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Comfybedss Reviews 

2,203
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,079 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and value of the products, noting their sturdy construction, premium materials, and attractive appearance. Many people highlight the exceptional delivery service, with staff described as helpful, polite, and respectful, often assisting with installation. The overall purchasing process is frequently cited as smooth and pleasant, leading to high satisfaction. However, some customers experienced delivery delays or a lack of tracking updates. A few also reported issues with damaged items, incorrect orders, or unexpected restocking fees. Difficulties obtaining fabric samples were also mentioned.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Product

Reviewers mention positive feedback about product quality, with many describing items as excellent,... See more

Quality

Customers consistently note positive experiences with quality, often describing products as excellent, solid,... See more

Staff

Users describe positive interactions with staff, particularly praising the delivery teams for being friendly,... See more

Service

Reviewers highlight positive aspects of service, with many praising the helpfulness and politeness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order the bed base on line. Great choice of colours and drawer options to select from. Delivery was on the specified day and within the allotted time window. The driver called 30 minutes be... See more

Company replied

Rated 5 out of 5 stars

I am very pleased with our bed and headboard. I love the colour which certainly makes a difference in our bedroom. Only one negative comment which doesn't warrant taking away a 'star' is that messag... See more

Company replied

Rated 5 out of 5 stars

You rescheduled the delivery after you had given me a day I could not do. The men went beyond by removing packaging because I am nearly 90. The bed itself is lovely. Good colour. Very well made. Exc... See more

Company replied


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Children's Furniture Store
  5. Furniture Store
  6. Mattress Store

About Comfybedss

Written by the company

Comfybedss logo

Comfybedss is a UK bed, mattress and furniture retailer focused on making better sleep and stylish homes more affordable. From ottoman beds, divan bases and mattresses to kids beds, upholstered bed frames, headboards and home furniture, we offer practical products designed for real homes, real budgets and everyday comfort.

Our mission is to make finding the right bed simple. Whether you need clever storage, a supportive mattress, a safe kids bed, a statement upholstered bed frame or furniture to complete your space, our range brings together comfort, practicality and modern design.

With a growing collection of bedroom furniture, flexible payment options and a focus on value, Comfybedss helps customers create a home that feels comfortable, organised and beautifully put together.

Shop All Beds

Upholstered Bed Frames

Shop Kids Beds

Shop Ottoman Beds

Shop Divan Bed Bases

Shop Mattresses

Shop Headboards

Shop Furniture

Shop Our Sale

Our Promise to You

Written by the company

We're Committed to Our Customers
At Comfybedss, our customers are at the heart of everything we do. We promise to deliver quality products, reliable service, and a seamless shopping experience every time. Your trust means everything to us, which is why we’re committed to being transparent, responsive, and going above and beyond to ensure your satisfaction. Thank you for choosing us, we’re here to make your experience the best it can be.

Free Fabric Samples

Order up-to 8 Free Fabrics

Free Fabric Samples from Comfybedss

Not sure which fabric or colour is right for your bedroom? Order up to 8 free fabric samples from Comfybedss and see the quality before placing your order.

Order Free Fabric Samples


Contact info

FLASH SALE ⚡️

15% Off Site-wide With Code: EXTRA15

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(2,203)

1,053 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great bed but delivery longer than stated

Very happy with the bed. Good quality. Easy to build.

I was disappointed with the lead time for delivery. The website suggests delivery will be in 8 days, but in fact it was 3 weeks. There was also a lack of communication regarding delivery.

June 18, 2026
Unprompted review
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Reply from Comfybedss

Thank you for your review.

We’re really pleased to hear you’re happy with the bed, the quality and that it was easy to build.

We’re sorry the delivery took longer than expected and that the communication wasn’t as clear as it should have been. We understand how frustrating this can be and will pass your feedback on to help improve this moving forward.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Delivery guys were fast

Maruf and Zee were very quick to get our order in place, all good.

June 19, 2026
Unprompted review
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Reply from Comfybedss

Thank you for your lovely review.

We’re glad to hear Maruf and Zee were quick and got your order in place smoothly.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Maruf and Zee did an excellent job

Maruf and Zee did an excellent job. They were on time with a call when they were half an hour away. Bed moved and loaded in no time!

June 19, 2026
Unprompted review
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Reply from Comfybedss

Thank you for your lovely review.

We’re glad to hear Maruf and Zee did an excellent job, kept you updated before arrival and completed the delivery quickly. We really appreciate your feedback.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Maruf and Zee were brilliant

Maruf and Zee were brilliant. Thank you for making the delivery nice and easy. Super kind and friendly. 👍

June 18, 2026
Unprompted review
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Reply from Comfybedss

Thank you for your lovely review.

We’re glad to hear Maruf and Zee made your delivery nice and easy. It’s great to know they were kind, friendly and helpful.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Very happy with purchase

Very happy with purchase. Easy to order. Good communication and very pleasant and punctual delivery guys.

June 17, 2026
Unprompted review
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Reply from Comfybedss

Thank you for your lovely review.

We’re pleased to hear you’re happy with your purchase and found the ordering process easy. It’s also great to know the communication was good and the delivery team were pleasant and punctual.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Nice comfy bed and very good…

Nice comfy bed and very good delivery.We’ve been kept updated about the delivery from the very beginning and really is a hassle free experience.

June 17, 2026
Unprompted review
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Reply from Comfybedss

Thank you for your lovely review.

We’re pleased to hear you’re happy with your comfy bed and that the delivery was smooth. It’s great to know you were kept updated throughout and had a hassle-free experience.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Comfortable and lots of storage

Comfortable and lots of storage

June 16, 2026
Unprompted review
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Reply from Comfybedss

Thank you for your review.

We’re glad to hear you’re finding it comfortable and making good use of the storage space.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Maruf & Zee we very polite and…

Maruf & Zee we very polite and considerate when carrying in the order.

Helped carry the bits upstairs for me which was a massive help .

Thank you

June 18, 2026
Unprompted review
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Reply from Comfybedss

Thank you for your lovely review.

We’re glad to hear Maruf and Zee were polite, considerate and helpful when bringing your order upstairs. We really appreciate your feedback.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

maruf and Zee really great customer…

maruf and Zee really great customer service, quick delivery and amazing people

June 18, 2026
Unprompted review
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Reply from Comfybedss

Thank you for your lovely review.

We’re glad to hear Maruf and Zee provided great customer service and that your delivery was quick. We really appreciate your kind feedback.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Maruf and zer did a perfect delivery…

Maruf and zer did a perfect delivery service, my order was neatly delivered,bed well set up and i recommend them 100percent

June 17, 2026
Unprompted review
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Reply from Comfybedss

Thank you for your lovely review.

We’re glad to hear Maruf and Zee provided a perfect delivery service, set up your bed well and made the whole experience smooth. We really appreciate your recommendation.

Regards
Comfybedss Customer Support

Rated 4 out of 5 stars

Beds fine but damaged during delivery.

Beds fine but damaged during delivery.

June 13, 2026
Unprompted review
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Reply from Comfybedss

Thank you for your review.

We’re glad to hear the bed itself is fine, but we’re sorry it arrived damaged during delivery. Please contact our customer support team with your order details and photos so we can look into this and help get it resolved.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Excellent customer service

We had very good customer service from the outset which is a rare thing these days. We live in the Highlands and often have problems with deliveries but we were able to arrange this at no extra cost. We were given a discount and were able to discuss a divan base that split into four and zip and link mattresses. When the items were delivered we were very pleased with them. Thank you!

May 11, 2026
Unprompted review
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Reply from Comfybedss

Thank you for your lovely review.

We’re really pleased to hear you had good customer service from the start and that we could help arrange delivery to the Highlands at no extra cost. It’s great to know you’re happy with your split divan base and zip and link mattresses.

Regards
Comfybedss Customer Support

Rated 3 out of 5 stars

Poor delivery driver was on his own so…

Poor delivery driver was on his own so my husband had to help which is not acceptable .

June 14, 2026
Unprompted review
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Reply from Comfybedss

Thank you for your review.

We’re sorry to hear the driver arrived on his own and that your husband had to help. This isn’t the service we expect, and we understand why this was frustrating.

We’ll raise this with our delivery partner to help ensure this does not happen again.

Regards
Comfybedss Customer Support

Rated 1 out of 5 stars

Dont order if you want your items in…

Dont order if you want your items in any reasonable timeframe, it’s been 18 days so far and still counting for a standard divan bed frame. Wish I had ordered it somewhere.

Edit:
The reply isn't correct, they haven’t contacted me and haven't rearranged delivery. Im not in the country on the 23rd june. I tried calling the delivery partner and it goes to voicemail. To be honest even if they were delivering it then - that’s 8 days after they said they’d deliver today, that is shocking service.

June 15, 2026
Unprompted review
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Reply from Comfybedss

Hi Jordan,

We’re sorry to hear you feel this way and understand the frustration caused by the wait. We appreciate that delays can be inconvenient, especially when you’re waiting for a bed frame to arrive.

I can see our delivery partner has now been in contact with you and delivery has been scheduled for 23rd June, which you have confirmed.

We’ll continue to monitor this to help ensure everything goes smoothly on delivery. Thank you for your patience.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Very good choice of beds

Very good choice of bed bases/mattresses/headboards in a variety of fabrics and colours at a very reasonable price. Our ottoman bed base seems very sturdy and the mattress is comfortable.
The delivery company couriers were very polite and friendly.

June 11, 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thank you for your lovely review.

We’re really pleased to hear you were happy with the choice of bed bases, mattresses, headboards, fabrics and colours. It’s great to know your ottoman base feels sturdy, the mattress is comfortable and the delivery team were polite and friendly.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Thank you for your superb ottoman.

I am very pleased with this ottoman that I received from Comfybedss, it is of excellent quality and superbly made. I expected it to be very good but it far exceeds my expectations.
Absolutely top notch plus the delivery was very prompt and the delivery man was polite helpful and courteous. Thank you greatly Comfybedss for an excellent product. Well chuffed 👍.

June 2, 2026
Unprompted review
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Reply from Comfybedss

Thank you for your lovely review.

We’re really pleased to hear your ottoman exceeded your expectations and that you’re happy with the quality and finish. It’s also great to know delivery was prompt and our driver was polite, helpful and courteous.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

I am very pleased with my new beds

I am very pleased with my new beds. They are very comfortable and have loads of storage space in the ottomans. They were delivered carefully and my old bed was taken for recycling.

June 10, 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thank you for your lovely review.

We’re really pleased to hear you’re happy with your new beds, the ottoman storage and the comfort. It’s also great to know the delivery was handled carefully and your old bed was taken for recycling.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Excellent service, curteous staff

well made , good delivery searvice very happy with the products, i would recommend anybody with a large project to furnish your beds from comfybedss excellent from start to finish !

March 13, 2026
Comfybedss logo

Reply from Comfybedss

Thank you for your lovely review.

We’re really pleased to hear you’re happy with the quality, delivery service and products. It’s great to know everything went smoothly from start to finish.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Good comms

Good comms, good delivery, good product

June 9, 2026
Unprompted review
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Reply from Comfybedss

Thank you for your review.

We’re pleased to hear you were happy with the communication, delivery and product.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Marouf and Aki were amazing people

Marouf and Aki were amazing people. So helpful and professional

June 10, 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thank you for your lovely review.

We’re glad to hear Marouf and Aki were helpful, professional and made a great impression.

Regards
Comfybedss Customer Support

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