Compare Club Reviews 

9,990
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,872 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being polite, efficient, and patient, often taking the time to clearly explain options. Many highlight the exceptional service and user experience, noting how easy and smooth the process was to find better deals and achieve significant savings. Reviewers appreciate the personalized approach and staff knowledge, which helps them make informed decisions. However, some customers noted that promised savings were not always realized. A few people experienced higher bills or more expensive plans than anticipated, indicating that the financial benefits were not always as expected.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting their helpfulness, efficiency, and extensive product... See more

Service

Customers consistently note positive experiences with service, praising the helpfulness, efficiency, and... See more

Customer service

Reviewers mention positive feedback about customer service, with many customers praising the helpfulness and... See more

Price

Users describe positive interactions with price, with many reviewers reporting significant savings on various... See more

User experience

Reviewers highlight positive aspects of user experience, consistently finding the process easy, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jacob was polite, efficient and patient. I've taken a look at comparing energy costs before and found it quite tedious, somewhat confusing and unhelpful. Whilst it took awhile, Jacob did all the work... See more

Rated 5 out of 5 stars

Great Service I received a call from the company last year but I was not ready to listen / switch health insurance provider. This year was different. The person on the phone was clear, professional... See more

Rated 5 out of 5 stars

Vahik was so helpful in finding the best Life Insurance cover at a good price, and was extremely patient with all our questions and quotes. He had excellent knowledge of the products available. I coul... See more

Rated 5 out of 5 stars

They have helped us two years in a row, we changed our power supplier with them last year and again this year, both time we have been given a better offer. We are also changing private health provide... See more


Company details

  1. Financial Consultant
  2. Health Insurance Agency
  3. Life Insurance Agency
  4. Mortgage Broker
  5. Price Comparison Site

About Compare Club

Written by the company


compareclub

Saving money made simple.

We make it quick and easy for Australian households to cut their costs.

  • It's Free - We're free. No hidden fees or agendas.
  • It's Simple - We're quick. Compare and save in just a few minutes.
  • It's Personal - We're experts. We've been saving you money since 2008.

Compare health insurance

Compare life insurance

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Compare home loans

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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.6

All reviews

(9,990)

2,731 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10 out of 10

What a smooth and friendly experience where everything was done for me to get a better deal and I didn’t have to do a thing to change over 10/10 😊😊😊

July 24, 2026
Rated 5 out of 5 stars

Thank you Ellie Paull

I had an outstanding experience with Ellie Paull from Compare Club. She truly went above and beyond to help me find the right health insurance policy for my very detailed and specific requirements.

My situation wasn't straightforward, and I had a long list of coverage requirements that many people would have simply overlooked. Instead, Ellie took the time to carefully understand exactly what I needed. She didn't just compare policies—she proactively contacted several health insurance providers herself to verify that the cover matched my specific requirements before making any recommendations.

That level of dedication gave me real peace of mind and saved me an enormous amount of time, stress, and uncertainty. It was such a relief knowing that someone was genuinely looking out for my best interests rather than trying to make a quick sale.

Ellie was professional, patient, knowledgeable, and incredibly thorough throughout the entire process. Her communication was excellent, and she made what could have been a very complicated experience simple and easy to understand.

If you're looking for someone who genuinely cares about finding the right health insurance for your individual needs, I cannot recommend Ellie Paull highly enough. Thank you, Ellie, for your exceptional service and for going the extra mile—it made all the difference.

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Would highly recommend this service.

It was easy to contact them and my consultant was very pleasant. He did find me a slightly cheaper policy and did everything to make the change.
I would highly recommend their friendly professionalism.

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful advice

The advisor had a lot of knowledge , which he communicated to me clearly and was also very friendly and nice to speak to.
He made good suggestions and has saved me about $350 a year .

July 24, 2026
Rated 1 out of 5 stars

you ALWAYS ring whilst at work

you ALWAYS ring whilst at work. I/we do not have the information with us, period. unless you are prepared to send email information regarding your, supposed(?) new deals, you won't get an an answer!! I am looking for alternatives. BUT I NEED to read it, NOT get some waffle during a busy time during work, GET IT RIGHT!!

May 11, 2026
Unprompted review

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