Cole's Classroom Reviews 

224
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

This is an international SCAM company! - You allegedly signed up for something - no recollection or proof found of the terms or conditions. - Do NOT subscribe to get 'special offers, free giv... See more

Rated 1 out of 5 stars

This site is a boarderline scam. I signed up for an access to their stuff for $5 online only to then be charged $49 per month for 3 months before I realise I somehow and inadvertently agreed to a mon... See more

Rated 1 out of 5 stars

Clearly I should have visited here before getting involved with this organisation. I have emailed Coles Classrooms 3 times for a refund of nearly £40.00. I do not recall even signing up with this o... See more

Rated 5 out of 5 stars

A massive amount of help here. Lots of tutorials, education and courses. Whether you are brand new learning your camera or are an experienced photographer there is help here. If you've got a question... See more

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Company details

  1. Media & Publishing

Written by the company

Since 2014, our mission at Cole’s Classroom has been simple: to provide affordable, high-quality training for photographers at every stage of their journey—from brand-new beginners to seasoned professionals. Regarding our Trustpilot reviews, we want to offer full clarity about our most popular program: Cole’s Classroom Pro. This monthly membership includes access to more than 28 in-depth courses, over 300 quick video tutorials, and 15 behind-the-scenes, on-location photo sessions, all for $49 per month. To make joining risk-free, every new member begins with a 10-day free trial. This gives full access to the entire library so photographers can explore everything and decide—without pressure—whether the membership is right for them. We’re committed to transparency. At the time of purchase, we clearly outline what’s included, how the trial works, and when it converts. We also make cancellation easy: there is a cancellation link on our product pages and support pages, and we send multiple reminder emails before any trial converts to a paid membership. If you ever need help, our support team is available 7 days a week at support@colesclassroom.com.


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2.0

Poor

TrustScore 2 out of 5

224 reviews

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2.0

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(224)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy with my membership

I'm in my second year as a member of Cole's Classroom, and I just can't see myself leaving. They've helped me achieve my long time dream of being a paid professional photographer. The classes are so so good and the mentors so kind and helpful. Finding Cole's Classroom was the best thing to happen to me (career wise of course). I seriously can't recommend them enough.

July 3, 2020
Unprompted review
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Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

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Rated 5 out of 5 stars

Wouldn’t be where I am today without Cole’s Classroom Pro

This group has been the backbone of my growth as a photographer. I have gone from a fledgling newbie in photography to starting my own business. There is always someone there with great advice and helpful cc. The friends and connections I have made in this group is nothing short of amazing.

July 3, 2020
Unprompted review
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Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

Rated 5 out of 5 stars

Highly Recommend Cole's Classroom

Cole's Classroom has been a great investment in my photography education. The mentors and community are the most caring and invested group of people on the internet. #communityovercompetition

July 3, 2020
Unprompted review
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Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

Rated 1 out of 5 stars

Hour long scam!

I listened to the hour long "The Hashimoto's Health Accelerator" sales pitch for 3 free tests at the end. At the end you have to put in your email and mailing information which is fine (so they can send the free gift) but then it turns out you have to pay $97.00 on a credit card which apparently included a free class which was never mentioned. I called and the person on the line wasn't even sure which program I was talking about because they have so many but when I told him I didn't want the class, just the free tests, his response is that there is a $27.00 charge for just those. I was upset about how it was very misleading (I'm not even sure if it's legal) to tell someone for an hour that at the end they would receive 3 free tests and then have a $97.00 charge for them. After all that and reading other terrible reviews I realized I could just get these tests done by my doctor. Definitely a scam!

June 19, 2020
Unprompted review
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Reply from Cole's Classroom

Hi Tammy, we are sorry for the trouble but this is not our webinar and we don't offer this kind of product. Cole's Classroom is catering to photographers. You may check our site here: https://www.colesclassroom.com/

Rated 1 out of 5 stars

Misleading and not value for money

Misleading, non-existent customer service and not value for money
I wish I had seen these reviews beforehand as I also fell into their trap. Initially thought I'd try a 10 day trial for $1, aware that there would be a monthly subscription fee afterwards. However it was NOT made clear that a whole $49.99 would immediately be taken the day the trial period was over.

This is clearly a recurring dispute for the Coles Classroom company, as upon noticing the unexpected payment some time later (I'd been going through difficulties and didn't immediately notice I'd been charged), I visited the customer service site to complain, and found there is a dedicated page to answer the recurring question "Why Was I Charged $49 After My 10 Day Trial?". I therefore maintain that the company does NOT make it clear to customers how the fees are charged, and is deliberately misleading in order to take more payment than initially expected.
The refund policy page claims: "there are no refunds provided for any Cole’s Classroom Pro membership payments. Note, there are no contracts and no penalties if anyone chooses to cancel their subscription & membership, however there are no refunds for Cole’s Classroom Pro payments."

I believe the refund policy is unfair as the deceptive nature of the initial information is discriminatory towards various mental and learning disabilities as the information on the sales page was not clear. I have Adhd & mild dyslexia so I was at a disadvantage. I attempted to get in touch with the company on 01/05/2020 via email to explain this but received no response.

Furthermore, I did not feel the resources provided were value for money. It is quite expensive but there is not much here that you cannot find elsewhere for free or for a better price.
I eventually received a short, automated response referring me to the refund policy page and have not been able to contact them since.

June 18, 2020
Unprompted review
Cole's Classroom logo

Reply from Cole's Classroom

Hello, Sorry for your frustration. I looked up your account and see that you opted into our 10-day trial to Cole's Classroom Pro during your recent purchase on 03/21/2020.

An "add-on" purchase to another product at the time of checkout. In this case at the time of checkout you were offered a $0.01 trial. In order to accept this trial & the terms of use, you have to check the box as shown below. You'll also note that the text includes full explanation of what to expect and when the auto-charge will occur.

During the trial period you do have full unrestricted access to 35 different courses, mentor training lessons, private Facebook group access and much more and you are able to cancel without penalty within that trial period but the membership will auto-renew at 12:01am on day 11.

While we do our very best to be very clear in our multiple emails sent to you about this, I know that life can be hectic & things can be overlooked.

In fact, we include this information in your welcome email and bold the text be as obvious as we can and tell you exactly when your trial period is over & remind our customers that if they do not cancel - they will be auto enrolled into the membership.

I think it's fair to say that we always do our best to be very clear about the billing logistics with our month to month membership but we understand life can get hectic and things can be overlooked. But one thing is certain, we at Cole's Classroom never charge any of our customers manually or in any unauthorized manner. Any and all charges that occur are only from our customers initial purchase actions.

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Rated 4 out of 5 stars

Not a scam. Just people who don’t pay attention.

There are lot of people who are complaining about this being a scam and that it total BS. Those people clearly are NOT paying attention. They are very upfront about the initial $1 trial lasting only 10 days and then being charged the monthly subscription fee is it is not cancelled before the trial is over. Have some common sense, people! It’s like this everywhere you turn! Netflix, Hulu, gaming apps, etc. Everyone offers a FREE day 7 or 30 day TRIAL subscription and automatically charges you full monthly subscription fees thereafter if not cancelled before the trial has ended.

Again, Cole’s Classroom is not a scam. They offer A LOT of resources for learning technical photography skills, posing, social media marketing, and even a customer management app called Hey Ned. They do have some stuff to work of because I believe this program is still fairly new but I am very happy with my subscription and the supportive Facebook Community that comes with it.

June 13, 2020
Unprompted review
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Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

Rated 1 out of 5 stars

I have asked for a password reset twice…

I have asked for a password reset twice to be sent to my email since I have tried to log on to no avail. This has been charging me for some time and I can't find any way to cancel. Ridiculous and no phone number!!

June 5, 2020
Unprompted review
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Reply from Cole's Classroom


Hello, Sorry for your frustration. Can you please provide your information so that we can check on this or you may also email us at support@colesclassroom.com.

Rated 1 out of 5 stars

Complete scam!

Complete scam!! What you think you signed up for and what you actually signed up for are completely different! Pay $1 to try something and now you have signed up for a $49 reoccurring charge permit month! If you feel for this, as I did, call your credit card company and cancel so that they don’t see a dime of your money!!

June 2, 2020
Unprompted review
Cole's Classroom logo

Reply from Cole's Classroom

Hello, Sorry for your frustration. Can you please provide your information so that we can check on this or you may also email us at support@colesclassroom.com.

Rated 1 out of 5 stars

Beware of scam!

I signed up 10 days ago. I have been trying to cancel my membership for the past three days unsuccessfully. On their website, they say that you go need to go to your profile and click on unsubscribe. I have tried three different browsers and none of them show the option to unsubscribe. This is surely a scam to make you pay the $49 after the 11th day. Do not fall for this trap. I have emailed them and have submitted my request on their website. So far, noone has replied.

May 28, 2020
Unprompted review
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Reply from Cole's Classroom

Hello, Sorry for your frustration. Can you please provide your information so that we can check on this or you may also email us at support@colesclassroom.com.

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Rated 1 out of 5 stars

After seeing numerous ads on…

After seeing numerous pop up ads on Facebook for this photography book I decided this morning to order the book only.... then supposedly for and additional 1 cent I could get access to some free tutorials. Shipping was FREE! Within 1 second of submitting my PayPal info I was billed $43.99. I have immediately asked for a cancellation of my entire order or to send the $14.99 book. If it is handled properly I will be happy to update this review.

May 23, 2020
Unprompted review
Cole's Classroom logo

Reply from Cole's Classroom

Hello, Sorry for your frustration. Can you please provide your information so that we can check on this or you may also email us at support@colesclassroom.com.

Rated 1 out of 5 stars

Total SCAM ( updated)

Not recommended UPDATED
The company finally refunded my money.
Watch fine details on how you get sucked into monthly payments for services you don't know you are being subscribed for.
I had to suspend my credit card.
All fixed up
Thanks Coles Classroom
Lesson learned but you could be upfront and not slyly subscriber users with your $1.00 offer!

May 18, 2020
Unprompted review
Cole's Classroom logo

Reply from Cole's Classroom

Hello, Sorry for your frustration. Can you please provide your information so that we can check on this or you may also email us at support@colesclassroom.com.

Rated 1 out of 5 stars

BEWARE OF THIS BUSINESS

BEWARE OF THIS BUSINESS - If you sign up for their $1 webinar they begin charging you $49.00/per month. I have made numerous requests to cancel my account (which they said they did) but I keep getting charged. I took it to the BBB and they kept telling me to reply to their email requesting a refund which I did numerous times. They just keep dragging this out and refusing to refund me now almost $200. Shame on you!!!

May 18, 2020
Unprompted review
Cole's Classroom logo

Reply from Cole's Classroom

Hello, Sorry for your frustration. I looked up your account and see that you opted into our 10-day trial to Cole's Classroom Pro during your recent purchase on 02/05/2020.

An "add-on" purchase to another product at the time of checkout. In this case at the time of checkout you were offered a $1 trial. In order to accept this trial & the terms of use, you have to check the box as shown below. You'll also note that the text includes full explanation of what to expect and when the auto-charge will occur.

During the trial period you do have full unrestricted access to 35 different courses, mentor training lessons, private Facebook group access and much more and you are able to cancel without penalty within that trial period but the membership will auto-renew at 12:01am on day 11.

While we do our very best to be very clear in our multiple emails sent to you about this, I know that life can be hectic & things can be overlooked.

In fact, we include this information in your welcome email and bold the text be as obvious as we can and tell you exactly when your trial period is over & remind our customers that if they do not cancel - they will be auto enrolled into the membership.

We received your email on April 18, 2020 and explained what you have signed up for.

We have offered you product credits which you can use to purchase our product that ranges from $19 to $99.

However, we did not get your reply whether you will accept the offer or not.

We never mentioned of a no refund policy on the reply that we sent to you.

We had a conversation with BBB that we will only refund you once we receive an email from ypu.

Finally, on May 8, 2020, you sent us an email and your full refund was process.

I think it's fair to say that we always do our best to be very clear about the billing logistics with our month to month membership but we understand life can get hectic and things can be overlooked. But one thing is certain, we at Cole's Classroom never charge any of our customers manually or in any unauthorized manner. Any and all charges that occur are only from our customers initial purchase actions.

Rated 1 out of 5 stars

This is 110% a scam

This is 110% a scam. I don't remember signing up for anything. Just noticed $49 on my CC, then realized I have been charged for three months. Try to cancel on his website, this is what you will see at the end, "You cannot cancel a subscription that is currently in the released status. It must be in "not_started, active status to be cancelled".
Fraud !!

May 18, 2020
Unprompted review
Cole's Classroom logo

Reply from Cole's Classroom

Hello, Sorry for your frustration. Can you please provide your information so that we can check on this or you may also email us at support@colesclassroom.com.

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Rated 1 out of 5 stars

Do not fall for this scam

Do not fall for this scam. I joined a pointless $1 webinar and then was automatically signed up as a pro member for $49/month. Unfortunately, I did not notice the charge on my bank statement for a few months. They have a no refunds policy, even though I never once logged in. Don't be fooled!

May 11, 2020
Unprompted review
Cole's Classroom logo

Reply from Cole's Classroom

Hello, Sorry for your frustration. Can you please provide your information so that we can check on this or you may also email us at support@colesclassroom.com.

Rated 1 out of 5 stars

Hello

Hello, I have emailed Cole's Classroom three months in a row now, to have my subscription cancelled. I no longer have an account with the company and not access to my account, yet my credit card keeps getting charged $49 usd each month. This is so frustrating. DO NOT GIVE THESE PEOPLE your credit card info.

May 2, 2020
Unprompted review
Cole's Classroom logo

Reply from Cole's Classroom

Hello, Sorry for your frustration. Can you please provide your information so that we can check on this or you may also email us at support@colesclassroom.com.

Rated 1 out of 5 stars

Unauthorized 420$ CAN (total) was…

Unauthorized 420$ CAN (total) was changed from our credit card by Cole’s classroom. 😢 I’ve purchased a posing guide from them for 3$ in December 2019.. and that’s it! I did not subscribe or agreed to any monthly memberships! My husband recently checked the credit card statement and noticed that the amount of 49 USD was charged from Cole’s classroom in April 2020 . As we live in Canada ,the bank applied charges of 70$ CAN for the 49$ US . I was surprised,because I knew that I’ve never purchase anything (except 3$ posing guide) from Cole’s classroom website. We decided to check all previous credit card statements and I was so disappointed to see that the card was charged every month,from December 2019 utill April 2020. In December it was charged twice (3$ + 49$)
Our biggest mistake is that we never check our credit card statements every time we get them. With 5 kids, life is already as busy as it can get..Of course I’ve sent an email to them right away, because I don’t even know what to cancel,since I didn’t sign up for anything! I haven’t got any response yet. I don’t know how things are going to end,but I want to mention a couple of things..
1. If someone thinks that he/she is smart enough to steal,lie or cheat, it just means that people are trusting you more than you deserve. 2. The money made this way( by stealing, lying or cheating) will NEVER bring real blessings to your life.

April 19, 2020
Unprompted review
Cole's Classroom logo

Reply from Cole's Classroom

Hello, Sorry for your frustration. I looked up your account and see that you opted into our 10-day trial to Cole's Classroom Pro during your recent purchase on 12/01/2019.

An "add-on" purchase to another product at the time of checkout. In this case at the time of checkout you were offered a $1 trial. In order to accept this trial & the terms of use, you have to check the box as shown below. You'll also note that the text includes full explanation of what to expect and when the auto-charge will occur.

During the trial period you do have full unrestricted access to 35 different courses, mentor training lessons, private Facebook group access and much more and you are able to cancel without penalty within that trial period but the membership will auto-renew at 12:01am on day 11.

While we do our very best to be very clear in our multiple emails sent to you about this, I know that life can be hectic & things can be overlooked.

In fact, we include this information in your welcome email and bold the text be as obvious as we can and tell you exactly when your trial period is over & remind our customers that if they do not cancel - they will be auto enrolled into the membership.

I think it's fair to say that we always do our best to be very clear about the billing logistics with our month to month membership but we understand life can get hectic and things can be overlooked. But one thing is certain, we at Cole's Classroom never charge any of our customers manually or in any unauthorized manner. Any and all charges that occur are only from our customers initial purchase actions.

It shows that your membership is cancelled and 3 months charges were refunded.

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Rated 1 out of 5 stars

I see many same claims regarding Cole's…

I see many same claims regarding Cole's Classroom as if you want to stop your "premium" account you actually can't do that. Additionally, all the so called free materials that Cole's Classroom offers you, are NOT FREE!
I would like to stop the subscription and ask for refunding of the last month fee that was charged 2 days ago!

April 15, 2020
Unprompted review
Cole's Classroom logo

Reply from Cole's Classroom

Hello, Sorry for your frustration. As I can see, we have received your email to cancel your membership and it was cancelled right away by one of our customer support. There might be glitches on the system which can't be avoided but this can be processed or settled by contacting our support team,

Rated 5 out of 5 stars

Was very good..

Was very good... but the $1.00 class is a bit miss leading... I found the site hard to maneuver and it seemed to all be written out...not videos. But if I could afford it I think your classes would be a great learning tool...thank you

April 14, 2020
Unprompted review
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Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

Rated 5 out of 5 stars

Excellent photography material and amazing support service

Excellent photography material and very easy to understand and the support team is amazing, they help you with everything and very fast

April 13, 2020
Unprompted review
Cole's Classroom logo

Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

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