Compare HGV brokers have bent over backwards for us, and helped us to spread the cost when we have certain commitments to adhere to. Helpful, friendly and accommodating! We most definitely recommend!... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
It’s my first experience with the insurers and I couldn’t fault them, got my wagon insured, load insurance and public liability all in one quote , it made it very easy with a great experience especi... See more
Company replied
Excellent service and provided me with much better prices than my current insurer could do. Went through all my requirements detail for my truck & work Explained what what steps they would and how th... See more
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Excellent service and competitive prices. It’s really refreshing to deal with an insurer where you can actually speak to the same person each time — makes the whole process much easier and more person... See more
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Company details
Written by the company
Specialist insurance broker to the haulage and transportation sector. Dedicated to delivering you exceptional service, advice and premiums.
Contact info
Suite 6 Pemberton House, TF3 3BD, Telford, United Kingdom
- 01952570039
- info@comparehgvinsurance.co.uk
- comparehgvinsurance.co.uk
4.8
Excellent
251 reviews
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Great communication nice and straight…
Great communication nice and straight forward to deal with.
September 7, 2024
Reply from Compare HGV Insurance
Thank you Andy, very kind of you.
Just very easy to deal with ,they do…
Just very easy to deal with ,they do what they say ,and looking to get best deal for a returning customer, which is hard to find now a days
October 3, 2024
Reply from Compare HGV Insurance
Thank you for your review, it's really appreciated.
Reply from Compare HGV Insurance
Thank you, thats great to hear :-)
Great Company
Such a helpful and professional company and staff. Arron is always a pleasure to deal with.
October 30, 2024
Reply from Compare HGV Insurance
Thank you Joan. Always a pleasure. Arron.
Reply from Compare HGV Insurance
Thank you for your review. Much appreciated.
Reply from Compare HGV Insurance
Thank you sir. Always a pleasure.
Reply from Compare HGV Insurance
Thank you Sarah, and thank you for renewing your policy.
I have used compare HGV for 5 years and…
I have used compare HGV for 5 years and have always found them to be competitive and prompt when dealing with renewals and changes to policies.
October 30, 2024
Reply from Compare HGV Insurance
Thank you Darren, glad to see we're serving you well. Thanks for your continued support.
Used to be a good company to deal with…
Used to be a good company to deal with had nothing but broblems with them this year. will not use them again. never trust them to take payment by card. did renewal on 3 monthly payment and they took full payment
October 4, 2024
Reply from Compare HGV Insurance
Alwyn. Thank for taking time out to write this review.
You and I have spoken a number of times on this matter. We did indeed take the full annual premium by mistake rather than 1/3rd as agreed.
Our QC process picked this up the same day (which was a Friday), the payment didn't leave your bank until the Monday, we refunded you the payment the same day. We also gave an ex-gratia discount on your premium as an apology.
We are still the same people you have dealt with for many years, nothing has changed. We are human, we may sometimes make a mistake, as we did hear. If this happens we act swiftly and fairly and with your best interest at heart.
Regards
Ian Pitt
General Manager
Reply from Compare HGV Insurance
Thanks Alan, very kind of you.
Would recommend to all hgv subs
Jack was super helpful from the start, his knowledge and he helped to secure a far better price for the insurance than our previous supplier which is way better for us.
September 15, 2024
Reply from Compare HGV Insurance
Thank you Dawn, very kind of you to write this review.
Nice staff made it simple for me to get…
Nice staff made it simple for me to get the product
September 1, 2024
Reply from Compare HGV Insurance
Thank you Martin, Really kind of you.
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. They have always found the right solution for me and at a very competitive price.
Definitely recommended
September 12, 2024
Reply from Compare HGV Insurance
Really pleased to hear we were able to help you. Kind regards, Ian.
Good and quick response from beth
Good and quick response from beth, competitive rate.
Definitely recommend
September 30, 2024
Reply from Compare HGV Insurance
Thanks for the review. Really appreciated.
Ian
Reply from Compare HGV Insurance
Thank you Andrew. Review appreciated.
All ok very annoying you charge for…
All ok very annoying you charge for changing a vehicle for a few days when your is broken down ,still be taken into consideration when renewing policy
September 17, 2024
Reply from Compare HGV Insurance
Hi Tony. Thanks for taking time out to write this review. Really appreciated. Frustratingly some insurers will only let you add vehicles as a temporary addition rather than a temporary change. This does incur a charge unfortunately. Please to hear you're otherwise happy with our service.
Kind regards,
Ian Pitt
General Manager
Great team!
September 27, 2024
Reply from Compare HGV Insurance
Thank you sir, very kind of you to to write a review. Really appreciated.
Great company and staff
Great company and staff, excellent experience. Pleaseure to deal with.
July 25, 2024
Reply from Compare HGV Insurance
Thank you for taking time out to write this review. It's really appreciated.
Kind regards
Ian Pitt
General Manager
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