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Collecting Cars Reviews 

1,676
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 401 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support staff is exceptionally helpful, professional, and consistently reliable throughout the entire journey. People note that the online platform makes buying and selling vehicles remarkably smooth, straightforward, and easy to navigate from start to finish. Reviewers appreciate the clear communication and structured steps provided during every single auction. However, some customers also noted that the commission and buyer fees can feel quite high compared to expectations. A few people felt that the final sales outcomes, reserve prices, or marketing materials could sometimes be handled with greater precision.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as professional,... See more

Service

Users describe positive interactions with service, praising the professional and straightforward approach of... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting a smooth, hassle-free, and... See more

Product

Customers had ambiguous experiences with product, highlighting both positive and negative aspects. Many... See more

Price

Clients share ambiguous opinions on price, with many reviewers praising the fantastic and exceeding prices... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the fact the auction goes live as soon as all the relevant information has been gathered. I like the way the 48 HR clock adds an extra dimension to the sale. I think you could push the Escrow s... See more

Company replied

Rated 4 out of 5 stars

Some good cars - could be better on communication. I was the highest bider on a car that didn’t meet the reserve. I would have increased my bid to secure the car and contacted Collecting Cars but did... See more

Rated 4 out of 5 stars

My plate sold slightly under the reserve price with the promise of the extra shortfall to be paid via your commission. Still awaiting £750 some 8 days after the buyer paid.

Rated 4 out of 5 stars

Just one negative....Buyers Fee. So high that most buyers will deduct the cost from their maximum bid price as I do. A fairer structure would be a commission/buyers fee shared equally twixt buye... See more


Company details

  1. Auto Auction
  2. Auto Market
  3. Online Auction Service
  4. Online Marketplace

About Collecting Cars

Written by the company

WHAT IS COLLECTING CARS?

Collecting Cars is a global online platform devoted to cars and automobilia. We are open for bids 24/7 with new auctions going live every day, alongside a range of other ways to sell.

The platform launched in 2019 in the UK, but quickly expanded with teams in mainland Europe, Australia and North America. We have rapidly become a global leader in the market and continue breaking records around the world!

Our platform may be 100% online but behind the scenes we are a passionate team of over 90 car enthusiasts who work around the clock to get your car in front of the most eyes.

ARE YOU A BUYER?

Our platform has been trusted by thousands of buyers from around the world to find them their next collectible car.

Buyers can view in-depth images of each listing and can read our detailed descriptions outlining the condition of the car. We charge a 6% + VAT buyer's premium to a successful auction winner.

REGISTER TO BID

ARE YOU A SELLER?

List for FREE.
Sell for FREE.
Hassle FREE.

We don't charge anything to sell with us and you receive 100% of the winning bid.

Speak to one of our consignment specialists today to discuss how we can help you get the most money for your car.

SELL WITH US


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 1% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(1,676)

416 reviews in the last 12 months

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Rated 5 out of 5 stars

We sold are Aston Martin DBS through CC…

We sold are Aston Martin DBS through CC and the whole process from start to finish was fantastic! Shout out to Carl Ljunglöf at Collecting Cars who did an amazing job with the auction.
Best regards from NEO CLASSIC in Sweden.

June 10, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello NEO CLASSICS,

Thank you for the great review!

We are absolutely thrilled to hear that selling your Aston Martin DBS was a fantastic experience from start to finish.

The Collecting Cars Team

Rated 5 out of 5 stars

Interaction with consignment specialist…

Interaction with consignment specialist as a seller was excellent. Good communication and a clear focus on securing a transaction.

June 9, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Mike,

Thank you so much for the fantastic feedback! We’re thrilled to hear that our consignment specialist provided excellent communication and kept a sharp focus on securing a successful transaction for you.

The Collecting Cars Team

Rated 5 out of 5 stars

Great communication

Great communication, Oscar the auction agent was available 24/7 with advice and able to adjust the dynamic of the auction in a manner that enhanced the ability to achieve the sale. Thank you so much

June 9, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Gareth,

Thank you for the fantastic review! We are thrilled to hear that your auction agent provided excellent communication and dedicated support to help secure a successful sale.

The Collecting Cars Team

Rated 5 out of 5 stars

I recently used Collecting Cars for the…

I recently used Collecting Cars for the 4th time, on each occasion their service has been excellent.

June 2, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Jonathan,

Thank you for the wonderful review! We're thrilled to hear that our team has delivered excellent service across all four of your experiences with Collecting Cars.

The Collecting Cars Team

Rated 5 out of 5 stars

Incredible professional experience…

Incredible professional experience buying a super expensive number plate. Amazing customer service by Fynn… excellent. Will be using them again soon… thank u

May 20, 2026
Unprompted review
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Reply from Collecting Cars

Hello Faraz,

Thank you for the fantastic review!

We are thrilled to hear you had such a professional experience purchasing your number plate and that our team provided you with excellent customer service.

The Collecting Cars Team

Rated 5 out of 5 stars

Great human beings for a great final…

Great human beings for a great final result

May 7, 2026
Unprompted review
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Reply from Collecting Cars

Hello Alexandre,

Thank you for the wonderful feedback!

We are thrilled that your happy with the final result and had such a positive experience with our team.

The Collecting Cars Team

Rated 5 out of 5 stars

So pleased I used CollectingCars'…

I recently used CollectingCars' services again, this time to sell a car. I'm very satisfied with their service, both for the visibility my vehicle received within their community of car enthusiasts and for the results achieved in just one week. I warmly thank Charles D., the consignment specialist who assisted with the sale, for his insightful and effective advice in optimizing the process. I wouldn't hesitate to use the CollectingCars platform again, whether buying or selling a car.

May 28, 2026
Unprompted review
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Reply from Collecting Cars

Hello Mathieu,

Thank you for the fantastic 5-star review!

We're thrilled that your car received such great visibility within our community and achieved a fantastic result in just one week. We're also glad our team could provide effective advice to help optimise the process for you.

The Collecting Cars Team

Rated 5 out of 5 stars

Oscar was amazing throughout

Oscar was amazing throughout - available all weekend during the auction and really helped the process. Easy service and sold within a week. Very happy

June 1, 2026
Collecting Cars logo

Reply from Collecting Cars

Hello Barry,

Thank you for the wonderful feedback! We're delighted that you found the service easy to use and that our team's weekend support was so helpful.

The Collecting Cars Team

Rated 1 out of 5 stars

VIN is a dishonest individual who…

VIN is a dishonest individual who provides misleading information over the phone and says whatever is necessary to gain your attention. I was told that if any information in the advertisement turned out to be false, or if there were faulty or missing parts, they would investigate the issue, assist in resolving it, and refund the auction fees if required. I was also assured that they would support me throughout the entire process.
Unfortunately, once they received their money, everything changed. My calls and messages were ignored, and no assistance was provided. This level of unprofessionalism towards both buyers and sellers is extremely disappointing. I strongly advise others to be cautious when dealing with this auction company, as the information provided can be misleading.
A friend of mine also had a negative experience while selling his car through them. He was pressured into lowering his reserve price after being told there were interested buyers actively bidding on the vehicle. In the end, the reserve price was never met, yet he still sold the car for far less than what he originally expected.
For buyers, individuals like Vin may contact you and exaggerate the condition or features of a vehicle simply to encourage bidding. However, once the auction is completed and the fees are paid, communication and support seem to disappear completely

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Very good to be able to see photos of…

Very good to be able to see photos of pretty much every aspect of the car. Auction site works well. Fees are possibly a little high

May 22, 2026
Unprompted review
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Reply from Collecting Cars

Hello Marcus,

Thank you for the great review! We're thrilled you found the detailed photos helpful and the auction site smooth to use.

The Collecting Cars Team

Rated 2 out of 5 stars

Seems exorbitant reserves kept, wasting time

Seems exorbitant reserves kept, in all auctions and will end in cars not getting sold there. None of the bidders in four auctions that I participated reached the reserve. So, it means the reserves are above the market expectation, and this site is a wate of time.

May 23, 2026
Unprompted review
Rated 1 out of 5 stars

BUYERS BEWARE. AVOID. Zero aftercare support and deceitful listings.

I’ve used CollectingCars now on two occasions for purchases, both times has been an absolute nightmare. They’re quick to take your funds from your account as soon as you have the winning bid at auction but the after sales care is non-existent. Seller actively deceived me and stated no damages to vehicle “photos were just taken on a dewy morning” yet once the car arrived to me it had extensive damage in the exact areas I had queried prior to payment. Once bringing this issue up with their agent handling that listing he went cold and me and am not even getting replies anymore, said it had been referred to Customer Care and they’re based in the UK and they’d reach out within 48hrs, it’s now been nearly 4 days and I’ve yet to hear anything from anyone. Extremely disappointing. Avoid business with these individuals as clearly their only priority is getting paid, not providing any after sales support.

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Pleased with the outcome.Many thanks to…

Pleased with the outcome.Many thanks to Tom

May 28, 2026
Unprompted review
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Reply from Collecting Cars

Hello George,

Thank you for the wonderful review! We are thrilled you are pleased with the outcome, and we will be sure to pass your kind words along to Tom.

The Collecting Cars Team

Rated 5 out of 5 stars

Great company really professional made…

Great company really professional made it happen very easy

May 26, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Darren,

Thank you for the great review! We are delighted to hear you found our team professional and the process easy.

The Collecting Cars Team

Rated 5 out of 5 stars

I recently used this service to sell my Car Reg

I recently used this service to sell my car registration and Fynn Stewart managed the whole process for me and he was absolutely brilliant! From start to finish it was incredibly smooth and straightforward. Fynn made what could have been a complicated process feel completely effortless, handling everything so I didn't have to worry about a thing. The level of service he provided was truly exceptional. If you're thinking about selling your private car registration, An absolute pleasure to deal with. Five stars!

May 22, 2026
Unprompted review
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Reply from Collecting Cars

Hello Niamh,

Thank you for the fantastic five-star review! We are delighted to hear that Fynn made selling your car registration such a smooth and effortless process.

The Collecting Cars Team

Rated 5 out of 5 stars

Very very happy with the way this firm …

Very very happy with the way this firm do business and conduct themselves I have only sold 3 very unusual expensive cars with them so far and the service provided has been excellent I look forward to doing more business in the future
Thank you

May 19, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Rob,

Thank you for the wonderful review! We are thrilled to hear you've been so pleased with our service during the sale of your three exceptional cars.

The Collecting Cars Team

Rated 5 out of 5 stars

Sam @ CC

Sam @ collecting cars was my consignor.
He helped to make the whole process work as expected by me.
I've used CC previously & I'm happy to use them again.

May 22, 2026
Unprompted review
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Reply from Collecting Cars

Hello Lani,

Thank you so much for taking the time to leave a review!

We’re thrilled to hear that your consignor provided such great support and ensured the entire process ran exactly as expected.

The Collecting Cars Team

Rated 5 out of 5 stars

Great!

Great place to use

May 21, 2026
Collecting Cars logo

Reply from Collecting Cars

Hello Gareth,

Thank you so much for the feedback. We’re thrilled you had a great experience.

The Collecting Cars Team

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