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Comfybedss Reviews 

2,203
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,079 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and value of the products, noting their sturdy construction, premium materials, and attractive appearance. Many people highlight the exceptional delivery service, with staff described as helpful, polite, and respectful, often assisting with installation. The overall purchasing process is frequently cited as smooth and pleasant, leading to high satisfaction. However, some customers experienced delivery delays or a lack of tracking updates. A few also reported issues with damaged items, incorrect orders, or unexpected restocking fees. Difficulties obtaining fabric samples were also mentioned.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Product

Reviewers mention positive feedback about product quality, with many describing items as excellent,... See more

Quality

Customers consistently note positive experiences with quality, often describing products as excellent, solid,... See more

Staff

Users describe positive interactions with staff, particularly praising the delivery teams for being friendly,... See more

Service

Reviewers highlight positive aspects of service, with many praising the helpfulness and politeness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order the bed base on line. Great choice of colours and drawer options to select from. Delivery was on the specified day and within the allotted time window. The driver called 30 minutes be... See more

Company replied

Rated 5 out of 5 stars

I am very pleased with our bed and headboard. I love the colour which certainly makes a difference in our bedroom. Only one negative comment which doesn't warrant taking away a 'star' is that messag... See more

Company replied

Rated 5 out of 5 stars

You rescheduled the delivery after you had given me a day I could not do. The men went beyond by removing packaging because I am nearly 90. The bed itself is lovely. Good colour. Very well made. Exc... See more

Company replied


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Children's Furniture Store
  5. Furniture Store
  6. Mattress Store

About Comfybedss

Written by the company

Comfybedss logo

Comfybedss is a UK bed, mattress and furniture retailer focused on making better sleep and stylish homes more affordable. From ottoman beds, divan bases and mattresses to kids beds, upholstered bed frames, headboards and home furniture, we offer practical products designed for real homes, real budgets and everyday comfort.

Our mission is to make finding the right bed simple. Whether you need clever storage, a supportive mattress, a safe kids bed, a statement upholstered bed frame or furniture to complete your space, our range brings together comfort, practicality and modern design.

With a growing collection of bedroom furniture, flexible payment options and a focus on value, Comfybedss helps customers create a home that feels comfortable, organised and beautifully put together.

Shop All Beds

Upholstered Bed Frames

Shop Kids Beds

Shop Ottoman Beds

Shop Divan Bed Bases

Shop Mattresses

Shop Headboards

Shop Furniture

Shop Our Sale

Our Promise to You

Written by the company

We're Committed to Our Customers
At Comfybedss, our customers are at the heart of everything we do. We promise to deliver quality products, reliable service, and a seamless shopping experience every time. Your trust means everything to us, which is why we’re committed to being transparent, responsive, and going above and beyond to ensure your satisfaction. Thank you for choosing us, we’re here to make your experience the best it can be.

Free Fabric Samples

Order up-to 8 Free Fabrics

Free Fabric Samples from Comfybedss

Not sure which fabric or colour is right for your bedroom? Order up to 8 free fabric samples from Comfybedss and see the quality before placing your order.

Order Free Fabric Samples


Contact info

FLASH SALE ⚡️

15% Off Site-wide With Code: EXTRA15

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(2,203)

1,050 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Happy with the bed but was sent the…

Happy with the bed but was sent the wrong instructions so putting together was harder than it should've been.

May 14, 2026
Unprompted review
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Reply from Comfybedss

Thanks for your feedback, we’re really glad you’re happy with the bed 😊

We’re sorry the wrong instructions were included and appreciate you bringing this to our attention. We understand this would have made assembly more difficult than it should have been and we’ll feed this back internally to help improve our packing checks.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Ordering and delivery excellent

Ordering and delivery excellent. Good comms apart from the live chat - still waiting for a reply after 6 days

May 15, 2026
Unprompted review
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Reply from Comfybedss

Thanks for your feedback, we’re really glad you were happy with the ordering process, delivery and communication overall 😊

We’re sorry to hear about the delay on live chat responses and appreciate you bringing this to our attention. This is something we’ll review internally to improve the experience going forward.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Late delivery but amazing quality bed

Despite the late delivery from the courier the quality of the bed is impeccable and I’m so pleased with the colour I picked (latte wool). The drawers are also really lovely aswell! I love the metal edge.

May 6, 2026
Unprompted review
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Reply from Comfybedss

Thanks so much for your feedback, we’re really pleased you’re happy with the quality and your fabric choice 😊 Latte Wool is a lovely choice.

We appreciate your patience with the delivery delay and we’re glad the bed, drawers and finishing details made it worthwhile in the end. Enjoy your new bed.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

I ❤️ my new bed!!!

I bought a Premium Reinforced Platform Top Divan Bed Base and Chelsea 1500 Pocket and Memory Mattress. I chose Comfybedss as they offer a service to remove and dispose of the old bed. Website is easy to use, the delivery company were brilliant and I absolutely LOVE my new bed!! Very happy customer.
*The only slight negative was how long it took to arrive, but it was well worth the wait! (Ordered on 22nd April, arrived 8th May).

May 8, 2026
Unprompted review
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Reply from Comfybedss

Thanks so much for your detailed feedback, we’re really pleased you’re loving your new bed and mattress 😊

It’s great to hear the website was easy to use and that the delivery and old bed removal service made things easier for you. We also really appreciate your patience with the lead time and are glad you felt it was worth the wait in the end.

Enjoy your new bed and thank you again for your support.

Regards
Comfybedss Customer Support

Rated 3 out of 5 stars

Overall

Overall, I’m happy with the bed frame. It’s fairly basic, but for the price, it offers good value. The storage space is excellent, and the fabric finish looks nice. Delivery went smoothly, and the item was even carried upstairs to the bedroom, which was appreciated.
The only issue was that the brackets needed to join the two sections together were missing. However, two heavy-duty clips were included, so I used one on the base and one on the lid, which has worked perfectly well.
The instructions could definitely be improved, as they were photocopied and not very clear. Aside from that, I’m pleased with the purchase overall.

May 8, 2026
Unprompted review
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Reply from Comfybedss

Thanks for your detailed feedback, we’re really glad you’re happy with the value, storage space and overall finish of the bed 😊

We also appreciate you highlighting the missing brackets and the instructions. That’s very useful feedback and something we’ll pass on to help improve both our packaging checks and assembly guides going forward.

We’re pleased the delivery went smoothly and that the team could get everything upstairs for you. Enjoy your new bed.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Great delivery 🚚

Great delivery 🚚

May 11, 2026
Unprompted review
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Reply from Comfybedss

Thanks for your feedback, we’re really glad you were happy with the delivery service 😊

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Great job

Great job, called ahead of time, arrived on time, quick and efficient install, bed looks great impressed with the amount of storage you get

May 11, 2026
Unprompted review
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Reply from Comfybedss

Thanks for your great feedback, we’re really glad everything went smoothly from the delivery call through to the installation 😊

Great to hear you’re impressed with the storage space as well. Enjoy your new bed.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Really happy with the divan base

Really happy with the divan base. Delivery took a little longer than expected, but the tracking was clear and the product quality is very good.

March 13, 2026
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Reply from Comfybedss

Thanks for your feedback, we’re really glad you’re happy with the quality of the divan base 😊

We appreciate your patience with the delivery time and we’re pleased the tracking kept you updated throughout. Enjoy your new bed.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

The price the delivery chaps took it…

The price the delivery chaps took it upstairs for me and the quality

May 5, 2026
Unprompted review
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Reply from Comfybedss

Thanks for your feedback, we’re really glad you were happy with the value, quality and the help from the delivery team 😊

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Fab service and product

Fab service and product. I originally messed up my order by choosing the wrong fabric but they changed it without any issues or delays.

May 6, 2026
Unprompted review
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Reply from Comfybedss

Thanks so much for your kind feedback, we’re really glad the team could help get everything sorted for you quickly and without any hassle 😊

Great to hear you’re happy with both the product and the service. Enjoy your new bed.

Regards
Comfybedss Customer Support

Rated 4 out of 5 stars

Bed is fantastic

Bed is fantastic, exactly as described. I think delivery could be done quicker. Other than that it’s spot on.

April 30, 2026
Unprompted review
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Reply from Comfybedss

Thanks for your feedback, we’re really glad you’re happy with the bed and that it matched your expectations 😊

We also appreciate your comments regarding delivery times and will take this on board as we’re always looking to improve. Enjoy your new bed.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

I have recently ordered & received zip…

I have recently ordered & received zip link beds & am very pleased with the whole service. The communication has been excellent from ordering to delivery & the beds themselves are just what I was hoping for.
The only small issue I have is that there is a small mark on one of the headboards which the sellers are addressing . I can thoroughly recommend

May 7, 2026
Unprompted review
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Reply from Comfybedss

Thanks so much for your feedback, we’re really pleased you’re happy with the zip link beds and the service from start to finish 😊

We also appreciate your understanding regarding the small mark on the headboard, and we’re glad our team is helping to get this resolved for you. Thank you again for the recommendation and support.

Regards
Comfybedss Customer Support

Rated 4 out of 5 stars

Prompt delivery and flexible with dates…

Prompt delivery and flexible with dates for delivery. Guys worked efficiently to set up the bed and disposed of waste materials.

May 5, 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thanks for your feedback, we’re really glad the delivery process was smooth and that the team looked after everything for you efficiently. Enjoy your new bed 😊

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Comfybedss are a great friendly…

Comfybedss are a great friendly reliable company. Fast delivery, Excellent care and consideration from delivery drivers.
I am so very very much impressed with my new bed base. It's perfect, amazing, the best bed base I have ever had iny 50 years of life! Storage absolute amazing space, couldn't be happier.
Customer service callback to ask how my purchase is were very kind , friendly, caring and honest. Amazing all round. Thank you Comfy beds, thank you Delivery Service and Thank you to the After Service Call Back Gentleman.

May 7, 2026
Unprompted review
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Reply from Comfybedss

Thanks so much for your amazing feedback, this really means a lot to us 😊

We’re absolutely delighted to hear how happy you are with your new bed base and the storage space. Knowing you feel it’s the best bed base you’ve had is wonderful to hear.

We’ll also make sure your kind comments are passed on to our delivery team and aftercare team as they’ll really appreciate it. Thank you again for your support and enjoy your new bed.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Excellent value for money


Excellent value for money
Great service
Easy to build

May 4, 2026
Unprompted review
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Reply from Comfybedss

Thanks for your feedback, we’re really glad you found everything great value for money and easy to put together. Enjoy your new bed 😊

Regards
Comfybedss Customer Support

Rated 4 out of 5 stars

Good experience

Good experience, accidentally ordered wrong mattresses but they kindly advised me before the transaction went through :)

May 1, 2026
Unprompted review
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Reply from Comfybedss

Thanks for your kind feedback, we’re really glad the team could help before the order was processed and make sure you got the right mattresses 😊

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Excellent company

Excellent company, great communication. Service was second to none. Would definitely recommend 👌

May 2, 2026
Unprompted review
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Reply from Comfybedss

Thanks so much for your kind words, we’re really pleased you were happy with the communication and service throughout. We really appreciate the recommendation 😊

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Product as expected and delivery was good

The Divan is good quality, as described, and the delivery was brilliant. Very helpful delivery team.

May 1, 2026
Unprompted review
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Reply from Comfybedss

Thanks for your feedback, we’re really glad you’re happy with the quality of the divan and that the delivery team looked after you well 😊

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Very happy

Very happy
Very good product

May 4, 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thanks for your feedback, we’re really glad to hear you’re happy 😊

Regards
Comfybedss Customer Support

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