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The Colorado Cyclist Reviews 

375
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 297 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, noting that orders consistently arrive promptly, well-packaged, and in pristine condition ready for immediate assembly and riding. People also appreciate the highly competitive pricing and discover fantastic bargains on a wide selection of essential cycling components, gear, and hard-to-find replacement parts. Some reviewers were not happy with occasional shipping delays that significantly slowed down the processing and delivery of their online purchases. A few other people also felt that receiving incorrect sizing specifications or entirely wrong items caused frustrating complications during their transactions.

What people talk about most

Product

Users describe positive interactions with product, highlighting that items are accurately described, arrive... See more

Delivery service

People report positive experiences with delivery service, highlighting fast shipping times and prompt... See more

Price

Reviewers mention positive feedback about price, often highlighting great sales, competitive rates, and costs... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting a mix of satisfaction... See more

Service

Reviewers highlight positive aspects of service and express strong satisfaction with fast shipping and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a Bianchi Arcadex 700C Pro. I felt the price Colorado Cyclist offered was very competitive with similar bicycles. The bike arrived in great condition and on the day estimated. Assembly o... See more

Company replied

Rated 5 out of 5 stars

It's limited, but I found the bike pump tip I should have had a long time ago in your inventory quite easily. Easy online purchase and shipping was quick. Will be looking towards this shop for my next... See more

Company replied

Rated 5 out of 5 stars

Pleasant experience all the way around. The item I ordered (due to colors not showing true on a computer) was actually a purple shade and I needed a light blue. The return process was easy & refund ap... See more

Company replied

Rated 5 out of 5 stars

Exactly what I needed. I have the ortlieb quick rack and two bicycles. Now I can easily swap it between the two. The order got here quick and in great condition. The only suggestion I have is smal... See more

Company replied


Company details

  1. #16 of 51 best companies in Bicycle Store

Written by the company

For Every Rider and Every Ride. Massive inventory meets lightning-fast shipping, backed by a team of expert cyclists. We get you the gear you need and the service you deserve.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

375 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(375)

299 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

sent a wrong item not ordered

sent a wrong item not ordered

July 2, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Jeffrey,

Thank you for your feedback, and we're sorry that you initially received the wrong item.

We're glad we were able to send a replacement and get the correct item on its way. We appreciate your patience throughout the process and hope everything has now been resolved.

– Customer Support Team

Rated 4 out of 5 stars

Has some products i needed which were…

Has some products i needed which were not available locally, not the nest selection of sizes, but found a good ladies fit, prices good, and shipping reasonable and quick (enough).

June 30, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Torino,

Thank you for taking the time to leave us a review and for trusting us.

Ride safe!

- Customer Support Team

Rated 5 out of 5 stars

Colorado Cyclist (Great) USPS (Not)

USPS has some issues they need to resolve both from a process standpoint and leadership standpoint.

July 2, 2026
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Reply from The Colorado Cyclist

Hi Paul,

Thank you for sharing your experience. We'll share this with our partner courier to help us improve.

- Customer Support Team

Rated 5 out of 5 stars

Great price and prompt delivery

Great price for the triathlon shoes I was looking for. Delivery was prompt.

June 25, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Eric,

Thank you for taking the time to leave us a review. Hope you enjoy your new gear!

- Customer Support Team

Rated 5 out of 5 stars

would order from them again

quick delivery and excellent customer service

July 1, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Steve,

Appreciate your review. Thank you for trusting us! :)

- Customer Support Team

Rated 5 out of 5 stars

Appreciated the extra help and quick…

Appreciated the extra help and quick attention when I had an issue with my order. Thanks so much for the good service!

July 1, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Sally,

Yey! Thank you for your kind words. Looking forward to your next order :)

- Customer Support Team

Rated 5 out of 5 stars

On line order

Easy ordering and lots to choose from.

July 1, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Gregory,

Thanks for trusting us! Happy cycling :)

- Customer Support Team

Rated 3 out of 5 stars

Red cages = pink cages?

Look pedals were good. The bottle cages were more pink than red vs. the images online.

July 1, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Bill,

We appreciate you sharing your experience. Your feedback is duly noted.

- Customer Support Team

Rated 5 out of 5 stars

Absolutely incredible service

Absolutely incredible service! My bike arrived quickly, was packaged extremely well, and was easy to finish assembling. Everything worked perfectly except for one component that wasn't functioning properly.

I contacted their customer service team, and they responded immediately. They quickly started the warranty process and shipped a replacement part without any hassle. They have taken care of everything from start to finish.

What impressed me most was receiving a personal phone call from a real person who took the time to explain exactly how they were going to resolve the issue. That level of customer service is rare these days.

If I could give more than five stars, I absolutely would. This is a company that truly stands behind its products and takes care of its customers. They are doing business the right way!

July 8, 2026
Unprompted review
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Nollan,

Thank you for taking the time to leave us a review. This is really beautiful, and we appreciate you sharing your experience.

This will be shared with the entire Colorado Team. We hope that you enjoy your new gear, and we are looking forward to serving you again in the future.

Happy cycling!

- Customer Support Team

Rated 5 out of 5 stars

As always Colorado Cyclist had what I…

As always Colorado Cyclist had what I needed at a competitive price, and sent it to me quickly.

July 1, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Keith,

Thank you for leaving us a review. Hope you enjoy your new gear :)

- Customer Support Team

Rated 1 out of 5 stars

Never buy anything from this company

Never buy anything from this company, there outta business and are selling damaged inventory just to make a buck.Should be illegal and the responsible parties arrested.

July 1, 2026
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Reply from The Colorado Cyclist

Hi Gerald,

We are very disappointed to read your review.

The product we shipped to you was brand new, and our records show it was delivered within 48 hours.

We also cannot find any record of you contacting our customer service team to report that it was damaged or to give us the opportunity to resolve the issue.

We take great pride in the quality of our products and in providing a high standard of after-sales support. However, if your product arrived damaged, we sincerely apologize. Please contact our customer service team, and we will do everything we can to put things right.

- Customer Support Team

Rated 5 out of 5 stars

Seamless transaction from start to…

Seamless transaction from start to finish. Great price, quick delivery, and, accurate description of the upgrade that I purchased.

July 1, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Tom,

Thank you for choosing us as your trusted partner in cycling. Ride safe! :)

- Customer Support Team

Rated 5 out of 5 stars

Brooks leather handlebar tape,

Brooks leather handlebar tape,
Arrived quickly and looks great!

June 23, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Greg,

Appreciate your feedback and thank you for trusting us!

- Customer Support Team

Rated 5 out of 5 stars

Easy ordering and delivery

Easy to order, delivered on time, and product was as advertised. No complaints or issues at all.

June 30, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Steve,

Thank you for your kind words! Looking forward to your next order :)

- Customer Support Team

Rated 1 out of 5 stars

bad communication

bad communication and no answer to emails

June 23, 2026
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Reply from The Colorado Cyclist

Hi Gabriel,

Thank you for leaving us a review and sharing your experience.

As discussed in our emails, both your emails went straight to our spam folder, and we're unable to see them right away.

We're glad we were able to resolve this via email. Your refund has been issued back to the same payment method you used.

Thank you for giving us a chance to make it right. We hope to serve you again in the future.

- Customer Support Team

Rated 5 out of 5 stars

Extremely easy process and I received my bike 3 days earlier.

Extremely easy process and I received my bike 3 days before the ETA. Love my purchase was easy to assemble and the bike has a solid feel and rides really nice. Would definitely purchase from them again and would recommend them to anyone. Thanks

June 29, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi David,

Thank you so much for your kind words! Thank you for choosing us as your trusted partner in cycling.

Ride safe!

- Customer Support Team

Rated 5 out of 5 stars

Excellent Service

Great product availability and excellent pricing. I had a small issue but was corrected quickly. Very happy with the team at Colorado Cyclist.

July 7, 2026
Unprompted review
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Christopher,

Thank you for taking the time to leave us a review, and we're glad that everything was sorted out.

Happy cycling!

- Customer Support Team

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