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Comfybedss Reviews 

2,203
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,079 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and value of the products, noting their sturdy construction, premium materials, and attractive appearance. Many people highlight the exceptional delivery service, with staff described as helpful, polite, and respectful, often assisting with installation. The overall purchasing process is frequently cited as smooth and pleasant, leading to high satisfaction. However, some customers experienced delivery delays or a lack of tracking updates. A few also reported issues with damaged items, incorrect orders, or unexpected restocking fees. Difficulties obtaining fabric samples were also mentioned.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Product

Reviewers mention positive feedback about product quality, with many describing items as excellent,... See more

Quality

Customers consistently note positive experiences with quality, often describing products as excellent, solid,... See more

Staff

Users describe positive interactions with staff, particularly praising the delivery teams for being friendly,... See more

Service

Reviewers highlight positive aspects of service, with many praising the helpfulness and politeness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order the bed base on line. Great choice of colours and drawer options to select from. Delivery was on the specified day and within the allotted time window. The driver called 30 minutes be... See more

Company replied

Rated 5 out of 5 stars

I am very pleased with our bed and headboard. I love the colour which certainly makes a difference in our bedroom. Only one negative comment which doesn't warrant taking away a 'star' is that messag... See more

Company replied

Rated 5 out of 5 stars

You rescheduled the delivery after you had given me a day I could not do. The men went beyond by removing packaging because I am nearly 90. The bed itself is lovely. Good colour. Very well made. Exc... See more

Company replied


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Children's Furniture Store
  5. Furniture Store
  6. Mattress Store

About Comfybedss

Written by the company

Comfybedss logo

Comfybedss is a UK bed, mattress and furniture retailer focused on making better sleep and stylish homes more affordable. From ottoman beds, divan bases and mattresses to kids beds, upholstered bed frames, headboards and home furniture, we offer practical products designed for real homes, real budgets and everyday comfort.

Our mission is to make finding the right bed simple. Whether you need clever storage, a supportive mattress, a safe kids bed, a statement upholstered bed frame or furniture to complete your space, our range brings together comfort, practicality and modern design.

With a growing collection of bedroom furniture, flexible payment options and a focus on value, Comfybedss helps customers create a home that feels comfortable, organised and beautifully put together.

Shop All Beds

Upholstered Bed Frames

Shop Kids Beds

Shop Ottoman Beds

Shop Divan Bed Bases

Shop Mattresses

Shop Headboards

Shop Furniture

Shop Our Sale

Our Promise to You

Written by the company

We're Committed to Our Customers
At Comfybedss, our customers are at the heart of everything we do. We promise to deliver quality products, reliable service, and a seamless shopping experience every time. Your trust means everything to us, which is why we’re committed to being transparent, responsive, and going above and beyond to ensure your satisfaction. Thank you for choosing us, we’re here to make your experience the best it can be.

Free Fabric Samples

Order up-to 8 Free Fabrics

Free Fabric Samples from Comfybedss

Not sure which fabric or colour is right for your bedroom? Order up to 8 free fabric samples from Comfybedss and see the quality before placing your order.

Order Free Fabric Samples


Contact info

FLASH SALE ⚡️

15% Off Site-wide With Code: EXTRA15

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(2,203)

1,053 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Good and quick communication, bed is as described and nonissies at all, highly recommend

May 23, 2026
Unprompted review
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Reply from Comfybedss

Thanks for your feedback, we’re really glad everything went smoothly and that the bed was exactly as expected 😊 We really appreciate the recommendation.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Good communication

Good communication

May 21, 2026
Unprompted review
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Reply from Comfybedss

Thanks for your feedback, we’re really glad you were happy with the communication 😊

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Absolutely love our super king bed and…

Absolutely love our super king bed and zip tog matresses.
Everything has been superb. Thank you. Delivery was excellent and communication has been spot on.

May 24, 2026
Unprompted review
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Reply from Comfybedss

Thanks so much for your lovely feedback, we’re really pleased you’re loving your new super king bed and zip and link mattresses 😊

Great to hear everything from communication through to delivery was spot on. Enjoy your new bed.

Regards
Comfybedss Customer Support

Rated 3 out of 5 stars

Guys left bed where required

Delivery Guys left bed where required. I Haven't installed it yet. Realised the fittings are missing , Feet , Clips and Headboard Locator Bolts. Have sent Email to Comfybeds. Instructions are also difficult to understand.

May 11, 2026
Unprompted review
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Reply from Comfybedss

Thanks for your feedback, we’re glad the delivery team placed the bed where needed.

We’re sorry to hear the fittings were missing and that the instructions weren’t clear. We understand how frustrating this is and our team will look into your email to get the missing parts sorted for you.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

On time delivery

Bed arrived on time as promised and the delivery guys took the bed straight to our second floor bedroom

May 23, 2026
Unprompted review
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Reply from Comfybedss

Thanks for your feedback, we’re really glad everything arrived on time and that the delivery team got the bed safely up to your bedroom for you 😊

Regards
Comfybedss Customer Support

Rated 4 out of 5 stars

For the price the bed is fair value for…

For the price the bed is fair value for money. The mattress is described as medium to firm - I’d say it’s definitely medium bordering on soft. It’s a very deep mattress - almost too see because the fitted sheets do t cover it properly and you can’t get ‘deep fit’ fitted sheets for a small double. It’s looks nice and my son likes it so all in all we’re happy.

May 23, 2026
Unprompted review
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Reply from Comfybedss

Thanks for your detailed feedback, we’re really glad you and your son are happy with the bed overall 😊

We appreciate your comments regarding the mattress feel and depth as comfort can be quite personal from customer to customer. It’s great to hear you’re pleased with the look and overall value for money.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

On time,polite,helpful people

May 23, 2026
Unprompted review
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Reply from Comfybedss

Thanks for your feedback, we’re really glad the team were polite and helpful and that everything arrived on time 😊

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Excellent

Plenty of choice of product. Provided with delivery date, received updates re my order. Delivery was on time, delivery guys were polite and professional. The quality of the product is exceptional for the price.

May 11, 2026
Unprompted review
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Reply from Comfybedss

Thank you for your lovely review. We’re so pleased to hear you were happy with the choice of products, delivery updates and overall service. It’s great to know the delivery team were polite and professional, and that you’re happy with the quality and value of your order.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Good experience

Good experience, great team and service

May 18, 2026
Unprompted review
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Reply from Comfybedss

Thank you for your kind review. We’re really pleased to hear you had a good experience and were happy with the service from our team.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Very comfortable

Very comfortable, more substantial than I’ve seen on other beds. And a great nights sleep. First class.

May 18, 2026
Unprompted review
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Reply from Comfybedss

Thanks so much for your feedback, we’re really pleased to hear you’re enjoying the comfort and quality of your new bed 😊

It’s great to know it stood out compared to others you’ve seen and most importantly that you’re getting a great night’s sleep.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

5 star service

From ordering to delivery it has been a 5 ⭐ sevice, great communication, very happy with my ottoman bed, it's given me the storage I've been needing for so long now.
Would use this company again, highly recommend.

May 15, 2026
Unprompted review
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Reply from Comfybedss

Thanks so much for your lovely feedback, we’re really pleased you’re happy with your new ottoman bed and the extra storage it’s given you 😊

It’s great to hear everything from ordering through to delivery went smoothly. We really appreciate the recommendation and would love to welcome you back again in the future.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Happy customer

Great bed, sturdy and fit the measurements of a small child bedroom. Nice delivery service too

May 16, 2026
Unprompted review
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Reply from Comfybedss

Thanks for your feedback, we’re really glad the bed was the perfect fit for the room and that you’re happy with the quality and sturdiness 😊

Great to hear the delivery service went smoothly too.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Easy ordering process online

Easy ordering process online, delivered straight to my sons bedroom and pre built (just headboard and feet to attach). Bed is solid and looks of good quality. Would recommend 👍🏼

May 15, 2026
Unprompted review
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Reply from Comfybedss

Thanks so much for your feedback, we’re really glad the ordering and delivery process was easy for you and that your son is happy with the bed 😊

Great to hear you’re pleased with the quality and sturdiness as well. We really appreciate the recommendation.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

very good quality bed and mattress

Easy ordering process, very good quality bed and mattress!

May 8, 2026
Unprompted review
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Reply from Comfybedss

Thanks for your feedback, we’re really glad you found the ordering process easy and that you’re happy with the quality of your bed and mattress 😊

Regards
Comfybedss Customer Support

Rated 4 out of 5 stars

Good quality bed

A mix up with the delivery date but bed was delivered next day, apart from that so far so good. Bed seems really well built, good quality and the mattress are comfortable

May 8, 2026
Unprompted review
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Reply from Comfybedss

Thanks for your feedback, we’re sorry again about the mix up with the delivery date but we’re glad we could get this resolved quickly for you.

It’s great to hear you’re happy with the build quality and comfort of the bed and mattresses 😊

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Quick and no problems

May 16, 2026
Unprompted review
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Reply from Comfybedss

Thanks for your feedback, we’re really glad everything was quick and hassle free 😊

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Great delivery

Great delivery! Bed looks great and very comfortable mattress!!!

May 16, 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thanks for your feedback, we’re really glad you were happy with the delivery and that you’re loving the look and comfort of your new bed 😊

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Excellent no-fuss service

Excellent service, rang me ahead and delivered on time.

Polite, efficient and tidy.

No fuss, no nonsense just how you want a delivery to be.

May 15, 2026
Unprompted review
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Reply from Comfybedss

Thanks so much for your feedback, we’re really pleased everything went smoothly and that the delivery team looked after you so well 😊

Exactly the kind of service we aim for. Enjoy your new bed.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Perfect delivery

Perfect delivery, time slot given and call prior to arrival. Much appreciated, thanks

May 15, 2026
Unprompted review
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Reply from Comfybedss

Thanks for your feedback, we’re really glad the delivery process went smoothly and that the updates and call ahead were appreciated 😊

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Excellent

it's a great product,quality and workmanship is very good.Overall excellent service

May 15, 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thanks so much for your feedback, we’re really pleased you’re happy with the quality, workmanship and overall service 😊

Regards
Comfybedss Customer Support

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