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The Colorado Cyclist Reviews 

375
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 262 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the items arrive remarkably quickly, are securely packaged, and match their online descriptions perfectly. Many people also appreciate the competitive prices, great product availability, and the helpful support team ready to assist when questions arise. Some reviewers were not happy with occasional shipping delays, long transit times, and receiving incorrect items. A few customers noted that dealing with delivery setbacks or returning wrong parts required extra patience, effort, and unexpected costs. Buyers pointed out that tracking down missing components or resolving order discrepancies could sometimes prove frustrating.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting great prices, quick shipping, and... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently noting fast shipping times, prompt... See more

Price

Clients share positive opinions on price, consistently highlighting competitive rates and significant savings... See more

Order

Consumers find order experiences to be mixed, with many highlighting swift shipping, easy interfaces, and... See more

Service

Reviewers consistently mention positive feedback about service, highlighting excellent support, pricing, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a Bianchi Arcadex 700C Pro. I felt the price Colorado Cyclist offered was very competitive with similar bicycles. The bike arrived in great condition and on the day estimated. Assembly o... See more

Company replied

Rated 5 out of 5 stars

Exactly what I needed. I have the ortlieb quick rack and two bicycles. Now I can easily swap it between the two. The order got here quick and in great condition. The only suggestion I have is smal... See more

Company replied

Rated 5 out of 5 stars

Pleasant experience all the way around. The item I ordered (due to colors not showing true on a computer) was actually a purple shade and I needed a light blue. The return process was easy & refund ap... See more

Company replied

Rated 5 out of 5 stars

The product(s) were accurately described. This was important as cycling parts and systems have gone through numerous model changes in recent years. I was also impressed by how quickly my items were de... See more

Company replied


Company details

  1. #16 of 51 best companies in Bicycle Store

Written by the company

For Every Rider and Every Ride. Massive inventory meets lightning-fast shipping, backed by a team of expert cyclists. We get you the gear you need and the service you deserve.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

375 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(375)

295 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered the wrong part and you were…

I ordered the wrong part and you were quick to point me in the right direction.

July 21, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Vince,

Glad to hear everything was resolved. Hope to serve you again in the future :)

- Customer Support Team

Rated 5 out of 5 stars

I'm very delighted that I found "The…

I'm very delighted that I found "The Colorado Cyclist" Bike Shop! I received two quality products at a great price with speedy delivery!

July 28, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Kevin,

Thank you for taking the time to leave us a review. Happy cycling!

- Customer Support Team

Rated 5 out of 5 stars

Relatively easy to find info

Relatively easy to find info. Package arrived promptly and in good condition.

July 28, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi David,

Thank you for your review! Hope everything went smoothly :)

- Customer Support Team

Rated 5 out of 5 stars

Exactly what I needed

Exactly what I needed. I have the ortlieb quick rack and two bicycles. Now I can easily swap it between the two. The order got here quick and in great condition. The only suggestion I have is smaller shipping containers. My 4x4" item was shipped in a really large padded envelope.

July 21, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Timothy,

Thank you for your kind words and for trusting us! Hope you love your new gear :)

- Customer Support Team

Rated 4 out of 5 stars

Great product, but late arrival

Product was exactly what I wanted and price was reasonable, but it was received 3 days later than the date your site estimated when I purchased and timing was an important consideration.

July 28, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Mark,

Thank you for your feedback.

We're glad to hear you were happy with the product and pricing. We're sorry the delivery took longer than the estimated timeframe, especially since timing was an important part of your purchase.

We appreciate your understanding and hope to serve you again.

- Customer Support Team

Rated 5 out of 5 stars

easy to do business with

easy to do business with, prompt delivery

July 20, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Gregory,

Thank you for your kind words! Till your next purchase :)

- Customer Support Team

Rated 5 out of 5 stars

As Promised

Product delivered on time and condition was as promised

July 18, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Charlie,

Thank you for leaving us a review! I hope that your order arrived in good condition :)

- Customer Support Team

Rated 5 out of 5 stars

You guys always deliver

You guys always deliver. No bait and switch tactics. You say it's in stock and it is and always ships. You're the best.

July 17, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Mark,

Thank you for your kind words! Looking forward to your next purchase :)

- Customer Support Team

Rated 1 out of 5 stars

Atrocious communication

Atrocious communication. If you have any reservations or questions that need to be answered about item specifics, do not count of them to do it in a timely or helpful manner.

July 17, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Mike,

Thank you for your feedback. We're sorry to hear that your experience with our communication didn't meet your expectations.

We understand how important it is to receive timely and helpful answers, especially when you have questions before making a purchase.

We appreciate you sharing your experience, and we'll use your feedback as we continue working to improve our response times and customer support.

- Customer Support Team

Rated 1 out of 5 stars

Wrong part

Was sent similar but wrong part, I should have just ordered replacement pistol gear shifter for the same price.

July 23, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Roger,

Thank you for your feedback. We're sorry to hear you received a part that wasn't what you expected.

We appreciate you taking the time to share your experience, and your feedback will be shared with our team as we continue working to improve the accuracy of our orders.

- Customer Support Team

Rated 5 out of 5 stars

Found exactly what I wanted and…

Found exactly what I wanted and received it quickly.

July 23, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi John,

We're happy to see this! Till your next purchase :)

- Customer Support Team

Rated 5 out of 5 stars

Super fast shipping

Super fast shipping

July 23, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Jhustine,

Appreciate your review! Hope you love your new gear!

- Customer Support Team

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