Communication between customer and company are important to me. After receiving an email for validation for item(s) that I had purchased, I called and everything was sorted out promptly. customer... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Connection has been my go to for all things technology for over a decade. They are not just box pushers like other companies in this space. The genuinely care about helping you find the solution tha... See more
Company replied
Another smooth and quick purchase through Connection. They're only getting better in time. Still being thoroughly taken care of by our same Account Manager for many years now. :)
Company replied
Jared Studley, My account rep is fantastic to work with. He takes the time and effort to get to know his clients and always makes sure to get you the product that best fits your environment. I highl... See more
Company replied
Company details
- #9 of 21 best companies in Computer Store
- #6 of 16 best companies in Battery Store
- #17 of 21 best companies in Business and IT Consulting Agency
- #3 of 5 best companies in Electronic Spare Parts and Components Store
- #44 of 114 best companies in Electronics Store
- #4 of 13 best companies in Office Supplies Store
Written by the company
PC Connection, doing business as Connection, is a Fortune 1000, National Technology Solutions Provider, headquartered in Merrimack, New Hampshire.
Contact info
730 Milford Road, 03054, Merrimack, United States
- 1.800.800.0014
- customerservice@connection.com
- connection.com
4.6
Excellent
703 reviews
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Our rep Jon Logan
Our rep Jon Logan, thinks like I do and has the same warped sense of humor, so I truly am happy to be working with him again after not needing to for a bit. Don't ever let him go!
June 28, 2025
Reply from Connection
We're happy to hear that you're pleased with the team. It's great to know that the collaboration is working well for you. Thank you for your feedback!
Deanna is always helpful and quick!
June 27, 2025
Reply from Connection
We appreciate you taking the time to share your positive experience. We are so glad to hear that you found our service helpful and efficient!
Great Experience!!
May 30, 2025
Reply from Connection
Thank you for your review, we're so glad you had such a positive experience!
Better than I could have imagined
The response time was amazing. The product was exactly as listed. I was even contacted directly to ensure my order was correct before shipping. Highly recommended.
May 29, 2025
Reply from Connection
We're happy to hear that you had such a positive experience! It's great to know our response time and product accuracy met your expectations, and that our confirmation process was helpful. Thanks for the recommendation!
Reply from Connection
We appreciate your review! We are so happy to hear that you had a great experience working with Joe.
Reply from Connection
We appreciate your kind words! We are so glad that you found our staff friendly and open.
Best prices in town combined with your…
Best prices in town combined with your excellent customer service.
June 12, 2025
Reply from Connection
We're glad you found great prices and appreciated our customer service. Thank you for sharing your positive experience with us!
Reply from Connection
We appreciate your feedback and are glad you found a good variety. We are currently upgrading our search to a new version and it should help improve your experience. Thank you for your time spent to leave feedback.
I was just reordering a past product
I was just reordering a past product. It was easy to find my items and reorder. The website is easy to use. The checkout page is easy to read and update if needed.
June 12, 2025
Reply from Connection
We're happy to hear that you had a positive experience reordering your past product! Thank you for your review.
Our Sales exec is a true partner
Our Sales exec is a true partner; understanding our business and our mission. He is there when we need assistance delivering solutions to the business through sound and timely advice.
May 22, 2025
Reply from Connection
We're happy to hear that our sales team is a true partner, offering sound advice and understanding your business needs. We appreciate you sharing your positive experience and thank you for your time leaving a review!
True gains are found in well-fostered…
True gains are found in well-fostered relationships. The people at Connection are the driving force behind the benefits of partnering with them. We have a great team of individuals at Connection supporting us, and we are grateful for their professionalism, insight, and guidance.
April 8, 2025
Reply from Connection
We're happy to hear that our team's professionalism, insight, and guidance have been beneficial. We value the relationships we build like yours and are grateful for your positive feedback and time spent to write us a review. Thank you!
Reply from Connection
We're happy you received it on time; we appreciate your feedback and your order!
No issues always great service!!
May 28, 2025
Reply from Connection
We appreciate your kind words and are glad you had a great experience!
I do not believe this is a real company…
I do not believe this is a real company I think this is a scam.
May 26, 2025
Reply from Connection
Our customer service team will be reaching out to you. Based on your order number, customer service says your AirPods have an estimated delivery date of Friday, May 30th.
They rectified a mishap that happened…
They rectified a mishap that happened and were able to ship my item on a timely basis. Thank you.
May 24, 2025
Reply from Connection
We appreciate your feedback and are glad we could resolve the issue and ship your item quickly. Thank you for your review.
My account team always provides my team…
My account team always provides my team with white glove service.
April 26, 2025
Reply from Connection
Thank you for your review; we are thrilled to hear that your account team consistently delivers exceptional service.
Quick response
Quick response, fair prices, what I needed was in stock and quickly shipped out.
May 17, 2025
Reply from Connection
Thank you for your review. We strive to provide our customers with quick responses, fair prices, and readily available products. We look forward to serving you again.
Another great event
Connection is fantastic company and has become a great partner for our IT needs.
April 25, 2025
Reply from Connection
Thank you for your review. We appreciate your business and partnership, and we look forward to continuing to serve your IT needs.
I ordered an Apple laptop
I ordered an Apple laptop. It was $100 less expensive than anywhere else. It arrived on time no shipping fee. Excellent customer service.
April 22, 2025
Reply from Connection
Thank you for your kind words! We're thrilled to hear you had a positive experience and got a deal on an Apple computer. We strive to provide our customers with the best possible prices and service. We appreciate your business and look forward to serving you again in the future.
easy experience to purchase
May 9, 2025
Reply from Connection
We're delighted to hear that you had a positive experience with our purchasing process. Thank you for your review!
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