Comfortly Reviews 2,481

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like sofa covers are beautifully made, fit perfectly, and can transform old furniture to look new. Many consumers highlight the excellent service, mentioning quick responses to questions, helpful assistance with custom orders, and outstanding overall support. The ordering process is frequently described as convenient, with free samples arriving quickly and orders being produced and shipped faster than expected. However, some customers also noted minor issues, such as a desire for more frequent updates on delivery dates. A few people experienced slight discrepancies in color compared to online photos or found covers to be a little tight initially, requiring adjustments. There was also an isolated instance where a customer was dissatisfied with a discount request and perceived a rude response from the company.

What people talk about most

Product

Clients share positive opinions on product quality, fit, and transformative power. Many reviewers praise the... See more

Quality

Reviewers express high satisfaction with the quality of the products. Customers consistently praise the... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and prompt... See more

Order

Customers had positive experiences with order. Many reviewers praise the easy ordering system, quick... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the amazing and... See more

Based on these reviews

Rated 5 out of 5 stars

Comfortly.com is truly an amazing company! Their products are high-quality, beautifully made, and fit perfectly. What I really love is how they can completely transform a sofa and make it look like ne... See more

Rated 5 out of 5 stars

Absolutely amazing product and service. I am delighted with the covers which have made my 16 year old Karlstad sofa, chair and footstool look like new. The free samples came quickly and when the ord... See more

Rated 5 out of 5 stars

LOVED the slipcovers for my Ikea Kivak. I live inCanada and ordering online was convenient. The customer service staff were excellent in sending me samples and answering my questions. Will defin... See more

Company replied

Rated 5 out of 5 stars

The overall experience and communication were really great! The samples arrived quickly, and there was no limit on how many we could choose. After placing the order, it was produced and shipped faster... See more

Company replied


Company details

  1. Furniture Accessories

Written by the company

We sell handmade covers for your IKEA furniture. Comfortly is not only a brand, it is also a goal. A GOAL to bring you COMFORT.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Thank you Comfortly!

Easy ordering system, great customer service and a perfect, beautiful and great quality sofa cover at the end. Thank you Comfortly!

March 3, 2026
Comfortly logo

Reply from Comfortly

Hello,

Thank you for your feedback. We're delighted you're happy with the ordering process, customer service, and the quality of your sofa cover. We really appreciate your kind words!

Regards,
Kristina

Rated 5 out of 5 stars

Easy and transformative

The process was very easy:
Sent off for samples
Chose a fabric
Ordered
Paid
Received (sustainably well-wrapped) covers
Put covers on - which was easier than I anticipated
Bingo. Whole room is transformed!

February 17, 2026
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Reply from Comfortly

Hello,

Thank you for your feedback. We're delighted to hear the process was easy from start to finish and that you're happy with the result. It's great to know your room has been transformed!

Regards,
Kristina

Rated 5 out of 5 stars

Excellent

Really pleased with my new covers for the Karlsted Ikea sofa.
Really well made and excellent quality material.
It was a bit of a gamble ordering from the Internet, but I’m so glad I did, excellent service, five stars well deserved

March 28, 2026
Unprompted review
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Reply from Comfortly

Hello,

Thank you for your feedback. We're delighted you're pleased with your Karlstad IKEA sofa covers and that you’re happy with the quality and service. We really appreciate your recommendation and kind words.

Regards,
Kristina

Rated 5 out of 5 stars

Great company, very impressed

- Amazing quality: we went for the aurora fabric and it’s so comfortable and soft. The measurements were all correct and our sofas look better than they did when we first bought them
- Reasonably priced for custom covers
- Made and delivered within a few weeks

Overall we would definitely recommend this company and use them again in future. Very impressed.

March 28, 2026
Unprompted review
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Reply from Comfortly

Hello,

Thank you for your feedback. We're delighted you’re happy with the Aurora fabric, fit, pricing, and turnaround time. We really appreciate your recommendation and look forward to serving you again in the future.

Regards,
Kristina

Rated 5 out of 5 stars

High Quality Slipcover

We liked that Comfortly offers free swatches. We selected a few and they arrived promptly. We ultimately ordered a slipcover for our sofa and it was at our doorstep before we expected it. The quality is amazing and the fit is perfect. It’s a much better option to re-cover a sofa than to buy a new one and Comfortly made it very easy to do!

February 26, 2026
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Reply from Comfortly

Hello,

Thank you for your feedback. We're pleased you were happy with the swatches, delivery, and the quality and fit of your slipcover.

Regards,
Kristina

Rated 5 out of 5 stars

Good range of fabric samples

Samples arrived in the timescale given with some extras in similar colours.

February 12, 2026
Comfortly logo

Reply from Comfortly

Hello,

Thank you for your feedback. We're pleased the samples arrived on time and that the additional color options were helpful.

Regards,
Kristina

Rated 5 out of 5 stars

Good quality

February 23, 2026
Comfortly logo

Reply from Comfortly

Hello,

Thank you for your feedback. We're glad you’re happy with the quality!

Regards,
Kristina

Rated 5 out of 5 stars

The sofa cover arrived quickly and was…

The sofa cover arrived quickly and was perfect and totally changed our old sofa into something new. Slow to get the samples though. Good communication too.

February 9, 2026
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Reply from Comfortly

Hello,

Thank you for your feedback. We're delighted the cover transformed your sofa and arrived quickly, and we're glad you were happy with our communication.

Regards,
Kristina

Rated 5 out of 5 stars

Amazing

Amazing - has allowed me to buy a dirty old old Lunna chair and get it looking like new. Loads of fabric choices and it fits well. Now if only they sold replacement foams too....

February 20, 2026
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Reply from Comfortly

Hello,
Thank you for your kind feedback! We're delighted to hear the covers helped refresh your chair and that you were happy with the fit and fabric range.

Regards,
Kristina

Rated 5 out of 5 stars

Fantastic range of fabrics

Fantastic range of fabrics, really well-made covers and impressive delivery times for something made to order. A great way to refresh my decor and extend the life of my sofa.

February 20, 2026
Comfortly logo

Reply from Comfortly

Hello,
Thanks for the great feedback! We're so glad you enjoyed the fabrics, quality, and speedy delivery. Happy to hear your sofa got a fresh new look!

Regards,
Kristina

Rated 5 out of 5 stars

Amazing service and covers

Amazing service and covers! They fit like a glove and they were so easy to put on, the quality is high too.
The customer service team was great too. I would definitely recommend this company.

February 20, 2026
Comfortly logo

Reply from Comfortly

Hello,

Thanks for the fantastic feedback! We're so glad you loved the fit, quality, and our service. Really appreciate the recommendation!

Regards,
Kristina

Rated 5 out of 5 stars

Excellent quality!

Really great quality fabric and a brilliant fit onto our IKEA sofas. We chose the Heavy Duty in Cream and already it has stood up to a dog and a toddler and looks perfect still. The only slight improvement would be to make the base piece a little longer to fully cover up the base of the sofa but you'd only know there's a small gap if you were looking for it. Great delivery and updates throughout. Really pleased!

January 26, 2026
Rated 5 out of 5 stars

recently bought chair covers from…

recently bought chair covers from Comfortly and I’m honestly impressed. The quality is excellent – the fabric feels premium and the fit is absolutely perfect. It completely transformed my chairs and made them look like brand new furniture.

The craftsmanship is clearly very high, and everything was made with great attention to detail. Installation was easy and the final result looks amazing in my home.

If you’re thinking about refreshing your furniture instead of replacing it, I highly recommend Comfortly. Beautiful product, great quality, and definitely worth it!

March 2, 2026
Unprompted review
Rated 4 out of 5 stars

Exactly what I hoped it would be

Exactly what I hoped it would be. The cover was a little tight at first, but now looks great and fits fine.

I had avoided ordering from an international source due to worries about US tariffs (now ruled illegal!) I factored my concern into choosing Comfortly because the purchase info indicated there were no extra charges on the recipient's end.

February 9, 2026

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