CoinsBack Casino Reviews 

666
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 619 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the wide selection of enjoyable games and the user-friendly platform. Many also appreciate the unique "coins back" feature, which adds value to their play, and find the initial verification process straightforward and quick. However, many people were dissatisfied with customer service, often reporting it as non-existent or unhelpful. A significant number of customers also experienced lengthy and frustrating redemption processes, with some waiting days or even weeks for payouts. Conversely, a small portion of people found the redemption process easy and fast, receiving their winnings promptly.

What people talk about most

Product

Consumers find the product to be positive, highlighting the impressive and broad variety of high-quality... See more

Website

Reviewers mention ambiguous feedback about the website, with many praising its clean, intuitive design and... See more

User experience

Clients share positive opinions on user experience, with many finding the platform clean, intuitive, and... See more

Payment

Reviewers highlight ambiguous aspects of payment, with many expressing significant frustration and... See more

Customer service

Users describe negative interactions with customer service, often reporting that support is non-existent or a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great site. Redemptions are a little slow (2 to 3 days) but overall I've had good experiences with them!

Rated 4 out of 5 stars

I enjoylthe games provided, possibly could be more. It took a little too long for them to review my documents but afterwards they were quick with the payout.

Rated 5 out of 5 stars

This Online Casino Is The Real Deal. They have real slots with verified companies and they actually pay out when you win. Another positive is they take security seriously so takes a bit to get verifie... See more

Rated 5 out of 5 stars

Its a good casino easy to pay and setup verification. I Haven't redeemed money so dont know how fast that process is.


Company details

  1. #19 of 24 best companies in Casino
  2. #112 of 120 best companies in Gaming service Provider
  3. #19 of 25 best companies in Online Casino or Bookmaker

Contact info

3.7

Average

TrustScore 3.5 out of 5

666 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(666)

666 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

They need faster redemption they said…

They need faster redemption they said if you use your skrill card it would be in it right then are within 24 hr and it’s going on 4 days now and it’s still in the requested part and when you try to speak with someone all you get is a robot that keeps repeating the same thing over and over that told me they would have a human get back with me and I haven’t heard from anyone I gave that one extra star because I like there games.

July 12, 2026
Unprompted review
Rated 4 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I’ve had a great experience with CoinsBack. The platform is easy to use, the cashback rewards are straightforward, and everything worked exactly as expected. I appreciate how simple it is to earn rewards on purchases I was already planning to make. Customer support was responsive when I had a question, and the process felt secure and reliable. If you’re looking for an easy way to save a little extra while shopping, I’d definitely recommend giving CoinsBack a try.

July 16, 2026
Rated 2 out of 5 stars

The worse platforms for payouts

I have been messaging, emailing, and hit their messenger up.. and I get back on response has to be a bit because none of my questions are getting answered. I redeemed on July 7th.. Friday would have made the 3 business day.. so Monday comes around and still nothing. So I canceled the bank transfer and redeemed
On my skrillz account... It is now Thursday the 16th and I just looked and not 1 person hit me back at all today.. this has to be one of the worse platforms to payout... I'll change this update if they do something different and can make me want to play this again

July 7, 2026
Unprompted review
Rated 1 out of 5 stars

Account ID 1482105

Account ID: 1482105

Ok this is really making me upset because when I try to redeem, it say I need to complete Level 2 verification which is Address Verification, and I have already uploaded my bank statement it currently shows UNDER REVIEW. SO I can redeem until Support approved it but it's been stuck there for a month now. Support always have not been available this is getting frustrating. I've never seen such slow, response or service! Coinsback Casino, where are y'all at??

July 15, 2026
Unprompted review
Rated 1 out of 5 stars

i have been fully verified for a bit…

i have been fully verified for a bit and even did the welcome package. and then sent my wife a referral link to join, she got fully verified and and made the proper purchase for me to have 20 sc unlocked for me, for the referral program. and have been waiting 12 hours in messages for them to respond on where it is. the si says i should be credited as soon as all 3 requirements are done

July 15, 2026
Unprompted review
Rated 2 out of 5 stars

All I got to say is this.

All I got to say is this.

I have, or do and will play, try out and evaluate practically every sweep casino out there. It's my pass time whenever I'm at home and being retired a lot of time and money as well is spent on this. I'm a hardcore sweep casino critic and avid player with a lot of experience in their ways.

In my humble opinion coins back has one of the worst "theoretical" RTP of all the sites I play. Yes they have a huge library of slots by many prime game providers. Their not sorted by provider and your left to scroll through 2000 titles trying to find the slot you want. Which really don't matter it's blank after blank no matter the game or provider you choose to play from my experience.I don't recommend them if enjoyment and a good chance of winning is your goal.

My theory is the coin back is subtracted from the RTP that the games should "theoretically" pay out to begin with. And then some infact.

へ‿(ツ)‿ㄏ All I got to say. Not good.

July 15, 2026
Unprompted review
Rated 1 out of 5 stars

Just aweful still going through it now…

Just aweful still going through it now I deposited that had no delays on receiving my fund and it was instant too ask them but when I won it up to 100 I figured that’s the normal minimum and it’s still pending and it’s been hours no response to any emails chat is very cryptic and misleading and terminated chat dozens of time after saying something weird and eerie like there waiting for the police to get me or something it’s ridiculous no one can tell me what’s wrong so I can fix it o just want my money so I can delete this account never again

July 15, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look