CompleteCase Online Divorce Reviews 

637
•
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

They popped up on my county clerk website. I thought they were a part of my county website. My husband had already served me papers so I wanted papers to file back. After I filled out all paperwork, a... See more

Rated 5 out of 5 stars

Not great nor bad its nice to have such affordable legal services at affordable prices. As the cost of having lawyers is very expenses, At the end divorce is the most difficult and very emotional pr... See more

Company replied

Rated 3 out of 5 stars

Although they were very helpful, I was given an incorrect address which led to my money order being returned. Due to financial hardship, I severely needed money and the return money order to provide f... See more

Company replied

Rated 5 out of 5 stars

The process was straight and to the point. For an uncontested divorce it made it easy to begin and complete the forms since we are older with no marital property or mutual children. The cost is reason... See more

Company replied

Company details

  1. Legal Services

Information provided by various external sources

Our vision at CompleteCase.com™, is to allow those filing for uncontested divorces to do so in an accurate, inexpensive and efficient manner. This innovative site is the first of its kind, it enables those considering divorce to prepare their own forms on-line without expensive attorney's fees and without confusing and untidy divorce kits or books. Our site is designed to walk you through the on-line forms system and produce quality, state-specific divorce documents complete with directions on how to file your divorce in accordance with individual state laws. We offer a discreet and inexpensive way to obtain a divorce.


Contact info

4.0

Great

TrustScore 4 out of 5

637 reviews

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4.0

All reviews

(637)

10 reviews in the last 12 months

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Rated 2 out of 5 stars

Hard to communicate with

HArd to communicate with. Several times they say they are waiting on me to do something, when I have already completed that step. It will be a week or more, then I will ask again. They will just automatically do the thing that was to have been done a week or more earlier.

Trouble mailing to my spouse. Even though his address didn't change.

January 11, 2023
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Reply from CompleteCase Online Divorce

Thank you for taking the time to submit this review. We are sorry that your experience was met with delays. We have reached out to you via phone and email today. There was a shipping label error and we are working on correcting this right now. We hope to expedite your future steps to avoid any further delays for you.

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Rated 3 out of 5 stars

I like that I handle my divorse from home.…

I like that I can handle the divorse paperwork from my household.

December 31, 2022
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Reply from CompleteCase Online Divorce

Thank you for taking the time to leave your review. Please reach out to us directly through your account if you have any questions or need assistance. We are here to help!

Rated 5 out of 5 stars

Done

Easy easy easy

December 31, 2022
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Reply from CompleteCase Online Divorce

Thank you for the positive feedback!

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Rated 4 out of 5 stars

Helpful site

Helpful site. Brought my forms to the courthouse and they were surprised that I had a complete file.

May 15, 2022
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Reply from CompleteCase Online Divorce

Thanks for sharing your review with our community. It means a lot to us.

Rated 3 out of 5 stars

Haven't completed yet

December 27, 2022
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Reply from CompleteCase Online Divorce

We will continue to assist you until your case is completed. Please don't hesitate to contact us directly if you have questions. We are ready to help!

Rated 4 out of 5 stars

Quick

Quick and easy

December 27, 2022
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Reply from CompleteCase Online Divorce

We are happy the process went smoothly for you. Thank you for leaving a review!

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Rated 5 out of 5 stars

Easy

Thanks for making this easier than asking for a divorce.

December 23, 2022
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Reply from CompleteCase Online Divorce

We are happy to hear the process was easy for you. We strive to make a difficult situation a little less difficult. Thank you for using our service.

Rated 5 out of 5 stars

I have put this aside for years…

I have put this aside for years thinking it was going to be difficult. It took me about 5 minutes to fill out the information. Can't explain the feeling I got when I finished.

November 14, 2022
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Reply from CompleteCase Online Divorce

We’re grateful that you took the time to leave us a review. Thanks a lot!

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Rated 1 out of 5 stars

I can't get anything to move forward…

I can't get anything to move forward unless I call or email them to look at something, which at that time things then move to the next stage until I have to call or email again to move the case along. Just from the amount of time waiting on someone from your company to do something, this case has drug out at least two months if not more.

Once I say something or ask about why it's taking so long, then it moves to the next stage very quickly until the next time I have to contact them for an update.

September 6, 2022
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Reply from CompleteCase Online Divorce

We are sorry that your experience has not met your expectations. We have been experiencing some heavy volumes lately and are working to address the delays.

Rated 1 out of 5 stars

I have been trying to get my paperwork…

I have been trying to get my paperwork from you guys for months, I run into the same mistake. The forms have the wrong information on it, it does not match what I entered. Your customer service is a joke. They do not know what they're doing. This site is a rip off, I have spent way over $1,000 and still no results. I am getting fed up.

June 6, 2022
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Reply from CompleteCase Online Divorce

We have sent communication to assist you, please look for our email in your inbox or check your spam folder!

Rated 1 out of 5 stars

STAY AWAY

I started to use this service and realized it was not for me immediately and contacted customer service within an hour. They charged me 299.00 and only refunded me 39.99, no paperwork, nothing. Even admitted on the BBB.com that I had not utilized their services so they issued me a refund, no they issued me a very partial refund. Again I add I didn’t use the service at all, i immediately stopped and contacted customer support.

October 26, 2022
Unprompted review
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Reply from CompleteCase Online Divorce

Please provide us with your account email or contact information so that we can help reach a satisfactory resolution.

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Rated 4 out of 5 stars

Very simple!

October 19, 2022
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Reply from CompleteCase Online Divorce

We really appreciate you sharing your review of our service. Thank you!

Rated 4 out of 5 stars

Was not clear enough for a non-lawyer…

Was not clear enough for a non-lawyer understanding but mostly understood.

October 7, 2022
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Reply from CompleteCase Online Divorce

Thank you for the review! We’re here to help with any questions you may have, just reach out to us directly through your account.

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