Having been with Connectd for about 15 months now the experience has been consistent and efficient. It truly lives up to its name by Connecting us with the right support to grow and expand our brand... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
We found our board advisor Grant through Connectd. Working with Grant has been transformative for Snippit Media. We began working together at a particular low point for Snippit, our Go-To-Mar... See more
Company replied
As someone new to the UK startup ecosystem, Connectd has been a huge help to us. The platform gave us access to genuinely top-notch advisors across different areas of expertise, and the value they b... See more
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I’ve absolutely loved working with Connectd and the team James, Harriet, Inarah and Sarah have been incredible. From day one, they’ve been responsive, supportive and genuinely invested in what... See more
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Company details
Written by the company
Founded by serial entrepreneur Roei Samuel, Connectd is a people-first platform connecting startups with fractional executives. With AI powered matching, we’ve facilitated over 10,000 connections across the UK and US, helping companies grow and leaders build fractional first careers.
Contact info
United Kingdom
- info@connectd.co
- connectd.co
4.2
Great
661 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Terrible customer service from senior start up advisor
Terrible customer service from senior start up advisor, literally cancelled a call last minute because apparently they are too busy, then proceeds to tell me that apparently she doesn’t think my business is a fit when I have an allocation of 7 figure budget for advisory spend for projects we are working on.
Maybe they should hire some of the advisors they are pawning off to other people. If they are so busy maybe they should just not worry about advertising. This is how good ideas fail.
Will not recommend. Save your money.
January 28, 2026
Unprompted review
Reply from Connectd
Thank you for taking the time to share your experience, Aaron. We’re sorry to hear that this interaction was frustrating. Our team always acts in a professional and courteous way throughout every interaction. In this case, the call was cancelled because the business didn’t meet the criteria for our services, and we made sure to communicate this clearly ahead of time.
We understand that this may still have caused frustration, and we sincerely apologies for any inconvenience. We are always looking to refine our processes to ensure clear and respectful communication at every stage. We wish you every success with your projects moving forward.
Testimonial for James, Harriet & the Connectd Team
Working with James, Harriet, and the wider Connectd team has been an exceptional experience for us at The Genies Career Hub. From the outset, James took the time to understand our business, our challenges, and the direction we’re moving in as we refine our UX, brand tone, voice, and mission for our evolving customer demographic.
Through his support, we were introduced to Kate, and she has been nothing short of phenomenal. Her contribution to our new marketing strategy and roadmap has already had a transformative impact, bringing clarity, structure, and strategic insight at a pivotal moment for the business.
I also want to acknowledge Harriet, whose customer service and ongoing support have been outstanding. She has consistently gone out of her way to ensure we’re connected with the right people and has made the entire process seamless and genuinely enjoyable.
What has stood out most is how proactive the Connectd team has been. They haven’t just made one introduction; they’ve thoughtfully paired us with additional advisors who have each added meaningful value to our wider strategy as we move into 2026.
We’re incredibly grateful for the support, the calibre of people we’ve been connected with, and the genuine care shown throughout. Connectd has played a significant role in accelerating our progress at a crucial stage of our growth.
January 14, 2026
Unprompted review
Reply from Connectd
Thank you so much for your kind words! We're thrilled to hear that your experience with James, Harriet, and the wider Connectd team has been so positive. It’s wonderful to know that Kate has been such a strong fit for your marketing strategy and that her support is already making a meaningful impact. Harriet will be especially delighted to hear your appreciation. She truly enjoys helping our clients and making your journey with Connectd smooth and enjoyable.
Your recognition of the team’s proactive approach and the value of the connections made is deeply appreciated. We love seeing our clients thrive, and your growth and progress are exactly why we do what we do. We’re excited to continue supporting The Genies Career Hub as you move into 2026 and beyond, and we can’t wait to see the amazing achievements ahead. Thank you again for trusting Connectd. We’re honoured to be part of your journey.
Great calibre and experience of candidates
We joined Connectd as we are a start up and wanted to appoint both Board and Advisory Board members. We have been extremely pleased with the calibre of candidates and the broad and varied qualifications they have. We now have the first candidate we signed up coming on as Director of Internal Affairs at Board level. We have been complimented on the calibre of our Board members by our major shareholders. We are very happy with the service given and would highly recommend Connectd going forward.
January 15, 2026
Unprompted review
Reply from Connectd
Thank you so much for your kind words, Gina. We’re delighted to hear that Connectd has been able to support you in building such a strong Board and Advisory Board, and it’s fantastic to see your first candidate already stepping into a key Board-level role.
We’re especially pleased to hear the positive feedback from your major shareholders. We wish you every continued success as you grow and truly appreciate your recommendation.
My experience is being great and I am…
My experience is being great and I am excited about my first placement as Advisor .
December 8, 2025
Unprompted review
Reply from Connectd
Magda, thank you so much for your wonderful feedback! We’re delighted to hear that your experience is going great and that you’re excited about your first placement as an Advisor. We wish you every success and are here to support you throughout your journey.
Want to pay a 3rd party thousands of £'s so you can work for free?
If you were looking for a NED or BA role, would you pay a 3rd party thousands of £'s to work for free? And if you were a company who was looking for a NED or BA, would they look for her or him on such a 3rd party's site?
December 8, 2025
Unprompted review
Reply from Connectd
Thank you for sharing your feedback, Tore. We’re sorry to hear that you feel this way, but we do want to clarify a few points. The programme is designed to provide structured support, development, and access to opportunities that many professionals find valuable.
Many of the relationships built through our platform have resulted in long-term engagements, and numerous members have progressed into strong roles because of the experience and visibility they gained. If you’d like to discuss further, we’re happy to speak with you and please email our info@connectd.co support address as we would be happy to assist
Bombarded with scammy advertising messages
I have had 6 identical messages about Connectd from 6 different people within the last 6 months, and NONE of the previous people still work there. The last one apparently spent the preceding 8 years working as a taxi driver according to LinkedIN - nothing against that; at the same time it's not a foundation for providing reputable executive-level career advice. Why would a reputable networking company charge candidates ANYTHING (whether it's dressed up as an introductory fee, "training" to be considered for roles, or anything else)? - it's not an ethical operating model. Connectd may or may not actually be a scam (depending on your perspective) but my direct experience is that it certainly acts like one in its marketing to LinkedIN users.
December 7, 2025
Unprompted review
Reply from Connectd
Simon, thank you for taking the time to share your feedback, and we are sorry to hear about your experience. What you’ve described is not the standard we aim to uphold. We do not intend for anyone to feel spammed or misled. Your comments about repeated outreach and inconsistent messaging are taken seriously, and we’re reviewing our communication processes internally to ensure they are clear, transparent, and respectful. We have removed details and thank you again for raising this feedback
Incredible service
Incredible service, we were able to find our very first mentors for a couple of days!
Additional thanks to Nathaniel for his support and high-quality execution👌🏻
November 24, 2025
Unprompted review
Reply from Connectd
Paul, thank you for the fantastic review! We’re delighted to hear you had such a positive experience and were able to connect with your first mentors so quickly. We're also thrilled that Nathaniel’s support and execution made a meaningful difference. We truly appreciate you taking the time to share your feedback, and we're here to support you every step of the way!
They do what they promise
Connectd promises that when you complete the training program you will be matched with a company that is seeking advisors for your final "in the field" training. It only took a few days for James St John-Dunlop to find a match, and facilitate it with a truly experienced hand. His guidance and observations (and efficiency) were A+, and we're off to the races!
November 26, 2025
Unprompted review
Reply from Connectd
Doug, thank you so much for your thoughtful review! We’re thrilled to hear that your experience with Connectd has lived up to expectations and that the matching process was smooth and efficient for you.
It’s great to know that the support and guidance you received during your placement made a meaningful difference. We appreciate you taking the time to share your experience, and we’re excited to see you moving forward!
Worth a try
Worthwhile service, number of users seems to be growing. Daniel was helpful and responsive setting up initial meetings.
November 30, 2025
Unprompted review
Reply from Connectd
Ben, thank you for the great review. We're really glad to hear you found the service worthwhile and that the growing user base is adding value. Daniel will be pleased to know his support made the initial setup smooth for you
Quick and efficient
Daniel was quick and efficient in hooking Klaxon up with super talented fractional advisers with the exact sector and discipline expertise we were looking for. We are at the start of our journey but so far, so good.
November 25, 2025
Unprompted review
Reply from Connectd
Mark, thanks so much for your feedback. It’s great to hear that Daniel was able to quickly match you with the right fractional advisers and provide the sector expertise you needed. We're excited to be part of your journey and look forward to supporting you as you progress.
Initial Founder Meeting
James St. John-Dunlop at Connectd was fantastic to work with. He facilitated my first founder meeting with professionalism, clarity, and an incredibly supportive approach. During the call, he guided the conversation seamlessly, ensured both sides were aligned, and helped us confirm that we were a strong fit to work together.
With his support, the founder and I were able to establish a clear six-month working cadence and the entire process felt smooth, transparent, and well-structured.
James made what could have been a nerve-wracking first match feel straightforward and genuinely enjoyable. I walked away from the experience confident, informed, and excited to begin the engagement.
I highly recommend James to anyone navigating the Connectd platform. His expertise, warmth, and hands-on approach set the standard.
November 27, 2025
Unprompted review
Reply from Connectd
Thank you so much for sharing this wonderful feedback, Dina. We’re delighted to hear that your first founder meeting felt structured, supportive, and enjoyable. We’re thrilled to hear you’re starting this engagement with clarity and excitement, and we’re here to support you throughout the journey.
Would give them 6 stars if I could!
I approached Connectd as a startup founder and it has been one great experience after another. The team within Connectd really tried to understand our business, what we did, what we needed, discussed potential fractional talent, did the introductions and we are now obtaining absolutely incredible results. I'm absolutely thrilled and hope to be able to continue working with them for a long time.
November 27, 2025
Unprompted review
Reply from Connectd
Thank you, Matias. We’re thrilled to hear that your experience has been consistently positive and that the introductions and results have been so valuable for your startup. We’re committed to continuing to support you long-term and are excited to keep contributing to your success.
Spam - waste of time
Not sure why any exec would pay for wht they are offering. I was contacted via linkedin. Agreed to a short meeting. They sent a lot of spam via email in the interim. Slightly bizarre sales approach. The person I was meeting was late for the call and began firing off questions. Had to stop to understand why they made the initial contact. Turns out it was just a sales pitch.
November 27, 2025
Unprompted review
Reply from Connectd
CJ, thank you for taking the time to share your experience, and we're sorry to hear it didn’t meet expectations. This isn’t the standard we aim for. We will review what happened around the outreach cadence and meeting experience to ensure it doesn’t repeat. If you’re open to it, we’d appreciate the opportunity to speak directly and understand the situation better so we can improve.
Excellent experience
Excellent experience. I was able to move quickly to placement
November 26, 2025
Unprompted review
Reply from Connectd
Thank you for sharing your experience, Barry! We’re glad to hear the process was smooth and that you moved quickly to a successful placement. We appreciate you being part of the Connectd community.
Great experience and value
Dan Watson has been great in connecting me with advisors! Always available to help and very pleasant communication throughout.
September 29, 2025
Unprompted review
Reply from Connectd
Thank you for the positive feedback, Meera. We’re delighted to hear that Dan has been helpful in connecting you with the right advisors. We’ll be sure to pass on your kind words. We’re excited to support you further.
Annoying bunch of spammers
spammed by all of their associates on email and linked in. Scam
November 1, 2025
Unprompted review
Reply from Connectd
Alan, thank you for the feedback, and we’re sorry to hear you’ve had a negative experience. We never want communications to feel intrusive. We have removed your details from all outreach lists and investigate what happened to prevent any further inconvenience
Emily helped connect me with high…
Emily helped connect me with high quality advisors at the speed of light!
It's a pleasure doing business with this team.
November 20, 2025
Unprompted review
Reply from Connectd
Thank you, Billy! We’re thrilled to hear that Emily was able to move quickly and provide you with strong advisor matches. We appreciate your trust and look forward to continuing to support your progress.
It feels like I'm at the right direction..
I was introduced by Saif to explore the possibilities of working with pro bono fractional leaders at Connected. Alex presented the different ways I can get support as a founder and then Emily explained more about the benefits of working with relevant advisors who specialise in my area of business. She matched me with Juile Thomsett and we had a meeting hosted by Emily. I'm looking forward to working with Julie and Connected. It feels like I'm at the right direction and my business makes sense.
November 17, 2025
Unprompted review
Reply from Connectd
Thank you so much for sharing your experience, Afroja. We’re delighted to hear that Saif, Alex, and Emily each played a meaningful role in supporting your journey so far. It’s great that the process felt clear, collaborative, and aligned with your business goals, and we’re especially pleased to hear that your introduction to Julie was such a strong fit. We look forward to supporting you and seeing your business continue to move in the right direction.
Exceptional Efficiency & Strategic Clarity
James has delivered exceptionally efficient and insightful work, precisely identifying our core needs. We truly value his unique contribution.
November 18, 2025
Unprompted review
Reply from Connectd
Vasiliki, we truly appreciate your feedback. We’re thrilled to hear that James was able to deliver clarity, precision, and real strategic value. Identifying core needs quickly is something we take pride in, and it’s wonderful to know this made a difference for you.
We look forward to continuing to support your progress.
Scam
I feel very disappointed with my experience. After a year of subscription, I sent a clear email asking Connectd to cancel my subscription. Despite this, the direct debit continued.
I spoke with several members of the team who acknowledged the mistake, but I am still waiting for a refund of approximately £600. Based on my experience, I would advise others to be cautious.
April 17, 2025
Unprompted review
Reply from Connectd
Thank you for taking the time to share your experience, Amaury, and we’re very sorry to hear about the frustration this has caused. We want to reassure you that we’re committed to resolving it as quickly as possible. Our Customer Success Manager has already reached out to you directly to support you with this
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