CompleteCase Online Divorce Reviews 

637
•
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They popped up on my county clerk website. I thought they were a part of my county website. My husband had already served me papers so I wanted papers to file back. After I filled out all paperwork, a... See more

Rated 5 out of 5 stars

Not great nor bad its nice to have such affordable legal services at affordable prices. As the cost of having lawyers is very expenses, At the end divorce is the most difficult and very emotional pr... See more

Company replied

Rated 3 out of 5 stars

Although they were very helpful, I was given an incorrect address which led to my money order being returned. Due to financial hardship, I severely needed money and the return money order to provide f... See more

Company replied

Rated 5 out of 5 stars

The process was straight and to the point. For an uncontested divorce it made it easy to begin and complete the forms since we are older with no marital property or mutual children. The cost is reason... See more

Company replied

Company details

  1. Legal Services

Information provided by various external sources

Our vision at CompleteCase.com™, is to allow those filing for uncontested divorces to do so in an accurate, inexpensive and efficient manner. This innovative site is the first of its kind, it enables those considering divorce to prepare their own forms on-line without expensive attorney's fees and without confusing and untidy divorce kits or books. Our site is designed to walk you through the on-line forms system and produce quality, state-specific divorce documents complete with directions on how to file your divorce in accordance with individual state laws. We offer a discreet and inexpensive way to obtain a divorce.


Contact info

4.0

Great

TrustScore 4 out of 5

637 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(637)

10 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 4 out of 5 stars

I have seen reliable

April 17, 2023
CompleteCase Online Divorce logo

Reply from CompleteCase Online Divorce

We’re grateful that you took the time to leave us a review. Thanks a lot!

Rated 4 out of 5 stars

The on line excess great

The on line excess
and easy paper work and filing also easy payment.

April 12, 2023
CompleteCase Online Divorce logo

Reply from CompleteCase Online Divorce

We really appreciate you sharing your review of our service. Thank you!

Rated 3 out of 5 stars

Worried it isn't worth the money...Will…

Worried it isn't worth the money...Will update my rating when I have papers in hand.

April 6, 2023
CompleteCase Online Divorce logo

Reply from CompleteCase Online Divorce

Hi Amy, thank you for leaving a rating and review for CompleteCase.com
Your satisfaction is important to us, if you have any questions or need assistance, please reach out to us directly through your account. We're ready to help!

Advertisement
Rated 4 out of 5 stars

Very easy and understandable

Very easy and understandable. Especially if you don't want any contact with the other party.

March 29, 2023
CompleteCase Online Divorce logo

Reply from CompleteCase Online Divorce

Thank you very much for sharing your review. We love hearing from our customers.

Rated 3 out of 5 stars

Helpful and hurtful at the same time.

Although they were very helpful, I was given an incorrect address which led to my money order being returned. Due to financial hardship, I severely needed money and the return money order to provide for my children and I have yet been able to save up enough money again to file my divorce. Had the address not been given incorrectly, it would've never been returned and I would have finalized my divorce by now.

April 1, 2022
CompleteCase Online Divorce logo

Reply from CompleteCase Online Divorce

Hello Kristina, thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.

Rated 5 out of 5 stars
CompleteCase Online Divorce logo

Reply from CompleteCase Online Divorce

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.

Advertisement
Rated 1 out of 5 stars

Biggest mistake

I regret buying this model and dealing with this company. Now days company are not liable for crap.

March 3, 2023
CompleteCase Online Divorce logo

Reply from CompleteCase Online Divorce

We really appreciate you sharing your review of our service. Thank you!

Rated 5 out of 5 stars

Fast and simple to use.

February 18, 2023
CompleteCase Online Divorce logo

Reply from CompleteCase Online Divorce

We are happy to hear that you found our services simple and fast. Please let us know if you have any questions. We are here to help!

Advertisement
Rated 5 out of 5 stars

Thing Twice Before BREAKING

Not great nor bad its nice to have such affordable legal services at affordable prices.
As the cost of having lawyers is very expenses,
At the end divorce is the most difficult and very emotional process for both husband and spouse the children is the one who will suffer more although we all loose big amount of pain and sufferings Destroying a family is the most criminal things and sad to see happen but unfortunately this is life we most face in every culture world wide.

January 31, 2023
CompleteCase Online Divorce logo

Reply from CompleteCase Online Divorce

We’re grateful that you took the time to leave us a review. Thanks a lot!

Rated 4 out of 5 stars

We shall see if this does what I expect…

We shall see if this does what I expect for an uncontested divorce filing for Washington State.

January 31, 2023
CompleteCase Online Divorce logo

Reply from CompleteCase Online Divorce

Thank you for the positive feedback! Please reach out to us directly through your account if you need any assistance. We are ready to help!

Advertisement
Rated 1 out of 5 stars

Complete Case: A Nightmare of Inefficiency and Reliability

I highly discourage anyone from using Complete Case. Their service is incredibly slow and unreliable. Despite being told it would take 7-15 business days to receive my paperwork that the courts sent back, it ended up taking them over 30 business days. When I asked for an explanation, I was told it was because they were busy. To make matters worse, they addressed my spouse's paperwork to the wrong person, causing further delays and added expenses for me to ship the documents to the correct person which they have not refunded.

Their email support is ineffective and unhelpful. Any issues I raised were met with generic, copy-pasted responses. I was never able to speak directly with my assigned case worker and when I did manage to speak with a supervisor, they never followed through on their promises to call me back.

I began this process in July 2022 and, due to constant delays on their end, I am still in the process. It has been an absolute nightmare and, on top of everything else, they charge a monthly fee for their painfully slow service. Save yourself the added stress and look elsewhere for assistance.

January 24, 2023
Unprompted review
CompleteCase Online Divorce logo

Reply from CompleteCase Online Divorce

Dear Stephen, we’d like to learn more about what happened. Please contact us through your account, so we can hear about your experience and take the proper next steps so that you can move forward and address any questions that you may have for us.

Rated 5 out of 5 stars

Divorce

I got though this it was easier then I thought it would be thank you

January 20, 2023
CompleteCase Online Divorce logo

Reply from CompleteCase Online Divorce

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.

Rated 5 out of 5 stars

easy to use

easy to use, little worried that this might be a scam

January 16, 2023
CompleteCase Online Divorce logo

Reply from CompleteCase Online Divorce

Thank you for taking the time to leave us your review. Please contact us directly through your account if you have any questions. We are here to help.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look