Common Ninja Reviews 164

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had built a website in SquareSpace and was having problems with one of my widgets which was created in CommonNinja. Karem from CommonNinja not only fixed my problem but also advised myself on sorting... See more

Rated 1 out of 5 stars

Absolutely hopeless. Designed a Right Click protect widget embedded the code into Wix platform. It never worked. Repeated making the widget again, embedding the code and testing still didn't work. Co... See more

Company replied

Rated 5 out of 5 stars

This is the first and only tool so far that I can use the AI chat feature to actually help me build, improve, and customize a widget for our website. I'm not a technical person AT ALL, and this thing... See more

Rated 5 out of 5 stars

Common Ninja's breadth of plugins fulfills a variety of use cases and provides tremendous value to no-code web designers. The ease and speed at which content can be created and added to websites are m... See more

Company details

  1. Software Company

Written by the company

A no-code app market for website creators


Contact info

4.2

Great

TrustScore 4 out of 5

164 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Helpful Support

It's typically tough to get quick support from other services with minor problems, but that wasn't the case with Common Ninja, as their team reached out quickly to connect and then continued to solve the problem with ease. Thank you so much!

September 22, 2024
Unprompted review
Rated 5 out of 5 stars

User-friendly widgets & great support

Their widgets are so user-friendly and help make our landing pages more interesting and interactive. Also, the 2 times I've needed to contact support, they've been very quick to resolve my questions -- some of the most efficient and effective tech support I've ever worked with!

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service / 5 Stars!

I had a refund issue and a package upgrading issue. I posted in Common Ninja's community forum, and I got a response very quickly. The head of the company, Daniel and Hadas, the PIC for my issue were quick to response, address my concerns and solve my issue. I highly recommend Common Ninja!

September 1, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Friendly, clear, and concise

I communicated with a specialist named Hadas. Ran into an issue with my widget and he easily and kindly explained how to resolve the issue. Everything was back up and running in no time at all. Thanks Hadas!

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

I had an issue with my Google reviews not updating as new reviews appeared but Hadas sorted the issue very quickly and was fast to respond every step of the way.

August 13, 2024
Unprompted review
Rated 1 out of 5 stars

Blocked no explanation

Was thrilled to find a great solution for posting Threads on my site, then all of sudden I'm blocked! Can't log in. Feed is dead on my site. No notification. Nothing.

August 11, 2024
Unprompted review
Common Ninja logo

Reply from Common Ninja

Hey Glenn, WDYM by that? Our log in system works, have you tried to reach out support? We'll be happy to help.

Advertisement
Rated 5 out of 5 stars

Great Support and Heavy Widgets<3

Had a problem with moving one widget to another account. They fixed it almost in seconds. The support is crazy and super kind!

I love the widgets as they solve so many problems. You'll find all widgets you ever needed to a fair price.

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great!

I've been using Common Ninja's widgets for my website, and I can confidently say they are among the best available. Their widgets are not only innovative but also very easy to embed. Additionally, their support system is excellent, every time I've had a question, their team has been incredibly helpful. I highly recommend their services.

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect

He went through my request for a custom plan and made sure that I had what I needed for my bussiness to grow further. Thanks a lot! Fast response time and supportive.

July 8, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great Support

Emailed support after having an issue with one of the buttons and they were very responsive and helpful. It took a couple of days to resolve but they were communicative throughout the process and very persistent in fixing the problem.

July 3, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Before becoming a paying customer, I was testing their widgets and told their team 1) their widget was setting off virus protection software and 2) the widget was NOT working across all devices. They initially helped and eventually stopped responding to my inquiries. Glad I never signed up with my credit card. I question their integrity and ability to back their products.

June 24, 2024
Unprompted review
Rated 1 out of 5 stars

Company advertises custom plans but…

Company advertises custom plans but will not honor offer tailor made solutions for all size projects. Website makes no mention of custom plans having a minimum. Regular plans include huge jumps in costs when specific numbers of widgets are needed. Customer service is dismissive. Customer service admitted dishonest advertising and refused to do anything about it.

July 2, 2024
Unprompted review
Common Ninja logo

Reply from Common Ninja

Hey Aron, thanks for the feedback. As discussed with our support team, custom plans are currently only available agencies and enterprise level customers. That might change in the future.

Advertisement
Rated 5 out of 5 stars

Very pleased with their support

Very pleased with their support. I had a minor issue with email notifications not being triggered and worked with a support specialist to sort this out. They looked into my problem and solved it pretty quick.

June 17, 2024
Unprompted review
Rated 5 out of 5 stars

Best Option to Enhance Your Website

Best Option to Enhance Your Website! Common Ninja saved the day when building our website and the customer service Daniel, the co-founder and CEO, provided was amazing. Quick replies, easy to understand information, and prompt response to requests. Keep it up team—Common Ninja will be the premier source for easy-to-use, no code required options.

June 9, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look