I purchased a Bianchi Arcadex 700C Pro. I felt the price Colorado Cyclist offered was very competitive with similar bicycles. The bike arrived in great condition and on the day estimated. Assembly o... See more
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Review summary
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It's limited, but I found the bike pump tip I should have had a long time ago in your inventory quite easily. Easy online purchase and shipping was quick. Will be looking towards this shop for my next... See more
Company replied
Pleasant experience all the way around. The item I ordered (due to colors not showing true on a computer) was actually a purple shade and I needed a light blue. The return process was easy & refund ap... See more
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Exactly what I needed. I have the ortlieb quick rack and two bicycles. Now I can easily swap it between the two. The order got here quick and in great condition. The only suggestion I have is smal... See more
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Company details
- #16 of 51 best companies in Bicycle Store
Written by the company
For Every Rider and Every Ride. Massive inventory meets lightning-fast shipping, backed by a team of expert cyclists. We get you the gear you need and the service you deserve.
Contact info
325 Interlocken Pkwy A105, 80021, Broomfield, United States
- 805-926-2207
- sales@coloradocyclist.com
- coloradocyclist.com
4.6
Excellent
375 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from The Colorado Cyclist
Hi Jim,
Appreciate your kind words! Hoping to serve you again :)
- Colorado Cyclist Customer Support
Quality Wheels DT Swiss/Bear Pawl E593 Rear wheel
They had a somewhat rare wheel I wanted for a dirt jumper project. They had it for $18.00 cheaper than anyone else. I assumed it would be a drop ship from a distributor warehouse, but it was here in just a few days with Colorado Cyclist on the return address for the shipping label. Great experience. This was my first purchase from them, but will definitely not be my last. The new wheel fixed a variety of problems I had all at once - freewheel to freehub conversion, female hub instead of male (bolt on), and runs straight and true. As a result of getting this all fixed, I will be racing this bike this weekend in a pump track race. Exceptional first experience. A+
July 8, 2026
Reply from The Colorado Cyclist
Hi Vail,
Thank you for this fantastic review! Best of luck with your track race, and we appreciate you choosing Colorado Cyclist as your trusted partner in cycling.
We look forward to being part of your next project :)
- Colorado Cyclist Customer Support
Not shipped as advertised
They didn't ship the product as quickly as advertised. In fact they didn't ship until I emailed asking for an update.
June 29, 2026
Reply from The Colorado Cyclist
Hi Harry,
Thank you for taking the time to share your feedback.
We're sorry the delivery took longer than expected.
After reviewing your order, I can confirm it was shipped the day after it was placed. Unfortunately, the package experienced delays while in transit, which extended the overall delivery time.
We understand how frustrating that can be and appreciate your patience.
Thank you for your feedback. This will help us continue improving the experience we provide to our customers.
– Customer Support Team
Everything was great got my bike in 4…
Everything was great got my bike in 4 days .Side note I got the vasst R1 what a great bike did my first spin only 25 miles but the bike is comfortable and fast in my opinion. THANKS John.
July 7, 2026
Reply from The Colorado Cyclist
Hi John,
We are so happy to see this! Hope that you enjoy your new gear. Ride safe always!
- Colorado Cyclist Customer Support
Don’t believe the website or shipping dates!
Purchased a high end brake set that was listed as in stock ready to ship. Needed item for a weekend race, after two business days they stated item still had not shipped, after a third day they stated they were doing an IT update and everything was behind. They did give me a refund, but they are deceptive with items labeled in stock. If it seems like a good deal, don’t believe the website. They don’t have a phone line either. Spend an extra dollar and go with a reputable company. Colorado Cyclist was bought out and is just a drop ship company now. They don’t actually have a brick and mortar store. Search the internet and you’ll find other related issues like mine.
To be fair with this review they do answer emails once a day, but it frustrating not being able to talk with a human.
July 10, 2026
Unprompted review
Reply from The Colorado Cyclist
Hi,
Thank you for taking the time to share your experience.
We understand how disappointing this was, especially when you were counting on receiving your order before your race.
At the time of your order, we were completing a system upgrade that unfortunately affected our normal processing times. While the item was available, the delay meant we weren't able to ship it within our usual timeframe.
We understand how frustrating that was, and we're glad we were able to issue your refund once we knew we couldn't meet your deadline.
We appreciate your feedback, as it helps us continue improving both our processes and the experience we provide to our customers.
– Customer Support Team
I ordered the wrong sized item and they…
I ordered the wrong sized item and they made the return simple. I did reorder the correct size from them.... and after all that, I might just keep the first one for a different project.
July 7, 2026
Reply from The Colorado Cyclist
Hi James,
Thank you for sharing your experience, and we are happy to hear that everything was sorted out. Till your next order :)
- Colorado Cyclist Customer Support
Good deals
I found an outstanding pair of mountain bike shoes for my budget. The separate and longer shipping was odd, but it got here. Searching your inventory of shoes and everything else was fun.
June 26, 2026
Reply from The Colorado Cyclist
Hi Doug,
Yey!! So glad you found what you're looking for. Thank you for trusting us!
- Colorado Cyclist Customer Support
Reply from The Colorado Cyclist
Hi Ara,
Thank you for your review! We're glad you had a great experience overall. We appreciate your feedback on the lock and hope to see you again soon.
– Colorado Cyclist Customer Support Team
I ordered one small thing
I ordered one small thing, a cover for my ebike connector. It came as expected, I was glad to find it online
July 7, 2026
Reply from The Colorado Cyclist
Hi Joseph,
Thank you for your review! Happy cycling! :)
- Colorado Cyclist Customer Support
SLOW PROCESSING
They post shipping times as 1-3 days but fail to mention they'll sit on your order for days before processing it. Probably fine if you don't the need the item right away, but not if you need it in a timely manner. Also even though they have yet to ship my item they claim there is no way to cancel the order. You haven't it pulled it to ship yet you should be able to cancel it. Shipping price is a scam based on this.
July 14, 2026
Unprompted review
Reply from The Colorado Cyclist
Hi Jamie,
Thank you for sharing your experience. We understand how frustrating the delay and lack of timely updates must have been.
During that time, we were working through an unexpected system upgrade that impacted our normal order processing.
While this wasn't the experience we aim to provide, we appreciate your patience and your feedback, as it helps us continue improving our service.
– Customer Support Team
Fast and efficient
Fast and efficient, cheaper than competition, product arrived as advertised.
July 7, 2026
Reply from The Colorado Cyclist
Hi Aaron,
Thank you for taking the time to leave us a review and for choosing us :)
- Colorado Cyclist Customer Support
Reply from The Colorado Cyclist
Hi Devin,
Appreciate your review! Looking forward to your next purchase.
- Customer Support Team
Over all pleased
Over all pleased, however the pedals I received are different than those in the pic, normally I would have returned them but I destroyed the packaging. I also emailed a question about the rear axel and have yet to receive a response. I have ridden the bike and I love it.
July 7, 2026
Reply from The Colorado Cyclist
Hi David,
Thank you for your review and for your feedback. We're glad to hear you're enjoying your new bike!
We're sorry to hear the pedals didn't match what you expected. We appreciate you bringing this to our attention, and we'll continue working to improve both our product information and communication.
Thank you for choosing Colorado Cyclist, and we hope you enjoy many great rides ahead!
– Customer Support Team
Ordered set of bike tires
Ordered set of bike tires. They advertised shipping next day. 5 days later, no info, shipping information or updates.
SCAM ALERT!!!
July 9, 2026
Unprompted review
Reply from The Colorado Cyclist
Hi Paul,
Thank you for your feedback. We're sorry your order wasn't shipped within the timeframe you expected.
At the time of your order, we were experiencing unexpected processing delays due to a system upgrade, which affected our normal shipping schedule.
We understand how frustrating that was, especially when our website indicated next-day shipping.
We appreciate your patience and your feedback as we continue improving our service.
– Customer Support Team
You sent me two warped tires which I…
You sent me two warped tires which I didn't look close enough until after I pulled off of the attached company stickers. I had to use them because I pulled off the company stickers and destroyed them. The tires could not go onto the wheels in a balanced way because they are warped.
July 6, 2026
Reply from The Colorado Cyclist
Hi Patrick,
Thank you for taking the time to share your feedback.
We're sorry to hear the tires didn't perform as expected and understand how frustrating that must have been.
We appreciate you bringing this to our attention. Your feedback is valuable, and we'll share it with our team as we continue working to improve the quality of the products and experience we provide.
– Customer Support Team
EXCELLENT communication and understanding with this company
Great product and communication with the company!
July 6, 2026
Reply from The Colorado Cyclist
Hi Bob,
Thank you for your kind words and for trusting us :)
- Customer Support Team
quick and timely response
quick and timely response. accurate tracking data relayed. very supportive
July 13, 2026
Unprompted review
Reply from The Colorado Cyclist
Hi Mike,
Thank you for taking the time to leave us a review! Looking forward to your next purchase :)
- Customer Support Team
Reply from The Colorado Cyclist
Hi Jon,
Thank you for your kind words! Till your next order :)
- Customer Support Team
The tire came quick and was perfectly…
The tire came quick and was perfectly what I needed. Couldn’t be more happy.
June 25, 2026
Reply from The Colorado Cyclist
Hi Christopher,
Yey! We're glad to hear that everything went smoothly. Ride safe!
- Customer Support Team
I have some issues with the delivery…
I have some issues with the delivery but the sales team work to resolve them and I get quickly my item, thank you for that, great service
July 3, 2026
Reply from The Colorado Cyclist
Hi Alonso,
Thank you for giving us a chance to make things right. Happy cycling!
- Customer Support Team
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