Extremely disappointing agent VERONICA lack of client respect
This was my first time dealing VERONICA, and I must say it was extremely disappointing. She demonstrate a lack of professionalism that should not be acceptable in any estate agency. I had a property viewing booked a week in advance. A day before the scheduled viewing, she rescheduled it to later time, which was inconvenient for me. Despite this, I rearranged my own schedule to accommodate that change. On that day of viewing she failed to show up. I sent her a message and called her twice no response. She later informed me that the property was no longer available. It wasted my time and showed a total disregard for professionalism and client respect. Management should take appropriate action regarding their agents. These individuals are the face of the company and should represent its name with pride, professionalism, and dignity. Poor conduct from an agent reflects badly not only on themselves but also on the entire organisation.








