Comfizz of Kavendor Ltd Reviews 307

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding quality of the products, noting their comfort and effective support, especially for those with ostomies. Many appreciate the thoughtful design that helps them feel secure and confident. The service is frequently described as excellent, with prompt and helpful responses from the company, making it easy for customers to find suitable products and even navigate prescription options. Deliveries are consistently timely, adding to the positive experience. However, some people were dissatisfied with specific product designs, finding certain items like boxers to be ill-fitting or uncomfortable. Issues such as baggy legs, waistbands rolling down, or elastic not being robust enough were mentioned. A few customers also noted that while some products offer light support, they might not be sufficient for more significant needs like hernias, requiring a different type of garment.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Customers praise the outstanding quality of the... See more

Quality

Clients share positive opinions on quality, consistently praising the outstanding quality of the products.... See more

Service

Users describe positive interactions with service. Customers appreciate the efficient, prompt, and friendly... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The quality of the product is outstanding. Not only does it keep my difficult stoma bag in place with enough support that it doesn’t prevent it from working. I wear the pants every day and they give... See more

Rated 5 out of 5 stars

I am 10 days post colostomy surgery. As this was a planned surgery, I was able to to research what I may need post op. I came across Comfiz through an on-line forum where Ostomates shared their li... See more

Company replied

Rated 5 out of 5 stars

These garments are well made and fit perfectly.The waistband is very comfortable to wear even though it is fitting over my stoma.

Rated 5 out of 5 stars

Received my waist band last week, absolutely chuffed to bits with it, I've got a slight hernia with my stoma and it supports me very comfortably


Company details

  1. Medical Supply Store

Written by the company

Comfizz was founded in 1998 by Lorraine and Nozar who have lived experience of Ostomies & bowel surgery through family members. They created support wear solutions to provide comfort, discretion and confidence. With a wide range of styles and levels of support there is a garment to solve most challenges faced when living with a stoma. Don’t feel different… Feel confident in Comfizz We offer Light support wear for everyday stoma support Medium support for active ostomates Firm support for managing a hernia


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

307 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Good Products

The prices are reasonable. The ordering was somewhat straightforward. The order processing time was slow. Meaning the items I'd purchased were no longer available for dispatch. Which was disappointing, but alternatives were sent instead which was helpful.

April 10, 2025
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Rated 5 out of 5 stars

Always good quality items

Always good quality items, selection of colours and sizes, prompt dispatch and delivery, return customer.

March 17, 2025
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Reply from Comfizz of Kavendor Ltd

Thanks for your kind review Katrina we very much appreciated it 🙏

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Rated 5 out of 5 stars

Comfizz helped life get brighter (a lot!)

Comfizz helped life get brighter! Most people would rather not have a colostomy. However I decided after a few years of having one that life would be more fun if I broke the "grey" habit in colostomy belts. So I ordered a raspberry red. Without giving sensational personal details my experience means I would very strongly recommend bringing some colour into your lives! Good luck to all.

March 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Things can always go wrong

I had a bit of trouble to start with, in that I ordered via a prescription. The goods never arrived despite an email from the courier company saying it had been delivered. when I contacted Comfizz, April listened to my tale of woe, and sorted the whole thing out with amazing rapidity, care and kindness. we are all at the mercy of fate, and things can always go wrong (and with so many agencies involved in prescriptions it is impossible to say who got what wrong), but comfzz and April turned to, and put everything right with the absolyte minimum of delay. Well done April.

January 13, 2025
Rated 5 out of 5 stars

Returns / Exchange process is fair

I accidently ordered the wrong size but threw the packaging away, the product was unused with inner packaging and the exchange process was reasonable and fair. I received the correct order on 2nd occasion.

January 13, 2025
Unprompted review
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Reply from Comfizz of Kavendor Ltd

Thanks for your review Jeremy. We will always try to help if we can 😊

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Rated 5 out of 5 stars

Excellent service

I have a small parastomal hernia so came to Comfizz for a support belt.
They have an amazing range of belts and accessories to choose from and I found just what I was looking for.
Once I placed my order my belt was literally with me in a couple of days.
I can’t recommend enough and I will definitely be shopping with them again.

December 17, 2024

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