Cointracker Reviews 

1,879
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 323 reviews, reviewers and everyday users overwhelmingly had a great experience with this company. Customers frequently praise the user-friendly platform because it simplifies tracking cryptocurrency portfolios and neatly organizes transaction details across multiple digital exchanges effortlessly. People note that the software saves countless hours of manual effort during tax season by automatically calculating gains and generating reliable reports. However, some people mentioned running into difficulties when attempting to transfer tax information directly into TurboTax or dealing with unexpected syncing issues. Consumers also noted that certain wallet integrations can occasionally stop working properly or fail to align smoothly with specific regional tax filing requirements.

What people talk about most

User experience

Consumers find user experience to be positive, highlighting how easy it is to manage portfolios and keep... See more

Product

People report positive experiences with product, highlighting it as an excellent tool for organizing crypto... See more

Application

Reviewers highlight positive aspects of application, noting that it makes tracking and calculating everything... See more

Service

Users describe positive interactions with service, highlighting great support to manage CSVs, fix errors, and... See more

Website

Customers consistently note ambiguous experiences with website features and support. Reviewers praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Their customer service is great but I had a private wallet and a Samsung I phone and couldn't enter my 12 word passcode because Android I phones won't let you type two seed phrase words per line and t... See more

Company replied

Rated 5 out of 5 stars

Devin made a huge project workable. Customer service was top notch. I had used the full service program and had a lot of tax catching up to do. Devin was alongside 100% of the time to make sure the... See more

Company replied

Rated 5 out of 5 stars

This is a company I highly recommend! After using another company to track transactions and perpetually coming up with the wrong answer, I decided to switch to Coin Tracker. Immediately, the differen... See more

Company replied

Rated 5 out of 5 stars

I have multiple exchanges on Cointacker.io. Coinbase, Uphold, Caleb & Brown & Base. You give them "Read Only" permission to track you digital Assets. When you make a new buy, it automatically is added... See more

Company replied


Company details

  1. #93 of 347 best companies in Software Company
  2. #4 of 7 best companies in Bookkeeping Service
  3. #6 of 17 best companies in Tax Preparation Software

Written by the company

Connect your cryptocurrency wallets and exchanges. Get your crypto and bitcoin taxes done in minutes. Supports 500+ integrations, 20,000+ cryptocurrencies, and 50,000+ DeFi smart contracts. CoinTracker is the official crypto tax partner of Coinbase, Uniswap, OpenSea, MetaMask, Solana Foundation, Phantom Wallet, TurboTax, and H&R Block.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,879)

316 reviews in the last 12 months

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Rated 5 out of 5 stars

Good good for me

Good good for me

July 2, 2026
Cointracker logo

Reply from Cointracker

Thank you so much for writing a review about our product. We're super happy to hear that you like it!

Rated 4 out of 5 stars

I came across the platform whilst…

I came across the platform whilst accessing educational programmes from Ronin Wallet which taught me about being accountable with regards to taxes within my own country New Zealand. So I signed up. I have been unsuccessful in tracing all my earnings via a number of different wallets who have similar programs to earn rewards and using those rewards to stake and to invest in crypto currencies. I have not invested alot of my own money within any of the several wallets I've signed up to as part of learning more about comparing wallets and exchanges. I have earned and then lost earnings due to the several changes in crypto currencies and Bitcoin. Cointracker has helped me to see what some of my rewards have achieved and this has been helpful but not full proof. some of the wallet ID's don't corrolate within the app's I have on my iphone this has been confusing and I haven't been able to access my earnings within the wallet apps, so I've tended to lose faith in the apps wallets and moved on to others. I have also been focusing on the Gate.oi wallet and app which has accounted for my Proof of Reserves however, I'm having similar issues there as well and downloading the Merkle Tree software is also a mindfield as I'm not that ofay with IT stuff. I wish I had a mentor. I am still grateful for what I've learnt on Cointracker...but again I'm not so sure its picked up on everything I've invested in and don't feel comfortable asking support as I have done in the past and I'm sure they can see I'm not doing so well with the constant changes in this industry. I haven't invested in the cointracker service because I'm not entirely sure of the type of support they provide I'd appreciate a little more encouragement. To be fair I'm not a paying client.

June 21, 2025
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Reply from Cointracker

Thanks a bunch for sharing your thoughts about our website. We're always excited to hear from our users, and we truly appreciate your support.

Rated 5 out of 5 stars

Working well so far!

Great way to keep track!

June 8, 2026
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Reply from Cointracker

Thank you for sharing your positive experience with CoinTracker, Jason. We're thrilled to hear that you are happy with our service.

Rated 5 out of 5 stars

5 Star

Really easy to use and helps me keep organized

June 7, 2026
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Reply from Cointracker

Hi There, 

This is Hany from the CoinTracker support team.

Thank you so much for writing a review about our product. We're super happy to hear that you like it!

Let me know if you have any further question.

Rated 4 out of 5 stars

regular daily updates

The ability to receive regular daily updates.

June 6, 2026
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Reply from Cointracker

Thank you so much for taking the time to leave a review. We are absolutely thrilled to hear that you are enjoying using CoinTracker. It means the world to us!

Rated 5 out of 5 stars

Excellent recording and maintaining of…

Excellent recording and maintaining of details of transactions.

June 5, 2026
Cointracker logo

Reply from Cointracker

Hi There, 

This is Hany from the CoinTracker support team.

Thank you so much for writing a review about our product. We're super happy to hear that you like it!

Let me know if you have any further question.

Rated 5 out of 5 stars

Very easy to use.

Very easy to use.

Straightforward platform. Nice way to keep everything organized.

June 2, 2026
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Reply from Cointracker

Thank you for sharing your positive experience with CoinTracker, Kareem. We're thrilled to hear that you are happy with our service.

Rated 4 out of 5 stars

One location.

Like everything in one location.

May 31, 2026
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Reply from Cointracker

Thank you for sharing your positive experience with CoinTracker, Dennis. We're thrilled to hear that you are happy with our service.

Rated 4 out of 5 stars

Crypto tax is difficult

Helps very much in keeping track of Crypto

April 10, 2026
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Reply from Cointracker

Yay! This makes us so happy. CoinTracker is on a mission to enable everyone in the world to use crypto with peace of mind! We're happy we could help you with your crypto taxes. Thanks a ton for taking the time to write this review.

Rated 5 out of 5 stars

It's helped me track crypto assets…

It's helped me track crypto assets across multiple wallets and CEX. Customer support is very good.

May 25, 2026
Cointracker logo

Reply from Cointracker

Yay! We're over the moon to hear that you had a positive experience using CoinTracker! Thank you so much for sharing it with us.

Rated 5 out of 5 stars

it makes tracking my various accounts…

it makes tracking my various accounts easy

May 23, 2026
Cointracker logo

Reply from Cointracker

Yay! This makes us so happy. CoinTracker is on a mission to enable everyone in the world to use crypto with peace of mind! We're happy we could help you with your crypto taxes. Thanks a ton for taking the time to write this review.

Rated 4 out of 5 stars

very good to work with

very good to work with, very helpful when dealing with
your account. very understanding and compensate

May 20, 2026
Cointracker logo

Reply from Cointracker

Thank you for sharing your positive experience with CoinTracker, John. We're thrilled to hear that you are happy with our service.

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