Collingwood Learner Driver Reviews 

16,811
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,774 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, polite, and patient when explaining policy details and answering questions over the phone. Consumers also note the remarkably smooth sign-up process, the human touch of speaking to a real person, and the very reasonable pricing options available for learner drivers. Some reviewers were not happy with unexpected cancellation fees charged once their learner drivers successfully passed the driving test. People also mentioned encountering additional administrative costs and hidden charges when attempting to make necessary policy changes or updates to their accounts.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly when assisting with insurance... See more

Customer service

Reviewers mention positive feedback about customer_service, noting that staff members are exceptionally... See more

Service

Customers consistently note positive experiences with service, highlighting helpful staff, great prices, and... See more

Price

Customers had ambiguous experiences with price. Reviewers frequently highlight affordable, competitive rates... See more

User experience

Clients share positive opinions on user_experience, highlighting a straightforward and stress-free process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service from A lady called Georgia, gave me all The options and advice needed and completed a policy that was perfect for my grandsons first car. Was also brilliant to speak to a real pers... See more

Company replied

Rated 5 out of 5 stars

Abby was really helpful and polite , helped me with updating my account. Thank you Abby and also Collingwood has been really good and gives you time to pay your insurance on time assisting with a free... See more

Company replied

Rated 5 out of 5 stars

Abby was really good to speak with. She was clear in the information given and dealt well with questions. There was no feeling of being sold to which was refreshing. She offered 2 different quote opti... See more

Company replied

Rated 5 out of 5 stars

Luke was very helpful and understanding . Helped me set up my son’s learner insurance with a few complex issues . He was clear communicating the policy details . Great Thank you :) Carly n Harv... See more

Company replied


Company details

  1. Insurance Agency
  2. Auto Insurance Agency
  3. Insurance Broker

About Collingwood Learner Driver

Written by the company

Learner Driver Insurance

We're Collingwood Insurance, an award winning Learner Driver Insurance provider offering Short-term and Annual insurance options.

Our Learner Insurance helps provisional licence holders get extra driving practice in their own car, or in a friend or family member’s car, with no risk to the vehicle owners policy!

With Collingwood there's no black box to install in your car and there's no curfew on when you can learn to drive.

Plus, our insurance covers you to take your driving test in your own car!

Get a quote at the links below and start learning to drive today.

Annual Insurance
Short-term Insurance

Additional benefits of Collingwood Learner Driver Insurance:

  • Free Courtesy Car*
  • Add a Parent or Spouse
  • Accelerated No Claims Bonus**
  • Windscreen Cover*
  • Reduced Excess Using Approved Repairers
  • UK Call Centre
  • Immediate Online Documentation
  • 24 Hour Claims Helpline
  • Flexible Payment Options
  • Optional Personal Accident Cover
  • Optional Breakdown Cover
  • Optional Key Cover


  • *Depending on the level of cover chosen **Terms conditions and underwriting criteria apply


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

17K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(16,811)

1,740 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was a nice experience with Lona the…

It was a nice experience with Lona the staff.

July 30, 2026
Collingwood Learner Driver logo

Reply from Collingwood Learner Driver

Hi Chika Anne,

Thank you so much for your kind words! We’re delighted to hear that Lona was able to assist you in a polite and efficient manner.

Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future.

Kind Regards

The Collingwood Team

Rated 5 out of 5 stars

Hollie was very considerate

Hollie was very considerate and took the time to explain things in a friendly, concise, and professional manner.

July 30, 2026
Unprompted review
Collingwood Learner Driver logo

Reply from Collingwood Learner Driver

Hi Neill,

Thank you so much for your kind words! We’re delighted to hear that Hollie was able to assist you in a polite and efficient manner.

Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future.

Kind Regards

The Collingwood Team

Rated 5 out of 5 stars

Excellent Customer Service.

Excellent and knowledgeable sales staff who were so helpful.

July 22, 2026
Collingwood Learner Driver logo

Reply from Collingwood Learner Driver

Hi Jane,

Thank you so much for your kind words!

We’re delighted to hear you had a positive experience and appreciate your feedback.

Have a Great Day

The Collingwood Team

Rated 5 out of 5 stars

A competent and clear inception process

Jessica had a clear and friendly approach. She explained matters in a concise and direct manner, clarifying understanding as we went thorough the inception process. If other firms could employ staff of this standard, life would be a little easier.

July 30, 2026
Collingwood Learner Driver logo

Reply from Collingwood Learner Driver

Hi James,

Thank you so much for your kind words!

We’re delighted to hear that Jessica was able to assist you in a polite and efficient manner.

Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future.

Kind Regards

The Collingwood Team

Rated 5 out of 5 stars

Luke was great on the phone very…

Luke was great on the phone very helpful and explained everything well. Good price as well

July 30, 2026
Collingwood Learner Driver logo

Reply from Collingwood Learner Driver

Hi M.Hewitt,

Thank you so much for your kind words!

We’re delighted to hear that Luke was able to make the process smooth and straightforward for you. Getting ready for that first drive is a big milestone and we’re glad we could be a part of it.

If you ever need anything else or have any questions in the future, please don’t hesitate to get in touch.

Safe Driving

The Collingwood Team

Rated 5 out of 5 stars

Carol was very helpful and answered any…

Carol was very helpful and answered any questions I had - great customer service, thankyou.

July 30, 2026
Collingwood Learner Driver logo

Reply from Collingwood Learner Driver

Hi,

Thank you so much for your kind words!

We’re delighted to hear that Carol was able to make the process smooth and straightforward for you. Getting ready for that first drive is a big milestone and we’re glad we could be a part of it.

If you ever need anything else or have any questions in the future, please don’t hesitate to get in touch.

Safe Driving

The Collingwood Team

Rated 1 out of 5 stars

Verging on corrupt. Avoid

The cover was fine, until I came to cancel after passing my test after 6 months, when they wanted to charge me an EXTRA 50% for cancelling my policy. What a con.

Avoid these cowboys.

July 30, 2026
Unprompted review
Collingwood Learner Driver logo

Reply from Collingwood Learner Driver

Hi Ava,

Thank you for taking the time to leave a review and we’re sorry to hear that you were unhappy with the service we provided.

We’ve asked Trustpilot to reach out to you to help us identify your policy, and in the meantime, please bear with this brief acknowledgement.

Kind Regards

The Collingwood Team

Rated 5 out of 5 stars

The girl Abbey that took my call was…

The girl Abbey that took my call was great and got me sorted quickly with no problems she was very friendly and had a great customer service approach. Thanks to Abbey

July 30, 2026
Collingwood Learner Driver logo

Reply from Collingwood Learner Driver

Hi Pamela,

Thank you so much for your kind words!

We’re delighted to hear that Abbey was able to make the process smooth and straightforward for you. Getting ready for that first drive is a big milestone and we’re glad we could be a part of it.

If you ever need anything else or have any questions in the future, please don’t hesitate to get in touch.

Safe Driving

The Collingwood Team

Rated 5 out of 5 stars

Nick was very helpful and very…

Nick was very helpful and very professional 10 out 10 thank u so much

July 30, 2026
Collingwood Learner Driver logo

Reply from Collingwood Learner Driver

Hi Jackie,

Thank you so much for your kind words!

We’re delighted to hear that Nick was able to make the process smooth and straightforward for you. Getting ready for that first drive is a big milestone and we’re glad we could be a part of it.

If you ever need anything else or have any questions in the future, please don’t hesitate to get in touch.

Safe Driving

The Collingwood Team

Rated 5 out of 5 stars
Collingwood Learner Driver logo

Reply from Collingwood Learner Driver

Hi Sarah,

Thank you so much for your kind words!

We’re delighted to hear that Jake was able to make the process smooth and straightforward for you. Getting ready for that first drive is a big milestone and we’re glad we could be a part of it.

If you ever need anything else or have any questions in the future, please don’t hesitate to get in touch.

Safe Driving

The Collingwood Team

Rated 5 out of 5 stars

I had a great experience with…

I had a great experience with Collingwood Learner Driver Insurance. They offered very competitive rates for a year's cover, which made it excellent value for money.

The team took the time to explain everything about the insurance in detail, so I knew exactly what was included and felt confident in my choice. They also provide a free app that my daughter can use to help her prepare for her driving test, which is a fantastic extra benefit.

Overall, excellent customer service, great value, and helpful resources. I would definitely recommend Collingwood Learner Driver Insurance to anyone looking for learner driver cover.

July 22, 2026
Collingwood Learner Driver logo

Reply from Collingwood Learner Driver

Hi Keisha,

Thank you so much for your kind words!

We’re delighted to hear you had a positive experience and appreciate your feedback.

Have a Great Day

The Collingwood Team

Rated 5 out of 5 stars

Very professional and helpful

Very professional and helpful. Really nice to actually speak to a person rather than a robot or try and navigate everything online.

July 29, 2026
Collingwood Learner Driver logo

Reply from Collingwood Learner Driver

Hi Mrs Horton,

Thank you so much for your kind words!

We’re delighted to hear you had a positive experience and appreciate your feedback.

Have a Great Day

The Collingwood Team

Rated 5 out of 5 stars

Georgie was absolutely amazing

Georgie was absolutely amazing. Full of info and was really helpful. Highly recommend

July 29, 2026
Collingwood Learner Driver logo

Reply from Collingwood Learner Driver

Hi Harley,

Thank you so much for your wonderful feedback!

We’re delighted to hear that Georgie was able to provide you with helpful advice and support.

If your need any further assistance, please don’t hesitate to reach out.

Thanks again for choosing Collingwood.

The Collingwood Team

Rated 5 out of 5 stars

Jake was very helpful during our call…

Jake was very helpful during our call very patient when I was finding information and very polite made my experience the best it could have been

July 29, 2026
Collingwood Learner Driver logo

Reply from Collingwood Learner Driver

Hi Cameron,

Thank you so much for your wonderful feedback!

We’re delighted to hear that Jake was able to provide you with helpful advice and support.

If your need any further assistance, please don’t hesitate to reach out.

Thanks again for choosing Collingwood.

The Collingwood Team

Rated 5 out of 5 stars

Nick/Mick was very helpful

Nick/Mick was very helpful, I would recommend this company because of him. Thank you!

July 29, 2026
Collingwood Learner Driver logo

Reply from Collingwood Learner Driver

Hi Abigale,

Thank you so much for your wonderful feedback!

We’re delighted to hear that Nick was able to provide you with helpful advice and support.

If your need any further assistance, please don’t hesitate to reach out.

Thanks again for choosing Collingwood.

The Collingwood Team

Rated 5 out of 5 stars

thnk for your Services

thnk for your Services

July 29, 2026
Collingwood Learner Driver logo

Reply from Collingwood Learner Driver

Hi Sava,

Thank you so much for your kind words!

We’re delighted to hear you had a positive experience and appreciate your feedback.

Have a Great Day

The Collingwood Team

Rated 5 out of 5 stars

Very helpful member of staff and very…

Very helpful member of staff and very reasonable cost

July 29, 2026
Collingwood Learner Driver logo

Reply from Collingwood Learner Driver

Hi Anne,

Thank you so much for your kind words!

We’re delighted to hear you had a positive experience and appreciate your feedback.

Have a Great Day

The Collingwood Team

Rated 5 out of 5 stars

Lovely polite lady very helpful

Lovely polite lady very helpful

July 29, 2026
Collingwood Learner Driver logo

Reply from Collingwood Learner Driver

Hi Tracy,

Thank you so much for your kind words!

We’re delighted to hear you had a positive experience and appreciate your feedback.

Have a Great Day

The Collingwood Team

Rated 5 out of 5 stars

Spoke to Abigail and she was so lovely…

Spoke to Abigail and she was so lovely and helpful!

July 29, 2026
Collingwood Learner Driver logo

Reply from Collingwood Learner Driver

Hi ,

Thank you so much for your wonderful feedback!

We’re delighted to hear that Abigail was able to provide you with helpful advice and support.

If your need any further assistance, please don’t hesitate to reach out.

Thanks again for choosing Collingwood.

The Collingwood Team

Rated 5 out of 5 stars

Abbie was very helpful and polite

Abbie was very helpful and polite. great service well done abbie

July 29, 2026
Collingwood Learner Driver logo

Reply from Collingwood Learner Driver

Hi Em

Thank you so much for your wonderful feedback!

We’re delighted to hear that Abbie was able to provide you with helpful advice and support.

If your need any further assistance, please don’t hesitate to reach out.

Thanks again for choosing Collingwood.

The Collingwood Team

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