Two things 1) they make it SO simple, they really simplify an otherwise boring and menial task. The kind of people who need this - who this is for - they can't be bothered with the minutia and Collect... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Collective is the first all-in-one back office built for solopreneurs. Our members save thousands in taxes each year and get time back to focus on their passion, not paperwork. Members get everything they need in one place for a simple monthly fee: entity setup (state LLC formation fees apply), payroll, monthly bookkeeping, annual S Corp tax filing, invoicing, and a team of experts at your side so you never have to go it alone. Built by solopreneurs for solopreneurs, Collective empowers you to run your business with confidence and peace of mind, backed by a tax-smart solution designed for you.
We guarantee the accuracy of our work 100%.

United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Overall a good onboarding so far. A little clunky as we wait for S-corp elections to move over but the platform helps keep everything in the right spot. Javier and Shelby were great overall

Reply from Collective
Feedback based on 18 months:
- Lack of guidance and support to specific questions and situations.
- The chart of accounts is rigid and cannot be tailored to other types of businesses than just servicea/consulting.
- Very slow response time, and the messaging system UI/UX to communicate with the support is horrendous.
- You have no say after important changes in their policies (data privacy, outsourcing to third parties, data protection, etc.).
Overall, it's not worth the money.

Reply from Collective
Shobi and team are the absolute bees knees. I have an unreasonable fear of numbers (which is why I became an artist) this team helps all my business confusion feel palatable and possible, even when I wait until the very last SECOND. True lifesavers.

Reply from Collective
Elizabeth is an amazing Member Success Manager. As an entrepreneur, I am always more comfortable about my finances, business projections, and tax structure after our virtual sessions. Highly recommend!

Reply from Collective
He was very patient. Jorge did an excellent explaining absolutely every question I had. I think he should get a raise. I oved working with him. This is our second meeting and both times he was excellent.

Reply from Collective
It's incredibly user friendly and cuts down the amount of time I spend invoicing.

Reply from Collective
John is amazing! He was able to accommodate to my schedule and answered all of my questions in a very patient and kind manner. I feel much better after my finances after our conversation.

Reply from Collective
Elizabeth is the best!! Always super helpful, very quick to respond, and just warm and friendly; always such a relief after meeting with her! Shes super knowledgeable, knows her stuff, great attention to detail, and when she says she is going to follow up, she does. She is on it! Thank you Elizabeth for all your support and help! I could not do this without you!!

Reply from Collective
Elizabeth is an incredible resource for our business. She is extremely knowledgable and takes the time to listen to our questions and provides excellent guidance. She is a keeper!!!
CRM Ventures LLC

Reply from Collective
Elizabeth was clear and super helpful

Reply from Collective
Nelson was a great help with all of my questions. Every stress that I had about taxes, setting up my payroll, and the whole process was answered. I was reassured and just given info about everything. They're always there to help you out through whatever's going on. And everyone that I've talked to has been super nice and helpful. 10 out of 10.

Reply from Collective
Brittany was very thoughtful and helpful!

Reply from Collective
Collective has made my administrative responsibilities so much easier. My representative, Janet, is always so responsive and has helped me figure out the (sometimes unexpected) complexities of running an LLC that serves clients in several states. I definitely feel like I've gotten my money's worth—plus some!

Reply from Collective
Best investment for my business. With the Collective, I know my accounting/bookkeeping is being handled professionally at all times. They provide true peace of mind. Instead of having to track when estimated taxes are due-- they let me know timelines and due dates so that I stay on track without falling behind. It's also great that I can always schedule a call and they help walk me through what the numbers mean and how my business is actually doing. Grateful for Janet M., who I've been fortunate to work with for the past few years! Highly recommend hiring them for your business.

Reply from Collective
John was super knowledgeable; he broke down all the ways an S corp could help us with our taxes. He took the time to explain the whole system, and I am super grateful to have him on my team.

Reply from Collective
Collective really helped me get started with getting a bookkeeping service that I didn’t have before and even adjusted my selection when I was having doubts of the cost. They helped me get to a comfortable price that really alleviates the other side of the business! Excited to keep working with them.

Reply from Collective
Elizabeth always helps make sense of accounting questions - I am grateful for her guidance and expertise.

Reply from Collective
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.