Communicatie can be better
Communicatie can be better, delivery in 3 working days.
March 27, 2024
Unprompted review
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Company details
Information provided by various external sources
Combitools.nl
Contact info
Netherlands
- www.combitools.nl
2.0
Poor
139 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
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Buying OK, return not.
I returned Makita Koffer 821796-8 (28.95 € + Shipping) but Combitools never returned the money.
Incl. shipping costs 5.95 € + reshipment (> 10 €) lost > 45 €.
February 15, 2023
Unprompted review
Owner helped me out with a spare…
Owner helped me out with a spare battery at no expense. Thanks again !
November 11, 2023
Unprompted review
Very quick delivery
Placed order Thursday. Item ( Makita Slagschroevendraaier DTD172RTJ ) delivered next Tuesday. So delivery in 4 working days.
October 31, 2023
Unprompted review
Stock delivery took more than a month
Placed an order for a screwdriver which should be on stock. After placing the order the delivery time was 3 working days, then 10, and after a month I cancelled the order. The refund came in quick however.
March 18, 2023
Unprompted review
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I ordered some Makita parts claimed by…
I ordered some Makita parts claimed by CombiTools "in stock". Delivery was promised for 19 April, they kept postponing till 10 p.m. (!), but the parcel did not come.
On 20 April Postnl Track & Trace informed me by email that the have not yet received the parcel for delivery from CombiTools. I prepaid. CombiTools does not respond to my email trying to cancel the order.
Update: more than one month has passed. No delivery, no refund. CombiTools.nl :
"you get a refund after you return the goods" ...which they have not delivered! Crooks.
April 20, 2022
Unprompted review
Reply from CombiTools
Hello
The goods have long time be shipped in time.
You forget to mention that it is at a pick-up location and that you do not want to pick it up there! The reason we do not understand but likely you already have the goods and want money back....
We send you several emails but no answer from you're site.
We wish you a fine weekend
With kind regards,
Bert
Combitools
How can I get a refund two times when I…
How can I get a refund two times when I bought through PayPal?!?! if you refunded, I must see in my PayPal account at least the notification of the refund. eight hours ago, you told me on the phone, your colleague did not confirm the refund yet but now you are telling me I want to get a refund two times!! I will wait till tomorrow morning for receiving refund notification on behalf of PayPal otherwise I am going to start proceeding legally. I don't want the free offer, give my money back. till now I have not received any refund notification. You got 50% very bad reviews about your store!!!!!
Updated news(4:12 AM):
The money has been refunded through Paypal review. Thank you very much, Paypal.
December 9, 2021
Unprompted review
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