Arrived quickly and just what I needed. After trying many Hearing Aid Places in town, only to be told if they NHS hearing aids they would not sell me spares as their customers have priority. I found C... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I purchased some "tulip" clip domes, semi closed for my specsavers advanced hearing aids, the hearing aids are in fact made by signia. I got 6 domes from connevans for the price specsavers wanted fo... See more
Company replied
I ordered an Oticon Tv Adaptor which arrived promptly packed well and undamaged so 5 stars to connevan. As for the adaptor not yet come to a firm opinion at times broadcasts appear to be greatly imp... See more
Company replied
Purchased a Phonak PerfectDry Lux Hearing Aid & Earmould Sanitiser & Drying Box with UK power supply for my husband.He was getting condensation in his hearing aid tubes. This works a treat. Ordering w... See more
Company replied
Company details
Written by the company
Connevans; Designing, Manufacturing and Supplying Equipment for Deaf and Hard of Hearing People in Education, Employment, the Home & Leisure, as well as much much more! As an extension to our product range, we also supply a wide selection of Daily Living Aids, many of which are manufactured in the UK. The name Connevans is derived from its founders Connie and Meurig Evans who started the company in 1961. Today Connevans is run by their son David and granddaughter Laura. There are a number of other family connections within the company, such as a Mother & Daughter and a God-father & God-daughter and we have to mention the occasional 'office dogs' like Pixel & Tara! With Connevans it is not just business, it's family, just one of the many reasons why we pride ourselves on a very high level of customer service. We are delighted with the kind comments we receive on Trustpilot and if a member of our staff is mentioned by name, we always tell them and thank them.
Contact info
Bridge House. 1 Nutfield Road, RH1 3EB, Merstham, Surrey, United Kingdom
- 01737247571
- phil@connevans.com
- connevans.co.uk
4.9
Excellent
6K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good company
Good company, easy to use website, fast delivery, very pleased with service and product. Thank you
February 23, 2026
Unprompted review
Reply from Connevans Limited
Hello Paul, thank you for leaving us a review on Trustpilot and for your kind comments.
I'm very pleased your experiences with us were so positive and if you are happy, then so are we !
Best wishes from all of us at Connevans
Product search/enquiry dealt with…
Product search/enquiry dealt with professionaly and quickly. Product order process efficient and delivered on time. Purchased item spot on for my need and exceloent value
February 19, 2026
Unprompted review
Reply from Connevans Limited
Hello Paul, thank you for leaving us a review on Trustpilot and for your kind comments.
I'm very pleased your experiences with us were so positive and that we were able to help.
Best wishes from all of us at Connevans
Really helpful customer service when I…
Really helpful customer service when I was buying a personal listener and headphones. A simple, quick response phone call took me through to a customer advisor who helped me pick the best option.
February 20, 2026
Unprompted review
Reply from Connevans Limited
Hello Audrey, thank you for leaving us a review on Trustpilot and for your kind comments.
I'm very pleased your experiences with us were so positive and that we were able to help.
Best wishes from all of us at Connevans
Perfect Purchase
Very happy with my recent purchase. Ordering process simple and easy to navigate. Product (Geemarc Shake & Star) exceeds expectations - especially the bed shaker - very effective & no problems waking me up. Would recommend Connevans unreservedly.
February 20, 2026
Unprompted review
Reply from Connevans Limited
Hello Flossie, thank you for leaving us a review on Trustpilot.
I'm very pleased your experiences with us were so positive and that the alarm clock has exceeded expectations !
We look forward to the next time.
Best wishes from all of us at Connevans
Wheely Good Experiemce.
MXVA166SILVER - The Consort Deluxe Self Propelled Steel Wheelchair with 20" Wide Seat
Great Value, superb customer service operation (used twice on day of purchase). Parcelforce delivery arrived next day before 8 am. Unpacked and tested by 9:30, item looks well made and stylish with the modern wheels and tapered armrests. Difficult to release wheels, needs a tap with a mallet, perhaps a quality issue needing lubrication on the production line?
February 20, 2026
Unprompted review
Reply from Connevans Limited
Hello Phil, thank you for leaving us a review on Trustpilot and for wheely helpful comments !
I'm very pleased your experiences with us were so positive and we look forward to the next time.
Best wishes from all of us at Connevans
Good price and quick delivery of my…
Good price and quick delivery of my Signia TV Sound.
Works very well and no more arguments about TV sound levels.
February 16, 2026
Unprompted review
Reply from Connevans Limited
Hello Bryan, thank you for leaving us a review on Trustpilot.
I'm very pleased your experiences with us were so positive and that you can have the TV sound at a suitable level for you.
Best wishes from all of us at Connevans
First class experience
Having recently had a hearing aid I wanted to have some spare parts to hand. Found what I needed easily on the website and ordered them. Website is easy to use and the delivery was very speedy. First class service
February 13, 2026
Unprompted review
Reply from Connevans Limited
Hello Jane, thank you for leaving us a review on Trustpilot and for your kind comments.
I'm very pleased your experiences with us were so positive and we look forward to the next time.
Best wishes from all of us at Connevans
Does not help me.
I think the device works ok and set up following the excellent printed guide was easy. Unfortunately it does not work for me but l suspect this has more to do with my hearing issues than the device itself. It might be good for others, but not for me unfortunately.
February 20, 2026
Unprompted review
Reply from Connevans Limited
Hello, thank you for leaving us a review on Trustpilot.
I'm sorry the device didn't work for you. We'd be pleased to try to find another solution if one is available. If you would like to, just drop a line to our Customer Service folks at info@connevans.com and we will do what we can.
Best wishes from all of us at Connevans
Excellent purchases when watching and hearing TV.
Excellent purchases recommended by
staff from local hospital and Oxfordshire County Council.
Both have improved my hearing - firstly when watching TV and secondly when in a group of people's and in a restaurants.
I will have no hesitation in recommending to other colleagues with Hidden Hearing systems.
February 24, 2026
Unprompted review
Reply from Connevans Limited
Hello Brian, thank you for leaving us a review on Trustpilot.
I'm very pleased your experiences with us and the TV listener have been so positive and that we were able to help.
Best wishes from all of us at Connevans
Spare docking station
My local audiology department gave me Connevans contact details to purchase a spare docking station for my phonak BTE hearing aids.
The service I received was fantastic, website was super easy, delivery was fast, price was excellent 👌
February 12, 2026
Unprompted review
Reply from Connevans Limited
Hello Lesley, thank you for leaving us a review on Trustpilot and for your kind comments.
I'm very pleased your experiences with us were so positive and that we were able to help.
Best wishes from all of us at Connevans
No hesitation giving five stars after…
No hesitation giving five stars after ordering the Sonumaxx nx amplified tv listening system it is one from the special offers, due to the box was opened every part of the system was satisfactory, the delivery was excellent.
I live in a AB postcode area most companies class it not main land and charge more with a longer delivery time
February 13, 2026
Unprompted review
Reply from Connevans Limited
Hello john, thank you for leaving us a review on Trustpilot and for your kind comments.
I'm very pleased your experiences with us were so positive and we look forward to the next time.
Best wishes from all of us at Connevans
Hassle free ordering and speedy…
Hassle free ordering and speedy delivery.
February 15, 2026
Unprompted review
Reply from Connevans Limited
Hello, thank you for leaving us a review on Trustpilot.
I'm pleased your experiences with us were positive and that we were able to help in a speedy fashion !
Best wishes from all of us at Connevans
Arrived very quickly just the correct…
Arrived very quickly just the correct product will be ordering again when used up the current delivery.
February 22, 2026
Unprompted review
Reply from Connevans Limited
Hello, thank you for leaving us a review on Trustpilot.
I'm very pleased your experiences with us were so positive and we look forward to the next time !
Best wishes from all of us at Connevans
Great service
Great service, the doorbell and repeater station we ordered arrived very speedily and has revolutionised our ability to know if someone is at the door.
February 12, 2026
Unprompted review
Reply from Connevans Limited
Hello David, thank you for leaving us a review on Trustpilot.
I'm very pleased your experiences with us were so positive and that now you know if someone is at the door :-)
Best wishes from all of us at Connevans
NO SUCCESS
EAR HOOKS NUT THE RIGHT ONES,---RETURNED THEM TO CONNEVANS, AND GOT REFUND. I STILL CAN'T HEAR.
February 19, 2026
Unprompted review
Reply from Connevans Limited
Hello Richard, thank you for leaving us a review on Trustpilot.
I'm sorry the Ear Hooks weren't the right ones.
If you can send details of the exact make & model of your hearing aids to our Customer Services folks, we will be pleased to try and help. Email is info@connevans.com - I hope we can find a solution for you.
Best wishes from all of us at Connevans
I ordered Phonak hearing aid batteries…
I ordered Phonak hearing aid batteries at a very good price. The ordering and payment process was simple and the batteries were delivered promptly. Not much more you could ask for really. I will definitely re-order.
February 13, 2026
Unprompted review
Reply from Connevans Limited
Hello Janet, thank you for leaving us a review on Trustpilot.
I'm pleased your experiences with us were so positive and we look forward to the next time !
Best wishes from all of us at Connevans
Spares easy to find & order
Website easy to negotiate, wide range of hearing aid consumables and reasonable prices.
February 14, 2026
Unprompted review
Reply from Connevans Limited
Hello, thank you for leaving us a review on Trustpilot.
I'm very pleased your experiences with us were so positive and that we were able to help :-)
Best wishes from all of us at Connevans
Replacement Resound Charger
I contacted the Company in relation to a suitable replacement charger for my Mum's Resound Quattro. They were extremely helpful and the replacement was a genuine Resound product at a very good price. Would highly recommend this Company and would certainly use them again
February 10, 2026
Unprompted review
Reply from Connevans Limited
Hello Kim, thank you for leaving us a review on Trustpilot and for your kind comments.
I'm very pleased your experiences with us were so positive and that we were able to help.
We look forward to the next time.
Best wishes from all of us at Connevans
Correct communication , good deals
Correct communication, good deals, timely delivery and information along the delivery!
February 18, 2026
Unprompted review
Reply from Connevans Limited
Hello Adnan, thank you for leaving us a review on Trustpilot.
I'm very pleased your experiences with us were so positive and we look forward to the next time.
Best wishes from all of us at Connevans
Fantastic very quick service
February 12, 2026
Unprompted review
Reply from Connevans Limited
Hello, thank you for leaving us a review on Trustpilot.
I'm pleased your experiences with us were so positive, if you are happy then so are we :-)
Best wishes from all of us at Connevans
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