Compare Club Reviews 

10,012
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 2,883 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being helpful, patient, and knowledgeable, making the process easy and pleasant. Many people highlight the excellent customer service, noting that representatives are professional, understanding, and provide clear explanations without pressure. Reviewers often find that the service helps them achieve significant savings and better deals on various plans, leading to a positive user experience. However, some customers also noted that the prices quoted were sometimes higher than expected or that the plans they were switched to ended up being more expensive than their previous ones.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, professionalism, and... See more

Service

Customers consistently note positive experiences with service, praising the staff for being helpful,... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the professionalism,... See more

Price

People report positive experiences with price, with many customers finding substantial savings on various... See more

User experience

Users describe positive interactions with user experience, finding the process easy, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Enrico was really helpful in his explanation of how there company works , I am paying more but hopefully will get more back in return. The next day Chris from Compare Club rang to see if I was happy.... See more

Rated 5 out of 5 stars

Great Service I received a call from the company last year but I was not ready to listen / switch health insurance provider. This year was different. The person on the phone was clear, professional... See more

Rated 5 out of 5 stars

Jerry did a great job listening to all the features that I wanted in an electricity plan and even found me a cheaper gas plan! It was convenient to be able to switch electricity and gas providers in o... See more

Rated 5 out of 5 stars

Customer experience with Jerry was great. He was very patient while I was trying to find all the relevant information on my gas and electricity bills. I signed up with new providers resulting in subst... See more


Company details

  1. Financial Consultant
  2. Health Insurance Agency
  3. Life Insurance Agency
  4. Mortgage Broker
  5. Price Comparison Site

About Compare Club

Written by the company


compareclub

Saving money made simple.

We make it quick and easy for Australian households to cut their costs.

  • It's Free - We're free. No hidden fees or agendas.
  • It's Simple - We're quick. Compare and save in just a few minutes.
  • It's Personal - We're experts. We've been saving you money since 2008.

Compare health insurance

Compare life insurance

Compare OVHC

Compare car insurance

Compare energy providers

Compare home loans

Enquire about a reverse mortgage

Compare personal loans

Compare car loans

Compare credit cards


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(10,012)

2,763 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

you ALWAYS ring whilst at work

you ALWAYS ring whilst at work. I/we do not have the information with us, period. unless you are prepared to send email information regarding your, supposed(?) new deals, you won't get an an answer!! I am looking for alternatives. BUT I NEED to read it, NOT get some waffle during a busy time during work, GET IT RIGHT!!

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

I found this organisation on Facebook

I found this organisation on Facebook. The process was made easier by the person speaking clear english and ..without an accent. This is very important to me as i have a hearing problem. She was happy to repeat questions and was very patient.

July 15, 2026
Rated 2 out of 5 stars

When I change over to new…

When I change over to new insurance.They didn’t carry the waiver period now got $11,000 bill should been about $4,000 . Iam still paying for it . Better stay in one . This advice not always correct. Iam thinking about leaving all insurance. Not happy 😃

July 19, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look