Compare Club Reviews 

9,968
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,872 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being polite, efficient, and patient, often taking the time to clearly explain options. Many highlight the exceptional service and user experience, noting how easy and smooth the process was to find better deals and achieve significant savings. Reviewers appreciate the personalized approach and staff knowledge, which helps them make informed decisions. However, some customers noted that promised savings were not always realized. A few people experienced higher bills or more expensive plans than anticipated, indicating that the financial benefits were not always as expected.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting their helpfulness, efficiency, and extensive product... See more

Service

Customers consistently note positive experiences with service, praising the helpfulness, efficiency, and... See more

Customer service

Reviewers mention positive feedback about customer service, with many customers praising the helpfulness and... See more

Price

Users describe positive interactions with price, with many reviewers reporting significant savings on various... See more

User experience

Reviewers highlight positive aspects of user experience, consistently finding the process easy, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jacob was polite, efficient and patient. I've taken a look at comparing energy costs before and found it quite tedious, somewhat confusing and unhelpful. Whilst it took awhile, Jacob did all the work... See more

Rated 5 out of 5 stars

Great Service I received a call from the company last year but I was not ready to listen / switch health insurance provider. This year was different. The person on the phone was clear, professional... See more

Rated 5 out of 5 stars

Vahik was so helpful in finding the best Life Insurance cover at a good price, and was extremely patient with all our questions and quotes. He had excellent knowledge of the products available. I coul... See more

Rated 5 out of 5 stars

They have helped us two years in a row, we changed our power supplier with them last year and again this year, both time we have been given a better offer. We are also changing private health provide... See more


Company details

  1. Financial Consultant
  2. Health Insurance Agency
  3. Life Insurance Agency
  4. Mortgage Broker
  5. Price Comparison Site

About Compare Club

Written by the company


compareclub

Saving money made simple.

We make it quick and easy for Australian households to cut their costs.

  • It's Free - We're free. No hidden fees or agendas.
  • It's Simple - We're quick. Compare and save in just a few minutes.
  • It's Personal - We're experts. We've been saving you money since 2008.

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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

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1-star

Asks customers to review

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4.6

All reviews

(9,968)

2,715 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, no pressure. So much help in finding the right price for me. Not once made to feel like l had to hurry up and make a quick decision

July 31, 2026
Rated 3 out of 5 stars

Your consultant

Your consultant, Miko, was personable and helpful but things are not going well. Miko said I was eligible for a seniors discount but I have been bombarded with emails from ENGIE saying that there is a problem with my Commonwealth card. My attempts to clear matters up have been fruitless. It seems that ENGIE have neither an email or text address that works. I attach the email I have just attempted to send in response to their email but was rewarded with a Mailer-Daemon non-delivery notice. My return txt was also undelivered.

Hi All

I’m trying to sort out what is happening. Miko, from Compare Club, who was my point of contact for this deal, said the discount would swing off my Commonwealth Seniors Health Card and I gave him all the details on this card, its number and expiry date. I was then contacted by you by email to say that the card needed to be updated. I rang your help number and they were unable to enter the card into their system. I told Miko I didn’t have a Pension card. Is this the problem? I do have a Victorian Seniors card.

Best

Graeme

July 27, 2026
Rated 5 out of 5 stars

A legitimate choice…

The person I spoke to after I answered a random call sounded quite legitimate as he detailed quite succinctly the options and issues I was considering about upgrading my health insurance. I selected the option he recommended as it resonated for me and is compatible with my needs.

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with…Mitchell

I had an excellent experience with Mitchell at Compare Club. He took the time to listen to our family's needs and helped us find the best health insurance cover at a great price. His knowledge, professionalism, and genuine passion for helping customers really stood out.
If you're looking to save money and want honest, helpful advice, I highly recommend Mitchell. He made the whole process simple and stress-free. Thank you for your outstanding service!

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great people to talk to

Great people to talk to. Very helpful and knowledgeable. Changed policies and saved $6000 over 4 policies with other insurers.
Definitely worth dealing with
Thank You

July 24, 2026

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