Connectd Reviews 661

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the smooth user experience and the excellent customer service. However, some people were dissatisfied with the customer service, mentioning last-minute cancellations and a lack of understanding regarding their business needs. A few other people also felt that the value for money was unclear, with some questioning the availability of roles and the emphasis on training courses over direct connections.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive, highlighting the quality of the network and the ability to match... See more

User experience

People report positive experiences with user experience. Many customers describe their journey as excellent,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the support, highlighting... See more

Value for money

Reviewers highlight ambiguous aspects of value for money. Many customers found significant value, praising... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having been with Connectd for about 15 months now the experience has been consistent and efficient. It truly lives up to its name by Connecting us with the right support to grow and expand our brand... See more

Company replied

Rated 5 out of 5 stars

We found our board advisor Grant through Connectd. Working with Grant has been transformative for Snippit Media. We began working together at a particular low point for Snippit, our Go-To-Mar... See more

Company replied

Rated 5 out of 5 stars

As someone new to the UK startup ecosystem, Connectd has been a huge help to us. The platform gave us access to genuinely top-notch advisors across different areas of expertise, and the value they b... See more

Company replied

Rated 5 out of 5 stars

I’ve absolutely loved working with Connectd and the team James, Harriet, Inarah and Sarah have been incredible. From day one, they’ve been responsive, supportive and genuinely invested in what... See more

Company replied


Company details

  1. Career and Education Provider
  2. Recruitment Service

Written by the company

Founded by serial entrepreneur Roei Samuel, Connectd is a people-first platform connecting startups with fractional executives. With AI powered matching, we’ve facilitated over 10,000 connections across the UK and US, helping companies grow and leaders build fractional first careers.


Contact info

4.2

Great

TrustScore 4 out of 5

661 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Delivered Exactly What Sparkeey Needed

They took the time to understand the culture, product vision, and the kind of mindset needed at Sparkeey. Communication was clear, structured, and fast throughout and they delivered as promised.

If you’re looking for a talent partner that thinks strategically and cares about long-term fit rather than short-term placements, I’d strongly recommend them. Alexander and James are awesome to work with

November 14, 2025
Unprompted review
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Reply from Connectd

Thank you so much for your kind words! We really appreciate you taking the time to share your experience. It was a pleasure working with you and understanding the unique culture and vision at Sparkeey. We’re thrilled to hear that our approach made a positive impact and that you felt supported throughout the process. Looking forward to continuing to support your journey!

Rated 2 out of 5 stars

No obvious benefits for the NEDs

Approached on LinkedIn. Had a quick 15 minute call with an unnamed person (apparently names go against guidelines do Connectd asked me to remove it, interesting that they have no issue with naming people when its a compliment) who couldn't answer any of my questions around the average earnings or number of placements for the potential NEDs. He said 'you get out what you put in'. Well, you've just told me I'd be putting in £2400 plus 6 months free advisory work. If you can't tell me what I'm able to get back out of that then it sounds like a scam to me. He tried to sell in the SaaS model as a benefit - but the reality is it means they have no skin in the game.

November 17, 2025
Unprompted review
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Reply from Connectd

Thank you for sharing your experience Emma. We’re sorry to hear this feedback around the call you had with our team and and we understand how important clear information is when considering an opportunity. We will of course review the call and provide training support. 

The platform and transition to portfolio programme has helped thousands of our customers to create meaningful connections in the early stage ecosystem and we are extremely proud of this and the value we deliver to our customers.

We do have a joining fee attched to all our membership packages but totally understand if this is not a right fit for you.
If you would like to discuss your experience further we are always contactable through the info@connectd.co address

Rated 1 out of 5 stars

SCAM - Avoid this company Just training and membership fees

I was contacted twice via LinkedIn with the same scripted email message that others have received. I have had many other companies try the same SCAM on LinkedIn, claiming to match experts with company boards.

The simple truth is that no legitimate company would attempt to find board members via a paid membership program. I have many friends and business associate on boards and 100% of them were connected through their network.

I asked the person who contacted me about any up front fees after reading all the negative posts here and on other platforms, and the agent never even returned my message

November 6, 2025
Unprompted review
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Reply from Connectd

Hi Bob, we are always open and transparent around our offering and details about our programme's success and fees are carefully described on our webpage.

The platform and programme has helped thousands of our customers to create meaningful connections in the early stage ecosystem and we are extremely proud of this and the value we deliver to our customers.

We do have a joining fee attached to all our membership packages but totally understand if this is not a right fit for you but we stand by our model, our integrity, and the results it continues to deliver for our advisors and startups alike.

If you would like to discuss your experience further we are always contactable through the info@connectd.co address

Rated 5 out of 5 stars

Efficient introductory meeting

Nathaniel handled the first meeting with the founder and another NED well and effectively, introducing everyone and explaining the process, while then stepping back and allowing the interaction to happen.
Effective and to the point

October 31, 2025
Unprompted review
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Reply from Connectd

Thank you for sharing your feedback, Pilar. We’re really pleased to hear that Nathaniel facilitated an efficient and well-structured introductory meeting. Creating a smooth and productive first interaction is something we prioritise, and it’s great to know this came through.

Rated 5 out of 5 stars

James was great

James was great, found the right people and got all boxed off

November 7, 2025
Unprompted review
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Reply from Connectd

William, thank you so much for taking the time to share your feedback! We're delighted to hear James was able to support you effectively.

Rated 5 out of 5 stars

I've been blown away by the mentorship…

I've been blown away by the mentorship and support provided by connectd. I could not more highly recommend this service for anyone trying to build a new business or scale their current one. I'm looking forward to continuing my journey with connectd's guidance.

July 1, 2025
Unprompted review
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Reply from Connectd

Maggie, thank you for such a thoughtful and encouraging review. We're thrilled to hear that the mentorship and support from Connectd have made such a positive difference in your journey. It’s wonderful to know you’d highly recommend our service, and we’re excited to continue supporting you as you grow and scale your business.

Rated 5 out of 5 stars

My experience with Connectd was truly excellent

My experience with Connectd was truly excellent. The onboarding process was incredibly efficient and Nathaniel was superb! I was connected to four extraordinary professionals. Connectd is excellent.

November 8, 2025
Unprompted review
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Reply from Connectd

Thank you, Adam! We’re thrilled to hear that your experience with Connectd has been so positive and Nathaniel offered a great service!
It's great to know that you already have 4 great professionals and we look forward to seeing you working together.

Rated 5 out of 5 stars

Connectd…after the training academy

My initial discussions with the Connectd team were open and supportive, giving me a clear understanding of the process and the opportunities available. Expectations were well set, and the team was happy to answer follow-up questions and arrange calls to clarify anything further.

After joining, I gained access to the Fractional course content. The early sessions helped set the scene, while the later ones went deeper—moving beyond the day-to-day work and into the practical realities, risks, and requirements of running a business. It’s not just about what the role involves; it’s about understanding the bigger picture and what it really takes to succeed.

The next step for me is to start applying these insights to my plans going forward

November 7, 2025
Unprompted review
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Reply from Connectd

Ian, thank you so much for taking the time to share your experience. We’re delighted to hear that you found the team supportive and that the Fractional course helped you gain valuable insights into the realities and opportunities of the role. It’s great to know you’re now ready to apply what you’ve learned, and we look forward to seeing how you put those insights into action.

Rated 5 out of 5 stars

Amazing help and guidance

James St John-Dunlop was such a helpful person in the process of me finding my advisor

November 6, 2025
Unprompted review
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Reply from Connectd

Thank you for leaving this great review JJ. Its so nice to hear your feedback about the support you received from James

Rated 5 out of 5 stars

Currently in the process of onboarding…

Currently in the process of onboarding pro-bono advisors and have already appointed a highly skilled NED for my startup, QuietProof.

Communication so far has been seamless, and there's a wide selection of expertise within the platform. I'm already spotting profiles I'd love to engage with as we scale, even if they're outside my current scope at this stage.

I'm already seeing how fractional expertise could play a role as we grow - shifting from a hiring-based-on-time mentality, to hiring-based-on outcomes. It's a powerful way to access senior-level support without compromising the early-stage runway.

A quick shoutout to Emily and James in particular. Looking forward to see where this partnership goes.

November 6, 2025
Unprompted review
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Reply from Connectd

Liam, thank you so much for sharing your experience! We’re thrilled to hear that onboarding has been seamless and that you’re already spotting advisors who could add value as QuietProof scales.

It’s fantastic to know that fractional expertise is helping you shift from a time-based to outcome-based approach, that’s exactly the kind of impact we aim to provide. We’ll be sure to pass on your kind words to Emily and James. Looking forward to supporting QuietProof’s journey.

Rated 5 out of 5 stars

absolutely brilliant from the first match

James has been absolutely brilliant, hitting the nail on the head with not only matching us, but also being incredibly professional with no fluff and yet kind and empathetic. I'll be honest I thought this was going to be another 'service' with a thousand hoops, hidden costs and a gigantic resource suck, I'm very happy to be proven wrong. Can I leave 10 stars?

November 5, 2025
Unprompted review
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Reply from Connectd

Lorenzo, thank you so much for your kind words! We’re thrilled to hear that James was able to deliver a seamless and empathetic experience, and that we could exceed your expectations.

Your feedback means a lot, and we’ll be sure to pass it on to him. We’re excited to continue supporting you and your team!

Rated 1 out of 5 stars

(Unnecessary) training disguised as a dating platform for advisors and startups

Approached, made an initial general call, scheduled a second call to understand what they do, but they didn't show up. They contacted me again a few weeks later with a 12.5% ​​discount (excluding VAT) with "guaranteed appointments" and "only 30 spots available." I don't have a good impression; their business model is geared towards unselected startups, which allows them to hire advisors at a reduced cost, but for which the advisor receives neither equity nor a salary. Not recommended... stay away!

November 5, 2025
Unprompted review
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Reply from Connectd

Losi, we’re sorry to hear that your experience didn’t meet expectations. Our team should never miss a scheduled call, and we take this seriously, we’ll review what happened here.

To clarify, Connectd is not a dating platform; we’re a platform that connects startups and advisors to create genuine growth opportunities.

Advisor roles and engagement models vary depending on each company’s needs, and we’re always transparent about how these partnerships work.

We’d appreciate the opportunity to discuss your experience directly and ensure your concerns are properly addressed. Please reach out to us at info@connectd.co so our team can look into this further.

Rated 5 out of 5 stars

Rituo NED

Connectd, and especially Nathaniel, did a brilliant job connecting Rituo with an experienced NED who’s helping shape our early-stage growth. Excellent service and I’d recommend Connectd to any startup founder looking for guidance and the right strategic connections

October 31, 2025
Unprompted review
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Reply from Connectd

Thank you, Joe! We’re thrilled to hear that your experience with Connectd has been so positive. It’s great to know the NED connection is already making an impact on your growth. We appreciate your recommendation and look forward to supporting Rituo as you continue to scale.

Rated 4 out of 5 stars

Nathaniel for very professional

Nathaniel was very professional, had a few issues with sound on the call, however made next steps very clear for myself as the founder and the advisors I was matched with

October 29, 2025
Unprompted review
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Reply from Connectd

Thank you, Sarah, for your kind feedback and for highlighting your experience with Nathaniel. We’re glad to hear the next steps were made clear. We’re always working to make every call run smoothly and look forward to supporting your journey further.

Rated 5 out of 5 stars

Connecting Advisors

James Did a great job if finding advisors with desired expertise.

October 30, 2025
Unprompted review
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Reply from Connectd

Thank you, AG! We're so glad to hear James connected you with the right advisors. Helping clients find the perfect expertise for their goals is exactly what we aim for. We appreciate your feedback!

Rated 5 out of 5 stars

Very professional and thorough service…

Very professional and thorough service from start to finish. For any start up out there i would highly recommend the team at Connectd to help you find resource and solutions that are within the confines of your own budgets and giving you access to a level of expert that would normally be inaccessible.

October 31, 2025
Unprompted review
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Reply from Connectd

Thank you so much, Simon! We're thrilled to hear you had such a positive experience with our team. Supporting startups in finding the right experts is what drives us . We really appreciate your recommendation and kind words!

Rated 5 out of 5 stars

Strong platform with great mentors and resources

Connectd provides a really solid ecosystem for founders, advisors, and investors. There’s a lot of well-structured theoretical material and useful collateral to help guide you through each stage, along with access to experienced mentors and genuinely good placements. A great platform for building meaningful business connections.

October 30, 2025
Unprompted review
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Reply from Connectd

Thank you, Doti! We’re delighted to hear you’ve found value in our platform and its ecosystem of mentors and resources. Our goal is to empower founders and advisors to make meaningful connections and grow together. We really appreciate your thoughtful feedback!

Rated 5 out of 5 stars

reliable and high-quality

I recently used their services and was really impressed. The process was smooth, professional, and efficient. Everything was handled with care, and the team made sure I had a clear understanding at every step. I would definitely recommend their services to anyone looking for a reliable and high-quality experience.

October 31, 2025
Unprompted review
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Reply from Connectd

Thank you for your kind words, Anaximenis! We’re thrilled to know you had such a smooth and professional experience with our team. Providing reliable, high-quality support is at the heart of what we do, and we truly appreciate your recommendation

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