unprompted review
Rated 2 out of 5 stars

Coins back is an okay social casino

Coins back is an okay social casino. Its center around slots but has a few originals like mines diamonds and dice. The coin back feature is nice within my first 2 days of spinning I got 100 bucks back through that feature. The main setback is the redemption process. It is very lengthy. It takes them 3-5 business days to process the redemption then whatever payment processor you choose takes an additional 3-5 days. In my opinion this is done deliberately so people end up playing with their winnings instead of waiting for the deposit.

July 20, 2026
Rated 3 out of 5 stars

Could be a five star!!!

The redemption process needs alot of work but they do pay. If they speed up there redemption processing time, maybe work weekends. I don't see a point in having skrillz as a payout option when nothing gets processed on the weekends. I use skrillz so I can get paid in 24hrs even if it is a weekend.

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Love the variety of games

Love the variety of games , and i'm not losing all the time. Customer service was able to help me with an issue right away , which made it nice.

July 12, 2026

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