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Collecting Cars Reviews 

1,677
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 401 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support staff is exceptionally helpful, professional, and consistently reliable throughout the entire journey. People note that the online platform makes buying and selling vehicles remarkably smooth, straightforward, and easy to navigate from start to finish. Reviewers appreciate the clear communication and structured steps provided during every single auction. However, some customers also noted that the commission and buyer fees can feel quite high compared to expectations. A few people felt that the final sales outcomes, reserve prices, or marketing materials could sometimes be handled with greater precision.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as professional,... See more

Service

Users describe positive interactions with service, praising the professional and straightforward approach of... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting a smooth, hassle-free, and... See more

Product

Customers had ambiguous experiences with product, highlighting both positive and negative aspects. Many... See more

Price

Clients share ambiguous opinions on price, with many reviewers praising the fantastic and exceeding prices... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the fact the auction goes live as soon as all the relevant information has been gathered. I like the way the 48 HR clock adds an extra dimension to the sale. I think you could push the Escrow s... See more

Company replied

Rated 4 out of 5 stars

Some good cars - could be better on communication. I was the highest bider on a car that didn’t meet the reserve. I would have increased my bid to secure the car and contacted Collecting Cars but did... See more

Rated 4 out of 5 stars

My plate sold slightly under the reserve price with the promise of the extra shortfall to be paid via your commission. Still awaiting £750 some 8 days after the buyer paid.

Rated 4 out of 5 stars

Just one negative....Buyers Fee. So high that most buyers will deduct the cost from their maximum bid price as I do. A fairer structure would be a commission/buyers fee shared equally twixt buye... See more


Company details

  1. Auto Auction
  2. Auto Market
  3. Online Auction Service
  4. Online Marketplace

About Collecting Cars

Written by the company

WHAT IS COLLECTING CARS?

Collecting Cars is a global online platform devoted to cars and automobilia. We are open for bids 24/7 with new auctions going live every day, alongside a range of other ways to sell.

The platform launched in 2019 in the UK, but quickly expanded with teams in mainland Europe, Australia and North America. We have rapidly become a global leader in the market and continue breaking records around the world!

Our platform may be 100% online but behind the scenes we are a passionate team of over 90 car enthusiasts who work around the clock to get your car in front of the most eyes.

ARE YOU A BUYER?

Our platform has been trusted by thousands of buyers from around the world to find them their next collectible car.

Buyers can view in-depth images of each listing and can read our detailed descriptions outlining the condition of the car. We charge a 6% + VAT buyer's premium to a successful auction winner.

REGISTER TO BID

ARE YOU A SELLER?

List for FREE.
Sell for FREE.
Hassle FREE.

We don't charge anything to sell with us and you receive 100% of the winning bid.

Speak to one of our consignment specialists today to discuss how we can help you get the most money for your car.

SELL WITH US


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 1% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(1,677)

417 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All good so far, keep up the good work.

I find to easy to deal with, same auctions companies,
are not all way easy, but no problems with you company.

July 3, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Brian,

Thank you for the great feedback! We always strive to make our auction process as easy and hassle-free as possible. We're so glad you had a smooth experience with us.

The Collecting Cars Team

Rated 5 out of 5 stars

fast and efficient

fast, efficient service and kept me in the loop throughout, made selling my car a painless experience

June 16, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello John,

Thank you for the wonderful review! We're thrilled to hear that our fast service and clear communication made selling your car a painless experience.

The Collecting Cars Team

Rated 5 out of 5 stars

Smooth and easy purchase

The motorcycle was as described in the advert - Communication with CC and the seller were flawless and a very smooth transaction

July 1, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello James,

Thank you for the fantastic review! We're thrilled to hear that the motorcycle was exactly as described and that communication with both our team and the seller was flawless.

The Collecting Cars Team

Rated 5 out of 5 stars

…best place to sell

the staff i dealt with were great kept me informed at all times i will these guys be using again to sell my car

auto trader 1100 views no enquirys in 3weeks
CC 1500 plus enquirys in 1 week

great work

June 29, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello!

Thank you for the fantastic review!

We’re thrilled our team kept you well-informed and delivered such amazing results—over 1,500 enquiries in a week is exactly what we aim for.

The Collecting Cars Team,

Rated 5 out of 5 stars

Happy with the auction results and process

The platform has matured well - good strategies to improve bidding activity and accurate understanding of fair reserve price vs previously it seemed like they were advising vendors to set low reserves to maximize turnover. Also very helpful throughout the process by phoning and providing regular updates and guidance throughout the auction and post-transaction support.

June 26, 2026
Unprompted review
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Reply from Collecting Cars

Hello EH,

Thank you for the thoughtful feedback! We’re thrilled you've noticed our platform's positive evolution, particularly regarding fair reserve pricing. It's also wonderful to hear our team provided excellent communication and support throughout your entire auction experience.

The Collecting Cars Team

Rated 5 out of 5 stars

I've used CC many times over the years

I've used CC many times over the years, both for buying and selling, and it's generally an enjoyable experience!

July 3, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Mike,

Thank you for the wonderful review, Im glad the team has made the experience enjoyable.

The Collecting Cars Team

Rated 5 out of 5 stars

As a buyer I cannot fault my experience…

As a buyer I cannot fault my experience with Collecting Cars, that’s from pre-bidding to collecting my car and even beyond.

June 26, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Chris,

Thank you for the fantastic review! We are delighted to hear you had a flawless buying experience from start to finish.

The Collecting Cars Team

Rated 5 out of 5 stars

Excellent Advice and help from Alex all…

Excellent Advice and help from Alex all the way through the process. Many Thanks.

June 21, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Martin,

Thank you for the wonderful review! We are thrilled to hear that our team provided you with excellent advice and helpful support throughout the entire process.

The Collecting Cars Team

Rated 5 out of 5 stars

I’ve purchased numerous cars via…

I’ve purchased numerous cars via collecting cars and all have been very positive experiences but the latest via Patrick based in Germany was above and beyond. He is a superb ambassador for the company and we are very greatful for all his admin assistance along with the sellers whom delivered a beautifully kept and driving car to us. Five stars to all 👏🏼👏🏼

June 24, 2026
Unprompted review
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Reply from Collecting Cars

Hello James,

Thank you for your continued trust in Collecting Cars and for the five-star review! We are absolutely thrilled to hear that Patrick went above and beyond to provide you with superb assistance for your latest purchase.

The Collecting Cars Team

Rated 5 out of 5 stars

i was new to selling my car on a car…

i was new to selling my car on a car auction site so was abit unsure with the process etc. However sam nicholson assisted me the whole way . He was very very helpful and was there when you needed to ask a question thankyou Sam. Highly recommend Collecting cars and Sam.

June 26, 2026
Unprompted review
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Reply from Collecting Cars

Hello Clive,

Thank you for the high recommendation! We understand that selling at auction for the first time can feel daunting, so we are thrilled to hear that Sam provided such helpful support and guidance every step of the way.

The Collecting Cars Team

Rated 5 out of 5 stars

Knowledgable and Professional team…

Knowledgable and Professional team Oliver was very easy to deal with.
Would definitely recommend and use again.

June 25, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello John,

Thank you for the wonderful review and your recommendation! We are thrilled to hear you found our team knowledgeable and that Oliver made the process so easy for you.

The Collecting Cars Team

Rated 5 out of 5 stars

Marlon is amazing

Marlon is amazing, kept me informed on every step as the auction progressed.
Happy to use Collecting Cars again!

June 20, 2026
Unprompted review
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Reply from Collecting Cars

Hello Paul,

Thanks for the great review! We pride ourselves on clear communication, and we are delighted that our team provided such an excellent experience.

The Collecting Cars Team

Rated 5 out of 5 stars

Excellent

Trusted platform Great experience from start to finish

June 16, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello AK,

Thank you for the great review! We are so glad to hear you had a seamless experience with us from start to finish.

The Collecting Cars Team

Rated 5 out of 5 stars

Straightforward and professional way to…

Straightforward and professional way to sell a specialist, rare or classic car. For the seller the only upfront cost is the photography which is clearly essential and the photos of my car including interior, exterior and all documents were fantastic. During the sale process a fair reserve was agreed and discussions around a reduction in the light of demand in the closing minutes were helpful and professional and I felt fully in control.

June 19, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Mark,

Thank you for the fantastic review! We are thrilled the photography highlighted your car perfectly and that you felt supported and in control throughout the sale.

The Collecting Cars Team

Rated 5 out of 5 stars

Excellent support from the contact…

Excellent support from the contact person and the staff, always ready to help and solve any problem in the best possible way, very professional

June 15, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Bruno,

Thank you for the wonderful review! We're thrilled our team provided you with excellent, professional support.

The Collecting Cars Team

Rated 5 out of 5 stars

Excellent as always

Excellent as always - a dream to work with

June 13, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Anna-Louise,

Thank you for the fantastic review! We are absolutely thrilled to hear that working with us has been such a consistently positive experience.

The Collecting Cars Team

Rated 5 out of 5 stars

Good communication & follow up by Cathal

Good communication & follow up by Cathal

June 16, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Len,

Thank you for the great review! We are delighted to hear that you experienced excellent communication and follow-up from our team.

The Collecting Cars Team

Rated 5 out of 5 stars

Just as it says on the tin

Just as it says on the tin
From arranging the photographer to agree the reserve.Carl made it easy
Thanks again

June 10, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Nick,

Thank you for the wonderful review! We are thrilled to hear that everything, from arranging the photographer to agreeing on the reserve, was a smooth and easy process for you.

The Collecting Cars Team

Rated 5 out of 5 stars

Recently sold my car from New Zealand…

Recently sold my car from New Zealand through Jarrod and collectingcars.com and the whole process was excellent. Dealing with Jarrod via phone and email was easy and I found him always available with a friendly and considerate manner when I had a question re the sale. I sold the car in my first seven day auction and achieved an excellent price of which I kept the lot no commission. My car went to Australia from NZ and there was quite a bit of work after the auction to help the buyer get the car there so be prepared for that if the buyer is overseas, you need to always be available and willing to help the purchaser well after the sale is over.
Highly recommend CC as a place to sell your classic and collectible cars.

February 27, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Kevin,

Thank you for the fantastic review! We are thrilled you had an excellent experience selling your car.

The Collecting Cars Team

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