ConsolekillerPC Reviews 67

Top Gear Top Tip: AVOID

Ordered and heard nothing. Multiple emails achieve nothing, phone number automatically disconnects. Webchat is unmanned. I don't think they're scammers, just a terribly ran company.

I wouldn't trust the reviews on here. All the 5 star reviews are of the same background as the owner; good chance he's asked his friends to give give some good reviews to make his failing company look better.

Great Servic . Recommend

Great experience with great people

Overall, I would highly recommend this shop to anyone needing repairs or technical support. Reliable service, fair pricing, and excellent customer care make it a great choice

Excellent experience from start to finish! The team at ConsolekillerPC were professional, helpful, and quick to respond to all my questions. The product arrived on time and exactly as described, with great build quality and performance. You can tell they really care about customer satisfaction. I would definitely recommend them to anyone looking for a reliable service and top-quality PCs. Will be using them again in the future!

Great experience

Shipment was fast and safe.
I am very satisfied with the service. Highly recommended. Thank you for on-time delivery and good business

Order deliver on time good service

Great experience

The quality of work exceeded expectations, and I will definitely be returning. Highly recommended

ConsolekillerPC delivers powerful performance for gamers who want a smooth and reliable PC gaming experience. The system runs modern games efficiently with fast load times and stable performance. The build quality feels solid, and the components are well-chosen for both gaming and everyday use.

Overall, ConsolekillerPC is a great choice for anyone looking to switch from consoles to PC gaming without worrying about performance issues.

Tried it first time wasn’t disappointed very best service arrived in well packaged everything was better than expected strongly recommend it

Extremely responsive and helpful staff. PC was built, excellently and packaged safely and securely, and arrived in less than a week after ordering.

I can only imagine, most negative reviews come from people expecting miracles, as I had no issues at all, delays, or trouble with setting up the PC.

If you’re looking for, well-made, and competitively priced refurbished or new pre-built pc’s, I wouldn’t let the negative reviews, scare you away, as I encountered none of the issues/grievances aired by other customers.

If I could give this company a 0 I would this company not only consistently lie about your purchase they also send it broken (I got told it has only ever happened to me) but I don’t belive that after reading the reviews The constantly lying to me saying “I will check with my team give me a moment then 24 hours later tell you the same thing it’s a joke I ordered this console before Christmas it came in January I then had to send it back to be fixed they told me I quote “we changed the motherboard” but then 2 days after receiving the pc it did the same thing I am not waiting for a whole new pc I sent it back last Wednesday they revived it on Thursday (next day delivery) I have now been asking for a update she sad 5 days max and it will be sent back out im not wanting to know if its sent back out yet since it still hasn’t been them 5 days but what I am wanting to know is if they have started building it yet but all the assistance does is ignore me when she finds out its me on the other end it’s beyond a joke my advice dont buy from this company and if u do your at risk of this happening to you also read the other reviews I will be more than happy to take this down after I see this company be legitimate

I purchased a refurbished desktop but changed my mind on the spec. I cancelled the order before it was shipped, but 4 weeks later I’m still waiting to be refunded. Communications are awful, with the chat assistant taking on average 24 hours to respond, each time telling me it’s “in process”… My advice, don’t buy from here.

Oh dear.

Sounds like I’m not alone.

A totally ruined Christmas for my son / family when we were let down but not told until Christmas Eve. Thanks a bunch ConsoleKiller.

As many others have said, there is a major re-think needed on customer communications. Disconnected phone numbers, ghosting for weeks with email, glacial responses on web chats. Quite appalling.

And when a refund was finally confirmed……. surprise surprise there was scant communication apart from a “PayPal malfunction”. Nothing for weeks. They are taking us all for fools.

If you do chose to use this ramshackle organisation, I recommend using PayPal, whose dispute resolution service is the most efficient and magnificent customer experience I’ve had in years.

Bought a PC from them last Sunday arrived with in week, the lady on live chat was very helpful. PC has arrived today in full working order and is in great condition ☺️

I would give a 0 if I could.

I ordered a PC on 3rd December for a Christmas present - when ordering I was assured it would arrive in time. I was promised this until 23rd December when I was told the PC would not be ready.

I requested a refund on 24th December. I have been given excuse after excuse as to why the refund has not gone through. It is now 11th February and I have finally got my money back through raising a dispute with my bank, not from the supplier.

Please do not order from this company - I don’t think it even is a legitimate company at all.
The phone numbers on their website/email footer do not work.

The stress this has caused over Christmas was immense.

Dishonest. Basically scamming thieves. Falsified evidence to make it look like a refund had been issued..
Read below
I am writing as a representative for Lee regarding the ongoing chargeback and refund matter, which has remained unresolved since 11 November

We have carefully reviewed the full email correspondence between Lee and your company. It is evident that Lee has communicated in a reasonable, patient, and cooperative manner throughout, repeatedly allowing additional time for issues to be resolved, accepting apologies for incorrect and damaged goods being supplied, and accommodating assurances given by your staff.

However, the correspondence also shows a repeated pattern of assurances that were not fulfilled. Specifically:

- Multiple emails stated that the PC would be delivered by certain timeframes, including “before Christmas,” without any confirmed or honoured delivery date.
- Repeated statements (on several occasions) indicated that a refund had been “issued” or that “funds had been released.”
- When Lee requested confirmation or proof of the refund, only vague screenshots were provided, containing no dates or traceable transaction references.

It was entirely reasonable for Lee to question these claims. From a professional standpoint, this sequence of communication does not reflect well on a company of your size and gives the appearance of delay and inconsistency.

Of particular concern is a later email sent to Lee’s family instructing that no further contact be made and stating that the matter would be dealt with exclusively via the chargeback process through the bank.

If the chargeback process is active, then it cannot simultaneously be true that:

1. A refund has already been issued directly by your company, and
2. The funds are awaiting recovery through the interbank chargeback process.

Both explanations cannot be accurate at the same time, and clarification is required.

For transparency and to help bring this matter to a conclusion, we now request the following:

1. Confirmation that you have formally accepted the chargeback dispute with your bank.
2. The name of the bank your company uses, so that the relevant institutions may liaise if necessary.
3. Confirmation that you have contacted your bank to request that the chargeback recovery process be expedited.

Lee is currently recovering from a serious mental health crisis and is unable to work. He has ongoing financial commitments and remains in hospital receiving treatment. Resolving this matter promptly will significantly assist in stabilising his situation and allowing him to move forward.

Once the above information has been provided and the recovery process confirmed, neither Lee nor I will need to contact your company again, and our dealings )