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The Colorado Cyclist Reviews 

375
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 262 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the items arrive remarkably quickly, are securely packaged, and match their online descriptions perfectly. Many people also appreciate the competitive prices, great product availability, and the helpful support team ready to assist when questions arise. Some reviewers were not happy with occasional shipping delays, long transit times, and receiving incorrect items. A few customers noted that dealing with delivery setbacks or returning wrong parts required extra patience, effort, and unexpected costs. Buyers pointed out that tracking down missing components or resolving order discrepancies could sometimes prove frustrating.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting great prices, quick shipping, and... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently noting fast shipping times, prompt... See more

Price

Clients share positive opinions on price, consistently highlighting competitive rates and significant savings... See more

Order

Consumers find order experiences to be mixed, with many highlighting swift shipping, easy interfaces, and... See more

Service

Reviewers consistently mention positive feedback about service, highlighting excellent support, pricing, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a Bianchi Arcadex 700C Pro. I felt the price Colorado Cyclist offered was very competitive with similar bicycles. The bike arrived in great condition and on the day estimated. Assembly o... See more

Company replied

Rated 5 out of 5 stars

Exactly what I needed. I have the ortlieb quick rack and two bicycles. Now I can easily swap it between the two. The order got here quick and in great condition. The only suggestion I have is smal... See more

Company replied

Rated 5 out of 5 stars

Pleasant experience all the way around. The item I ordered (due to colors not showing true on a computer) was actually a purple shade and I needed a light blue. The return process was easy & refund ap... See more

Company replied

Rated 5 out of 5 stars

The product(s) were accurately described. This was important as cycling parts and systems have gone through numerous model changes in recent years. I was also impressed by how quickly my items were de... See more

Company replied


Company details

  1. #16 of 51 best companies in Bicycle Store

Written by the company

For Every Rider and Every Ride. Massive inventory meets lightning-fast shipping, backed by a team of expert cyclists. We get you the gear you need and the service you deserve.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

375 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(375)

295 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best price I found online for the tires…

Best price I found online for the tires and super fast shipping, very satisfied.

July 22, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Bob,

Thank you for taking the time to leave us a review. We're looking forward to serve you again!

- Customer Support Team

Rated 5 out of 5 stars

Fast shipping low cost

Fast shipping low cost. Very happy

August 1, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Andrew,

Thank you for your review! Hoping to serve you again :)

- Customer Support Team

Rated 5 out of 5 stars

Great product at a great price

Got a great tyre at a good price very quickly and it is performing very well.

August 1, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Daniel,

Thank you for sharing your experience! I hope you love your new gear!

- Customer Support Team

Rated 5 out of 5 stars

Pleasant experience

Easy interface, ordering, and delivery. I’m glad Colorado Cyclist is still around!

August 1, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Oliver,

Appreciate your feedback! Thank you for choosing us.

- Customer Support Team

Rated 5 out of 5 stars

Happy

Product, price and packaging

July 19, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Michael,

Thank you for your review! Looking forward to serve you again :)

- Customer Support Team

Rated 5 out of 5 stars

Great prices on sale items

Great prices on sale items. Everything fit well and I received the items within 48 hours!

July 31, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Karen,

Thank you for choosing us as your trusted cycling provider! Ride safe :)

- Customer Support Team

Rated 5 out of 5 stars

Helpful customer service!

I ordered a tire mistakenly (a Zipp hookless rim issue). When I contacted customer service they were clear that if the delivery when ahead I could request a return. It all worked out fine.

July 24, 2026
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Reply from The Colorado Cyclist

Hi Craig,

We're happy to hear that everything went smoothly! Hoping to serve you again. Ride safe!

- Customer Support Team

Rated 1 out of 5 stars

Not good I purchased a couple tires and…

Not good I purchased a couple tires and noticed on my confirmation that they’re showing the wrong ones so I reached out to sales team didn’t hear back for three business days. They went ahead and shipped the wrong ones out and I went to return them and I had to pay to return them. I purchased a lot of biking stuff from competitive cyclist, backcountry, and Amazon. I think I’ll stick with them. They treat their customers better with free return shipping when somethings wrong.

July 29, 2026
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Reply from The Colorado Cyclist

Hi Todd,

Thank you for your review and we’re sorry this experience was frustrating.

We received your email on July 28, and the order had already been processed and shipped that same day before we were able to review your request. At that point, we were no longer able to make changes since the order had been shipped.

The item we processed was the product selected on the original order, but we understand how disappointing it was when it wasn’t the item you intended to purchase. We also understand your frustration with the return experience and appreciate you sharing your feedback.

We’re always looking for ways to improve our response times and overall customer experience, and we’re sorry we fell short of your expectations here.

- Customer Support Team

Rated 3 out of 5 stars

It took too long to ship

It took too long from the time I ordered it to the time it shipped.

July 21, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Chuck,

Thank you for your feedback. We ship from five warehouses across the U.S., and our standard delivery timeframe is typically 1–3 business days after an order ships.

While we work to get orders out and delivered as quickly as possible, occasional delays can occur with the courier.

We appreciate your patience and understanding.

- Customer Support Team

Rated 5 out of 5 stars

Fast delivery and great prices

Fast delivery and great prices

July 29, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Tom,

Thank you for your review! Hope you love your new gear :)

- Customer Support Team

Rated 5 out of 5 stars

Great company

Great company. Excellent customer service!

July 29, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Thomas,

Thank you for your review! Hope to serve you again :)

- Customer Support Team

Rated 4 out of 5 stars

Got the parts I needed for my helmet

Got the parts I needed for my helmet
Kinda of expensive but I needed them and received them so I was happy

July 28, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Mike,

Thank you for taking the time to leave us a review! Ride safe :)

- Customer Support Team

Rated 5 out of 5 stars

SUPER FAST shipping

SUPER FAST shipping, like faster than Amazon. I will order from you again!

August 4, 2026
Unprompted review
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Dave,

Appreciate your kind words! Thank you for trusting us :)

- Customer Support Team

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