Compare HGV brokers have bent over backwards for us, and helped us to spread the cost when we have certain commitments to adhere to. Helpful, friendly and accommodating! We most definitely recommend!... See more
Company replied
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Review summary
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Reviews shaping this summary
It’s my first experience with the insurers and I couldn’t fault them, got my wagon insured, load insurance and public liability all in one quote , it made it very easy with a great experience especi... See more
Company replied
Excellent service and provided me with much better prices than my current insurer could do. Went through all my requirements detail for my truck & work Explained what what steps they would and how th... See more
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Excellent service and competitive prices. It’s really refreshing to deal with an insurer where you can actually speak to the same person each time — makes the whole process much easier and more person... See more
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Company details
Written by the company
Specialist insurance broker to the haulage and transportation sector. Dedicated to delivering you exceptional service, advice and premiums.
Contact info
Suite 6 Pemberton House, TF3 3BD, Telford, United Kingdom
- 01952570039
- info@comparehgvinsurance.co.uk
- comparehgvinsurance.co.uk
4.8
Excellent
251 reviews
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They need to Not rip people off …
They need to Not rip people off ...deposit never went through as the bank thought it was a scam .so we never used the vehicle but still got charged 500.00 in fees and cancellations
May 5, 2024
Reply from Compare HGV Insurance
Hi James. Thank you for taking time out to write this review. Just for context, cover was provided under your policy, the deposit didn't clear and 1 week later you telephoned our office to cancel. The insurers were on risk for the week, we incurred costs in administering your policy, and further costs when cancelling it. We are always transparent on any charges that you may incur prior to taking out the policy. Sorry it didn't work out for you and I wish you all the success in the future.
They are all staff very Friendly
Hi compare HGV is good and reliable company I am with last 3 years since I have never see any problem face they all staff very friendly and find a good way for clients many thanks
September 24, 2024
Reply from Compare HGV Insurance
Thank you for your kind words, and thank you for your continued support. Ian PItt, General Manager.
We have used this company for at least…
We have used this company for at least 4 years now always excellent customer service. Mike is always so helpful and has been great with us. Can’t rate highly enough.
August 24, 2024
Reply from Compare HGV Insurance
Thank you for the review. Very kind of you. Ian Pitt, General Manager.
excelent service
September 21, 2024
Reply from Compare HGV Insurance
Thank you for the review, glad to hear we're delivering an excellent service. Ian Pitt, General Manager.
I've been with HGV COMPARE for 3 years…
I've been with HGV COMPARE for 3 years now and have to say what an absolute fantastic company they are always at the end of the phone, I started with 1 lorry and now have 9 and like I've said cannot fault them whatsoever they have arranged quarterly zoom meetings with the insurers to go through some issues we was having but honestly fantastic firm and Mike Scott is an absolute legend I can call him or email 24/7 and will always get a response within an hour or so
Highly recommend them
September 24, 2024
Reply from Compare HGV Insurance
Thank you Mick, very kind of you. I've had some involvement with your insurers and Mike behind the scenes and Mikes commitment to you hasn't gone unnoticed. Ian Pitt, General Manager.
Reply from Compare HGV Insurance
Thank you Rhianna.
Quick
Quick, easy and was great to speak to someone who had knowledge of what I was looking for and I could understand what he was saying to me.
June 14, 2024
Reply from Compare HGV Insurance
Thank you Mary. Really kind of you. Jack.
Fantastic team to work with easy-going…
Fantastic team to work with easy-going and always get things done within rapid timing
April 11, 2024
Reply from Compare HGV Insurance
Thank you, really kind of you. Laura
Shockingly bad customer service each…
Shockingly bad customer service each time I have spoken to office. Wouldn't recommend.
April 2, 2024
Reply from Compare HGV Insurance
Helen. I’m looking in to this. I’ve spoken with Andy already and will revert early next week. You’ve been a client of ours for many years and reading this saddens me.
I will get to the root cause and come back to you.
Regards
Ian
General Manager
01952570042
*Update*
15.4.24
Andy - thanks for your time on the phone again today, really appreciated. I will endeavour to update you if we're able to get the insurers to change their underwriting footprint, if we achieve this it will stop this situation reoccurring. Additionally, we spoke about the significant number of calls you had with our office, the fast majority of which were great which was reassuring.
You have my full contact details - going forward, if you do experience any issues please don't hesitate in reaching out directly.
Kind regards,
Ian
Helpful and good Company to do business with.
I found Compare HGV Insurance to be helpful and gave me the best price out there, thank you Compare HGV Insurance.
March 27, 2024
Reply from Compare HGV Insurance
Thanks Martin, really happy we were able to help you. Louis.
Reply from Compare HGV Insurance
Thank you Colin. Laura.
Very happy with our experience good…
Very happy with our experience good service will recommend
February 9, 2024
Reply from Compare HGV Insurance
Thank you Donna. Very kind of you. Laura.
Great support and services!
Great services and very helpful support. I'm working with them since 3 years and I'm very happy with our colaboration.
February 7, 2024
Unprompted review
Reply from Compare HGV Insurance
Thanks Bogdan, always a pleasure. Beth.
Reply from Compare HGV Insurance
Thank you William. My pleasure. Laura.
Excellent
Excellent, professional and friendly service. I would be happy to recommend this seevice
January 12, 2024
Reply from Compare HGV Insurance
Thank you Tomasz, really appreciated. Jack.
My second year insurance with compare…
My second year insurance with compare hgv! They go above and beyond to get you the best cover for the best price. Would highly recommend .
January 2, 2024
Reply from Compare HGV Insurance
Thanks Zach - review really appreciated. Jack.
Reply from Compare HGV Insurance
Thank you for the review. Very much appreciated.
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