Community Home Solutions Reviews 96

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, helpfulness, and polite demeanor, noting their efficiency and hard work in completing projects to a very high standard. Many people highlight the excellent communication from both the office and the on-site teams, appreciating how well organized and informed they were throughout the process. Consumers frequently mention the high quality of the service provided, with installations often completed ahead of schedule and with meticulous attention to detail, including thorough clean-up. The overall sentiment reflects a highly satisfactory experience, with many recommending the company for its reliable and top-tier work.

What people talk about most

Service

Customers had positive experiences with service, praising the excellent work ethic, organization, and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Quality

Consumers consistently express satisfaction with the quality of work. Many reviewers highlight the high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently had a major heating improvement to our older stone built property with the work being carried out by Community Home Solutions. The complete system was designed and installed by this com... See more

Company replied

Rated 5 out of 5 stars

The staff were punctual, very polite and considerate, and always explained fully what they were doing and why. The whole team worked exceptionally hard and were both efficient and productive. Our... See more

Rated 5 out of 5 stars

What a fantastic team! What started with an introduction as to how Community Home Solutions could help with bringing our 1928 built house up from a G rating to a B+ led to 3 weeks of intense work to... See more

Rated 5 out of 5 stars

We recently had some work completed by community home solutions Outstanding , from start to finish It has made a huge difference going from cold house to a warm house just in time be... See more


Company details

  1. Energy Equipment and Solutions

Written by the company

Community Home Solutions is a Managing Agent for Grant-Funded Domestic Retrofit Schemes. We utilise private and public sector funding to deliver retrofit solutions into communities across the UK to improve the energy efficiency of homes, reducing cost to householders whilst maintaining a first-class service. Our team are experienced in managing all aspects of domestic retrofit programmes through Lead Generation, Eligibility Verification, PAS2035 compliance, installation and reporting. At Community Home Solutions we put our customers and clients first and pride ourselves on being reliable, honest and committed to delivering quality services.


Contact info

4.8

Excellent

TrustScore 5 out of 5

96 reviews

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Rated 5 out of 5 stars

Very happy with Community Home Solutions

The Community Home Solutions team were very efficient, hard-working and polite. We were very satisfied with their work and would recommend them. They were very easy to contact and happy to answer any questions we had before, during and after the installation.

June 1, 2025
Unprompted review
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Reply from Community Home Solutions

Hello Janet,

Thank you so much for this amazing review. We are very pleased to hear that you found our team efficient, hard-working, polite and that they answered any questions you had! We hope you start seeing the great benefits from your new measures very soon!

All the best,
The CHS Team 😊

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Rated 5 out of 5 stars

I have been pleasantly surprised by the…

I have been pleasantly surprised by the speed and efficiency of this service. The process of having central heating fitted has been thoroughly and well explained from start to Finnish.
The workmen were all polite and friendly and conducted the work to a good standard.
I would recommend this service to anybody based on my own experience.

July 7, 2025
Unprompted review
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Reply from Community Home Solutions

Hello Susan,

Thank you so much for this amazing review and recommendation! We are very pleased to hear that you are happy with the speed and efficiency of your installations!

All the best,
The CHS Team 😊

Rated 5 out of 5 stars

Top class experience

An exemplar of its type. Professional, friendly and efficient project management. The co-ordination of the various teams of trades was carried out flawlessly, everything communicated well in advance, and no issue ignored no matter how small. All trades respectful of the property and all were hard working and diligent. From initial inquiries to final fixes, I cannot praise this company enough. Highly recommended and thank you

July 14, 2025
Unprompted review
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Reply from Community Home Solutions

Hello Neil,

Thank you so much for this amazing review! We are very pleased to hear that you had such a great experience with our team, and that everyone was respectful and sorted out any issues immediately!

All the best,
The CHS Team 😊

Rated 5 out of 5 stars

Fantastic service Community Home Solutions

Where to start, that’s easy the team at Community Home Solutions are so professional from day one to final installation day.
The help to get the gov grant from them was made easily.
The first day of installation to the last the office kept in touch and the team of fitters are great lads.
Nothing was an issue and they looked after my mum while the works went ahead with a laugh along the way.
For a company to go out and help the old is fantastic.
Yes you can’t do a full house install without a mess, but for the fitters, to tidy up per day made it easy to cope with as mum said.
The whole start to finish was fantastic and I would recommend the team without fail.
Thank you for what you have done for my mum.
Thank you on behalf of my mum & myself

July 7, 2025
Unprompted review
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Reply from Community Home Solutions

Hello Martin,

Thank you so much for this amazing review! We are very pleased to hear that you had such a great experience with our team, and we are proud to hear that your mother felt safe and cared for!

All the best,
The CHS Team 😊

Rated 5 out of 5 stars

Thanks CHS

Communication was great from the initial contact from admin team, to the surveyors and installers. Very smooth process and extremely pleased with the results.

Thank you!

June 30, 2025
Unprompted review
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Reply from Community Home Solutions

Hello Jackson,

Thank you so much for this amazing review! We are very pleased to hear that our communication was great and that you are pleased with the whole process. We hope you continue to see the great benefits from your measures very soon!

All the best,
The CHS Team 😊

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Rated 5 out of 5 stars

Great experience

Fantastic company explained everything that was being done. Workmen were polite helpful and cleaned up to a very high standard, would 100% recommend Community Homes.

June 12, 2025
Unprompted review
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Reply from Community Home Solutions

Hello Carol,

Thank you so much for this lovely review & recommendation! We are very pleased to hear that everyone was helpful, polite and explained everything in detail. We hope you see the great benefits from your measures very soon!

All the best,
The CHS Team 😊

Rated 5 out of 5 stars

A job well done

We recently had a major heating improvement to our older stone built property with the work being carried out by Community Home Solutions.
The complete system was designed and installed by this company, internal wall insulation, solar panels, heat pump, battery pack etc.
Most impressively the bulk of the work was carried out within six days by a friendly hard working team.
Top marks for a job well done.

May 19, 2025
Unprompted review
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Reply from Community Home Solutions

Hello John,

Thank you so much for this great review! We are very pleased to hear that everyone was hard-working and professional! We hope you are already seeing the benefits from your measures.

All the best,
The CHS Team 😊

Rated 5 out of 5 stars

We're professional and efficient in…

We're professional and efficient in everything they did. The care Dan gave us was first class.

June 21, 2025
Unprompted review
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Reply from Community Home Solutions

Hello Glenn,

Thank you so much for this great review! We are very pleased to hear that everyone was professional, efficient, and that you are happy with your new measures!

All the best,
The CHS Team 😊

Rated 5 out of 5 stars

Professional from start to finish

This company had excellent communication and timing.
The finish of the work is to a very high standard. Overall friendly and professional. I would highly recommend.

June 5, 2025
Unprompted review
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Reply from Community Home Solutions

Hello Remelo,

Thank you so much for this amazing review! We are very pleased to hear that everyone was friendly, professional and that the work was to a very high standard!

All the best,
The CHS Team 😊

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Rated 5 out of 5 stars

Great job start to finish

That where great from start to finish great work and the work men where very friendly and polite has made a huge difference to are electric thank you community home solutions

April 14, 2025
Unprompted review
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Reply from Community Home Solutions

Hello Matthew,

Thank you so much for this great review! We are very pleased to hear that you are already seeing a huge difference!

All the best,
The CHS Team 😊

Rated 5 out of 5 stars

Excellent service - would recommend

From start to finish the service we received from Community Home Solutions was excellent. Communication throughout, exceeding our expectations in many ways. For example extra top up to insulation which we were not expecting. All the trades people were superb. Respectful, friendly, accommodating. Nothing was too much trouble. A huge thank you to all the team

May 29, 2025
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Reply from Community Home Solutions

Hello Chris,

Thank you so much for this incredible review. We are very pleased to hear how respectful and professional our team were! We hope you are already seeing see the great benefits from your measures!

All the best,
The CHS Team 😊

Rated 5 out of 5 stars

Very Professional!

I can’t recommend them enough, I’ve just had an Eco Grant submitted, approved and work completed in seven weeks, unbelievable. Excellent planning and very professional in every aspect. all the team communicated perfectly and were so polite and helpful, they also use excellent contractors, GES Mechanical and Electrical (Doncaster), and Green and Cosy Homes (Nottingham). all very professional, caring in their work, and honestly wished my employer used them.
Many thanks to everyone!

May 22, 2025
Unprompted review
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Reply from Community Home Solutions

Hello John,

Thank you so much for this great review. We are very pleased to hear how prepared and professional our team were! We hope you see the great benefits from your measures, very soon!

All the best,
The CHS Team 😊

Rated 5 out of 5 stars

Community Home Solutions did my moms…

Community Home Solutions did my moms solar panel with battery back up interior insulation and air pump heat system 5 star company excellent trades nmen nothing was too much trouble informed every step of the way

March 23, 2025
Unprompted review
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Reply from Community Home Solutions

Hello Natalie,

Thank you so much for this lovely review! We're very pleased to hear how happy you and your mother are with your measures and how excellent our team were! We hope you are already seeing the great benefits from your home upgrades!

All the best,
The CHS Team 😊

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Rated 5 out of 5 stars

I fully recommend Community Home…

I fully recommend Community Home Solutions. They executed my boiler, solar panel, loft insulation and mechanical ventilation installation with professionalism, efficiency, courteously and with excellent programming skills. Each of the teams that attended, are friendly and respectful to my home environment. A date was set on all four occasions and not once did they let us down. All installations were executed in 1 or 2 day operations. A WhatsApp group was set up for information and contact, dates were set for agreed attendance, communication was excellent and the speed at which the lead times, to execution of work was breath taking. I am now producing savings from my solar panels, condenser boiler and airflow in my house has improved immensely. I have no longer got tanks or piping in my loft and gained a cupboard from where the cylinder use to be and a modern energy efficient heating system. I have to thank Joel and his colleagues at Community Home Solutions for their hard work and planning in the execution and planning of all works. To add to it, for assurance, the work is viewed and accessed before hand and independently inspected and photographed through every installation. Followed up by accreditation, certificates, warranty and user instructions. All with a energy efficiency grant.
I can’t believe what I now have, all with the support of South Staffordshire County Council, Community Home Solutions and a Energy Efficiency Grant.

April 28, 2025
Unprompted review
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Reply from Community Home Solutions

Hello John,

Thank you so much for taking the time to leave this incredible review! We're very pleased to hear how happy you are with your measures and how amazing our team were. We hope you are already seeing the benefits from your measures!

All the best,
The CHS Team 😊

Rated 5 out of 5 stars

Just had boiler fitted by community…

Just had boiler fitted by community home solutions. The staff were excellent. Very polite and helpful. All communication with this company has been very clear and everything was delt with very swiftly. Would definitely recommend and would use again.

April 14, 2025
Unprompted review
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Reply from Community Home Solutions

Hello Chris,

Thank you so much for this great review! We are pleased to hear that you found everyone helpful and professional. We hope you are already seeing the benefits of your installs!

All the best,
The CHS Team 😊

Rated 5 out of 5 stars

From the application to end of works process to the end…

From the application process to the end of works. Solar panels, wall insulation, plastering, and heat pump. Everything went smoothly and to time scale. Work was completed to a very high standard. To all the lads that worked on the project a big thank you. And to all from the office communication was fantastic 😊 when the lads left house was always cleaned where possible.
Fantastic job done ✅

April 23, 2025
Unprompted review
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Reply from Community Home Solutions

Hello Jill,

Thank you so much for the lovely review! We are pleased to hear that you found the process fast, high standard and that everyone you met were professional! We hope you see the benefits within your home, very soon!

All the best,
The CHS Team 😊

Rated 5 out of 5 stars

Very professional service would…

Very professional service would recommend them to any one left the house clean and tidy

April 24, 2025
Unprompted review
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Reply from Community Home Solutions

Hello Alan,

Thank you so much for this review! We are thrilled to hear that everyone you met was professional and everything was left clean and tidy!

All the best,
The CHS Team 😊🏠

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Rated 5 out of 5 stars

Community Home Solutions provided a stress free experience for me

Community Home Solutions managed a complete retrofit of a full heating system with air source heat pump, solar panels and battery, cavity wall insulation and ventilation. Not stressful at all, the team of installers arrived like a swot team and it was all done in 4 days. One or two snagging issues not unexpectedly given the amount of work were dealt with efficiently. A great team effort by CHS and their installers.

March 24, 2025
Unprompted review
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Reply from Community Home Solutions

Hello Susanne,

Thank you so much for this great review! We are very pleased to hear that everyone you met was efficient & professional. It's great to hear that the process went smoothly, with no stress. We hope you see some great improvements to your home and bills!

All the best,
The CHS Team 😊🏠

Rated 5 out of 5 stars

We are totally satisfied with how our…

We are totally satisfied with how our installation has been handled. Community Home Solutions have a dedicated and professional team of hard working guys who get the work done to a very high standard and on time. Work men can be messy but are home furniture and carpets were completely covered while work was in progress and everywhere was left clean and tidy when the job was finished. We had no issues and the installation was up and running without fault. Every aspect of the system was fully explained and demonstrated after final installation checks had been carried out and passed. Well done all.🙂👍👍

May 8, 2025
Unprompted review
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Reply from Community Home Solutions

Hello Mervyn,

Thank you so much for this incredible review! We are extremely pleased to hear that everyone you met was considerate & professional. It's great to hear that everyone took care and kept everything clean. If you ever need anything, let us know!

All the best,
The CHS Team 😊🏠

Rated 5 out of 5 stars

Insulation works

CHS have just finished insulating our whole house. I can honestly say it has been an absolute pleasure to have them here! From the first phone call to them leaving last night, I've never dealt with a nicer bunch of people! The office staff have kept us fully informed throughout and the whole installation team were professional, courteous, hardworking, thorough, polite, thoughtful, very funny, very skilled and knowledgeable, clean and tidy....I just cannot praise them enough!! I have mobility issues and they worked around me with such care and consideration. The standard of work is beyond excellent and they have gone above and beyond for us, we're so impressed. A HUGE shout out to Chris, Joel, Dan, Will, Ethan, Eric, Mark, Billy, Tony, Adam, Olivia.....I hope I haven't missed anyone off!
This company are the best by far and you will definitely not be disappointed!

April 7, 2025
Unprompted review
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Reply from Community Home Solutions

Hello Sarah,

Thank you so much for this lovely and very detailed review! We are extremely happy to hear that everyone you mentioned was thoughtful, considerate & professional. We can't wait to hear about the huge difference you will see from your installed measures!

All the best,
The CHS Team 😊🏠

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