Cole's Classroom Reviews 

224
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

This is an international SCAM company! - You allegedly signed up for something - no recollection or proof found of the terms or conditions. - Do NOT subscribe to get 'special offers, free giv... See more

Rated 1 out of 5 stars

This site is a boarderline scam. I signed up for an access to their stuff for $5 online only to then be charged $49 per month for 3 months before I realise I somehow and inadvertently agreed to a mon... See more

Rated 1 out of 5 stars

Clearly I should have visited here before getting involved with this organisation. I have emailed Coles Classrooms 3 times for a refund of nearly £40.00. I do not recall even signing up with this o... See more

Rated 5 out of 5 stars

A massive amount of help here. Lots of tutorials, education and courses. Whether you are brand new learning your camera or are an experienced photographer there is help here. If you've got a question... See more

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  1. Media & Publishing

Written by the company

Since 2014, our mission at Cole’s Classroom has been simple: to provide affordable, high-quality training for photographers at every stage of their journey—from brand-new beginners to seasoned professionals. Regarding our Trustpilot reviews, we want to offer full clarity about our most popular program: Cole’s Classroom Pro. This monthly membership includes access to more than 28 in-depth courses, over 300 quick video tutorials, and 15 behind-the-scenes, on-location photo sessions, all for $49 per month. To make joining risk-free, every new member begins with a 10-day free trial. This gives full access to the entire library so photographers can explore everything and decide—without pressure—whether the membership is right for them. We’re committed to transparency. At the time of purchase, we clearly outline what’s included, how the trial works, and when it converts. We also make cancellation easy: there is a cancellation link on our product pages and support pages, and we send multiple reminder emails before any trial converts to a paid membership. If you ever need help, our support team is available 7 days a week at support@colesclassroom.com.


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2.0

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TrustScore 2 out of 5

224 reviews

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3 reviews in the last 12 months

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Rated 5 out of 5 stars

I signed up for $1 thinking I would…

I signed up for $1 thinking I would cram read/watch and learn, then leave. Then I stayed a month longer because I couldn't watch everything I wanted to in the month as there was so much available and I couldn't watch it all. Then I was active in the Facebook group and I didn't want to leave. Even if that was all I got for my money. That group is so supportive. Never negative, but still good with constructive criticism if necessary. So many great photographers there as mentors and just members, but everyone looking to help others. I have even become such a regular that mentors sometimes tag me to help in certain sports situation questions from posters. I love it! I am signed up for and into my second year now. The cost for a year (especially at big sale times) is less than some groups/websites charge for a single seminar and you get SOOOO much. Free product credits for guides, posing apps, presets/brushes, mentor help. Easily pays for itself.

February 19, 2020
Unprompted review
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Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

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Rated 5 out of 5 stars

The most INCREDIBLE and informative…

The most INCREDIBLE and informative source for photography I have found. The mentors have helped me with my entire journey and I am SO thankful I stumbled upon there group. I’ll be a member for a long time.

February 19, 2020
Unprompted review
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Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

Rated 5 out of 5 stars

Couldn't have started my business without them!

Two years ago, I signed up for the $1 trial thinking that I would leave after one week. Well, I soon realized that there was so much information and support within this community that I have stayed. Cole's Classroom has given me the support to take my photography hobby to a real business. The facebook community and mentors are so supportive and willing to help in any way. This was one of the best investments I made in myself. Thanks Cole and everyone!!

February 19, 2020
Unprompted review
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Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

Rated 5 out of 5 stars

The key to my business success is Cole's Classroom!

Joining Cole's Classroom was the best decision I ever made for my photography business. Out of all the things I spend money on for my business, Cole's Classroom offers the most value--business advice, photography tips, templates, a client management program, plus so. much. more!

Initially, I joined Cole's Classroom as a photography beginner with the $1 trial to learn more about how to use my camera. With the reminders they sent (and the one I set for myself just in case!), I was able to easily cancel after the trial period ended, but I knew I would be back when my budget could handle it.

Less than a year later, I joined in again and have never looked back! Now that I'm a seasoned photographer, Cole's Classroom still offers value because they have the tools I need to support my business. Not to mention, there's always more to learn, and they're consistently putting out new products and training.

I highly recommend Cole's Classroom for those both just starting out in photography, and for anyone who wants to give their photography business a boost.

February 19, 2020
Unprompted review
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Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

Rated 5 out of 5 stars

The best photo resource out there!

Cole's Classroom is the best photography resource out there! I joined on a $1 trial well over a year ago, and never planned to stay - by the time I had gotten through the first set of courses, I decided to stick around and get all I could from it. And I'm still here, because every day I learn something new from the courses or the Facebook group, or even better, pass on what I have learned to someone who's in the same shoes I was a year ago! My photos have never been better, and they continue to improve with every new thing I learn. You'll never find a more welcoming group of individuals and mentors to help you on your photography journey.

February 19, 2020
Unprompted review
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Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

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Rated 5 out of 5 stars

I’m a better photographer because of CC

Simply put, Cole’s Classroom has helped me become a better photographer. Because of their easy to understand tutorials and courses I now know the in and outs of my camera, how to edit images and how to run a photography business. Honestly, I don’t ever see myself with out a CC Pro membership!

February 19, 2020
Unprompted review
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Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

Rated 5 out of 5 stars

Worth every penny

Worth every penny! The mentor team is incredible- super informative, respectful, and fast with feedback! The Facebook group provides massive amount of positive support. The website itself has endless hours of training information that is really enough to rival a college education in photography.

February 19, 2020
Unprompted review
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Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

Rated 5 out of 5 stars

Love Cole's Classroom!

I joined Cole's Classroom after watching a webinar and signing up for a 10 day trial for $1. I originally intended to cancel on day 9, but there was so much information and so many resources available that I was blown away. I saw a marked difference in my photography within the week. Cole and the other mentors were actually in the group working with people and answering questions which helped a ton. I found more positive, up building support than I've ever seen in a group like that. So I chose to stay. 5 months later, I'm running a part-time photography business that is still growing, but already bringing in income and far more successful than I imagined (I never even thought I'd do anything but free work just for fun). I recommend them for anyone who's interested in getting serious about photography.

February 19, 2020
Unprompted review
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Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

Rated 5 out of 5 stars

Best photography education…

Simply the best photography education out there.

February 19, 2020
Unprompted review
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Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

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Rated 5 out of 5 stars

Cole's Classroom has been the single…

Cole's Classroom has been the single best investment I've made into my photography education. It is such an amazing value for the money. The mentors know their stuff, there is so much content it's crazy and the FB group has become my online photography family.

Cole's Classroom has also provided outstanding customer service. Anytime something goes wrong with my account, I can e-mail and the problem is taken care of right away.

The thing to be aware of is that if you sign up for the $1 trial, if you don't cancel before the trial runs out, your credit card will be charged. Those details are spelled out when you enroll. It works like many other free-trial programs. So set a reminder in your phone and cancel your subscription if you don't want to stay.

But I bet you want to stay! I did the $1 trial, cancelled my membership and then rejoined several weeks later because they were just such an incredible value! Learn how to take better pictures, run your business, manage work/family and become the best photographer/business owner you can be!

February 19, 2020
Unprompted review
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Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

Rated 5 out of 5 stars

Coles Classroom is amazing place to learn photography.

Coles Classroom is amazing place where photographers can learn so much . The mentors are always helpful,kind and always respond with lots of help with any issues you may be experiencing. The resources that they have are endless and if you want them to teach on a certain issue you are having they will gladly do a live feed to help you .

February 19, 2020
Unprompted review
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Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

Rated 1 out of 5 stars

Please respond to my emails and remove…

Please respond to my emails and remove me from your membership!! I don't want you to take my money from my credit card anymore!!! There is no way you can cancel from the website they say you can simply cancel at anytime but there is no button for "cancel"!!!!!

February 14, 2020
Unprompted review
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Reply from Cole's Classroom

Hi. Sorry for the trouble. As I can see, we have cancelled your membership as per your request via email.

Rated 1 out of 5 stars

Rip off merchants

Rip off merchants. $1 trial automatically debits $49 USD OR $78 AUS PER MONTH!!!! Contacts and terms are near impossible to find on their site. AVOID AVOID AVOID

February 13, 2020
Unprompted review
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Reply from Cole's Classroom

Hello, Sorry for your frustration. Can you please provide your information so that we can check on this or you may also email us at support@colesclassroom.com.

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Rated 1 out of 5 stars

NO PHONE NUMBER FOR CUSTOMER SERVICE OR…

NO PHONE NUMBER FOR CUSTOMER SERVICE OR HELP, just a recorded message. I joined with the assurance that at any time, I could cancel my membership. I didn't really find Coles Classroom to be beneficial to what I wanted from a photography course. Plenty of videos but not much on the instruction. I got busy with life and forgot about it for a few months but when going through my credit card bill, I was reminded I needed to cancel. I've gone all over the website and have clicked the highlighted and underlined in blue thats supposed to take you to the page to cancel your membership but have only been sent to a page that says in large red letters SIGN IN or forgot password but the link to sign in doesn't work and sends you to a 404 page. There is absolutely no phone number on the site, just at info@colesclassroom but you can't follow the email from their site. They aren't supposed to keep your credit card info on file but they sure do keep it but there's no way for you to remove it. Thats pretty darn shady!! I wouldn't recommend anyone join this site as they make it incredibly difficult to cancel, communicate or contact.

February 13, 2020
Unprompted review
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Reply from Cole's Classroom

Hello, Sorry for your frustration. Can you please provide your information so that we can check on this or you may also email us at support@colesclassroom.com.

Rated 1 out of 5 stars

Cole's classroom crooks

Crooks. I ordered the e-book on the 27th of January which cost me +-R79.00. On 7 February my bank sent me an sms which stated that an amount of R747 + odd cents was debited to my account. R753.14 was debited to my card on 10 February. I had no idea what it was about so I contacted them. Sent them an email after which they told me I purchased another product which I didn't. Now they keep ignoring my emails and even blocked me on Facebook. Don't believe them when they tell you to contact support because they just don't reply. My bank is now busy with the investigation and my card stopped.
ANSWER TO YOUR REPLY:
Been doing that since 6 February. You keep ignoring me. And you keep sending people the same replies but never do anything about it.

February 12, 2020
Unprompted review
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Reply from Cole's Classroom

Hello, Sorry for your frustration. Can you please provide your information so that we can check on this or you may also email us at support@colesclassroom.com.

Rated 1 out of 5 stars

My card got charged for $1 10 day trial…

My card got charged for $1 10 day trial with full access to their pro feature. But I can’t even sign in to their website, they said they refreshed my account already and sent me several different log in credentials but none of them works. I caught the sneaky $49 charge that they will take from your bank account after the 10 day trial and made sure I cancelled before the 10 day trial ends.
The program and courses were good. So I decided to give it a try again, just have to watch out for the $49 charge which I don’t Really have a problem with if I decided I want to become a member. But I cud never log in to their website, can’t access the pro trial, went back and forth with the support via email but they eventually stopped responding. I sent screenshots for proof. I sent them messages via their Facebook messenger account but NO REPLY. Totally ignoring me now. Horrible customer service. Very sneaky with their pricing. If they believe in the quality and service of their company and product, they shud be proud and upfront with their pricing and stop being sneaky about it.

February 11, 2020
Unprompted review
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Reply from Cole's Classroom

Hello, Sorry for your frustration. Can you please provide your information so that we can check on this or you may also email us at support@colesclassroom.com.

Rated 1 out of 5 stars

This is a SCAM company that charge's…

This is a SCAM company that charge's people $49 a month after a $1 social media purchase. The Google and BBB reviews all confirm the same. STAY AWAY. They will even claim they looked up your account ( I used a different email, so they could not have). They base their entire company on you not knowing you are signing up for a $49 monthly fee. On top of that, it's just info you can find for free on Youtube. Hah, also the support email stops responding when you tell them you want a refund.

February 6, 2020
Unprompted review
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Reply from Cole's Classroom

Hello, Sorry for your frustration. Please email our support team at support@colesclassroom.com with the details of the membership. Unfortunately, we are unable to look further into the account concern without more information. You may also refer here: https://coles-classroom.helpscoutdocs.com/article/23-why-was-i-charged-49-after-my-10-day-trial. Thank you!

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Rated 1 out of 5 stars

Unauthorized Charges.

I made a huge mistake by purchasing their photography planner that was free with a $7.95 shipping charge. The same night that I received the planner in the mail, I was hit with a $50 charge for their “membership.” I immediately contacted them to contest the charge and ask for a refund. Right away, I was told that I approved a “$1 membership trial,” and that led to the membership charge. I have absolutely NO $1 charge from them, nor did I approve or sign up for a trial - I only purchased the planner. There was nothing mentioning a trial membership. I went into my “membership” account they sent me information for which had the invoices and all of my charges. Again, no $1 charge. So I confirmed all that in an email with them They responded again stating they stand by their no refunds policy, and I authorized it. I responded once more to basically tell them that their business practices were shady and extremely unprofessional, that I would contest the charge with my bank and it’s evident they’re banking on people not fighting the charge. They finally said they spoke to “cole” and he’s willing to break their refund policy just once. I haven’t gotten the refund yet, or any emails confirming the refund; I have a feeling I likely won't receive it all. I went to their Facebook page to look at comments to see if anyone else posted and had a similar experience. I saw someone say that "Cole's Classroom" is screening their comments and deleting anything that goes against them. They deleted my comment answering someone’s question about how they were concerned they wouldn't actually get a product...and they removed my comment and blocked me. That alone should tell you that this business is absolutely horrid. It is NOT okay to prey on people like this. Run an honest and fair business, and you will have no need to be sneaky.

January 30, 2020
Unprompted review
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Reply from Cole's Classroom

Hello, Sorry for your frustration. I looked up your account and see that you opted into our 10-day trial to Cole's Classroom Pro during your recent purchase on 1/18/2020. It was an add on purchase for $0.01 on top of the 2020 Photographer Planner that you purchased. By default, this option is not marked with a check. To get this add on, you have to manually tick the check box. On that page, we indicate that after the trial period you will be auto-enrolled in the program if you do not cancel beforehand. The add on is also indicated on the invoice that we sent to you. We also sent you both a confirmation email and invoice on 01/18/2020, which both state the terms of the trial in bold lettering. As stated: "As a reminder, you have a trial offer that gives you full access for 10 days from now until 12:01am 01/28/2020". At that point you will be automatically enrolled and billed unless you cancel before then and since you get access to over $1200 in training & courses there are no refunds given. It shows that you have opened these emails as well. I can see that you also received (and opened) an email on 01/26/2020 indicating your trial was about to expire. It says: This is a friendly reminder that your account will automatically renew after your trial ends. Your trial ends at 12:01am on 01/28/2019 and your first billing will occur on that date. Note, since you get full access with over $1200 in classes there are no refunds. You can cancel whenever and will have access until the end of your paid billing period. I think it's fair to say that we always do our best to be very clear about the billing logistics with our month to month membership but we understand life can get hectic and things can be overlooked. But one thing is certain, we at Cole's Classroom never charge any of our customers manually or in any unauthorized manner. Any and all charges that occur are only from our customers initial purchase actions. It shows that your membership is cancelled and the charge was refunded.

Rated 1 out of 5 stars

This company is a SCAM STAY AWAY

This company is a SCAM. After $1 trial that I didn’t even need in the first place I’m out of $98. I was not aware of the recurring monthly subscription fee of $49 otherwise I would have never given them my CC info. This is very well hidden somewhere as I still don’t know where it was mentioned. It wasn’t mentioned in the emails I got from them. After I realized what’s been happening I cancelled my account only a few days after the new renewal but of course no refund possible. I can use their web site - what a joke! I explained to them I never even needed it in the first place. They can see by my log in history I never even log in to their site. When I sign up for Amazon Prime for instance I’m fully aware of what it will cost me after the trial ends. With these guys I was under the impression that when my trial ends I’ll just loose access to their web site, so I didn’t even think twice about it. This is a very elaborate scam and makes me very angry (as you probably can tell). This is a dishonest way to run a “business” and it won’t get you far. Check out the better business bureau and trust pilot etc. Tons of cases like this; people have been scammed. Don’t give them your CC info unless you’re ok with being charged for something you weren’t aware of and was skillfully hidden.

January 29, 2020
Unprompted review
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Reply from Cole's Classroom

Hello, Sorry for your frustration. I looked up your account and see that you opted into our 10-day trial to Cole's Classroom Pro during your recent purchase on 12/11/2019.

On that page, we indicate that after the trial period you will be auto-enrolled in the program if you do not cancel beforehand. The add on is also indicated on the invoice that we sent to you.

We also sent you both a confirmation email and invoice on 12/11/2019, which both state the terms of the trial in bold lettering. As stated: "As a reminder, you have a trial offer that gives you full access for 10 days from now until 12:01am 12/21/2019". At that point you will be automatically enrolled and billed unless you cancel before then and since you get access to over $1200 in training & courses there are no refunds given. It shows that you have opened these emails as well. These emails shows that they were received and opened.

I can see that you also received (and opened) an email on 112/19/2019 indicating your trial was about to expire. It says: This is a friendly reminder that your account will automatically renew after your trial ends. Your trial ends at 12:01am on 12/21/2019 and your first billing will occur on that date. Note, since you get full access with over $1200 in classes there are no refunds. You can cancel whenever and will have access until the end of your paid billing period.
I think it's fair to say that we always do our best to be very clear about the billing logistics with our month to month membership but we understand life can get hectic and things can be overlooked. But one thing is certain, we at Cole's Classroom never charge any of our customers manually or in any unauthorized manner. Any and all charges that occur are only from our customers initial purchase actions.

Rated 1 out of 5 stars

COLE'S MASTER SCAM CLASSROOM

COLE'S MASTER SCAM CLASSROOM

Worst service ever - the details are hidden - even though they BOLDLY state a 30day refund policy until you actually log into refund where it says NO REFUND. I did not download anything off your site so why am I not eligible for a refund. SCAMSTERS!! I will make this message go viral and close your company. Watch this space!

January 25, 2020
Unprompted review
Cole's Classroom logo

Reply from Cole's Classroom

Hello, Sorry for your frustration. Please email our support team at support@colesclassroom.com with the details of the membership. Unfortunately, we are unable to look further into the account concern without more information. You may also refer here: https://coles-classroom.helpscoutdocs.com/article/23-why-was-i-charged-49-after-my-10-day-trial. Thank you!

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