Concrete Garages Scotland Reviews 

Customer care and service throughout was very good from the point of original enquiry to installation.
The office staff I spoke with were very helpful with every aspect of my enquiry and communication along the way was faultless - I was kept updated with progress regularly.
When it came to installation of the garage the 2 workmen were keen to get started and stopped only for a cuppa ' on the run' so to speak. The job was completed within 4 hours which was remarkable.
The finished job was just what I had expected with no faults or snagging required. One year later, the garage is still shipshape and doing the job I wanted of it.

Thanks to all at Concrete Garages Scotland for a great experience.

Douglas Clark

I read on the internet that we should be taking this lock down time to do the things that we have been putting off for a while. So I’m taking the time now to write this review about Concrete Garages Scotland Ltd that happened last year. I’m just going to give the short version, because the more I think about this escapade, the more my blood boils.

We needed a garage, so we went to Concrete Garages Scotland’s office in East Kilbride to see what was on offer, and basically to make sure that they were a legitimate company. Their office was impressive and they seemed to be in business a long time. To be honest, after the sales pitch, I was all for turning on heel and leaving, but my wife was pressuring me into getting a garage. Unfortunately, Sharon, the sales manager, just put my back up with her really un-customer friendly manner. It wasn’t so much what she said, it was the smirk, smug, pomposity and insincerity with which she said everything that annoyed me.

It seems that Sharon Macken, of Concrete Garages Scotland’s favourite get-out clause for bad reviews is “I’m sorry (the only time she ever apologises) but you don’t seem to be a customer of ours”. Well, I can assure you that I was a customer of CGS, but I never will be again, and nor will I recommend them. I reckon, though, that this company could be a good company, if they got rid of Sharon Macken, and employed a proper team effort, as it just seemed to me that every time that I called the company to find out what was happening, nobody could do anything without her say so. The build was straightforward and I was happy with the garage, but I have never known such a badly organised company, or spoken to such an egotistical narcissistic control freak as Mrs Sharon Macken, ever. A level par with Boris Johnson or Donald Trump.

For a start, the hard standing was a joke. The framing went up, and a truck delivered the aggregate to fill in the frame. There, the hole sat for a further eight months, and a gaping hole in the side of my hedge, which was open to every burglar in Paisley. Four months later, and many phone later, they arrived to fill the remainder with concrete. A further two months later, they arrived with the garage.

All in all, it took FOURTEEN MONTHS from paying a substantial deposit of several thousands of pounds, to completion of the garage. Even then, the garage was still not complete as we had to wait a further three weeks for them to fit the guttering. We called their office on many occasions to find out what was happening. Karen gave us every excuse under the sun from delivery problems, to “problems with other customers’ ground works”. It seemed that it was ok if you were getting a garage, but they haven’t a clue how to cope with any foundation problems. By Mrs Macken’s own admission, they never do site surveys, unless you pay for them. They are not engineers, so they don’t foresee any ground problems until they arise. Even then, it appears, you have to wait months for them to fix it. We paid nearly six thousand pounds up front for a hard standing, and we were sweating that our money could be lost if they went out of business. We felt as if we were pushed to the bottom of the pile every time. It got so bad trying to speak to Sharon, that we started calling her Sharon Pimpernel, because she was “never there” to speak to.

I would not recommend Concrete Garages Scotland.

Garage was just what I wanted . Delayed because of the weather but was worth the wait .

Initially very happy with the build of my garage with regards to timescale etc. The garage itself is lovley looking, well as mush as a garage can. However the problem is any time it rains heavy water makes it's way in the eves and runs down the spines inside the garage. When I contacted concrete garages they said that there products arent waterproof. I though this was a given when you pay £3k for a brand new garage. Although they state is isnt waterproof they claim on there website thier garages are sealed for strength and unbeatable weather ressitance. If I was told when buying my garage that any time it rains heavy there will be leaks inside my garage theres no chance I would have bought it. Very disappointed . Poor service

Be aware before you part with your 100% deposit that you may not get the goods by the delivery date, you may be fobbed off with excuses for non-delivery over the phone and all your correspondence threatening legal action may be ignored. Just so you know.

Nitemare company to deal with.
Chasing constantly for continuously delayed installation dates . Refusal to reimburse deposit keeps you stuck in a Russian roulette on the rest of your life plans.

Just had a new garage supplied and erected today by Concrete garages Scotland of East Kilbride. Absolutely delighted with the service we have received from start to finish. Workmanship fantastic and our dealings with all staff has been first class all the way. All the team worked tirelessly and were very pleasant and helpful.We would strongly recommend them to anyone thinking of getting a garage. Everything was left neat and tidy and workmen were never in house at all. Such a professional team.Cannot speak highly enough of them. Sincere thanks to all the team. It's been a pleasure dealing with you. (The coffee was good too!!). Iain and Irene McCallum, Mount Vernon.

An exciting time of choosing a garage, ended up a disappointing experience.
The building dates for the base and the garage over-ran, and whilst the base was being laid, the double gates on the driveway were damaged and would not close. A point completely refuted by the company.
After we sourced a blacksmith to repair it, they paid part of the bill as a "gesture of goodwill "
We found dealing with this fairly aggressive company to be an upsetting experience.
Whilst we are now happy with the finished product, we would not recommend this company to anyone, without fair warning.