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Contabo Reviews 9,160

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability and excellent performance, often highlighting the impressive uptime and scalable resources. Many people appreciate the affordable pricing, noting that it offers great value for the specifications provided. The customer service is frequently commended for being fast, helpful, and professional, with quick response times to inquiries. However, some customers were dissatisfied with the customer support, describing slow response times and generic, unhelpful answers, especially for critical issues. A few other people also felt that the pricing, while initially attractive, could increase over time, and some mentioned issues with IP addresses being on blocklists or difficulties with service activation.

What people talk about most

Service

Users describe positive interactions with service. Many customers praise the excellent support, with some... See more

Price

Customers consistently note positive experiences with price, often highlighting competitive and affordable... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting prompt, targeted, and comprehensive... See more

Response time

Clients share positive opinions on response times, with many praising prompt, targeted, and comprehensive... See more

Staff

People report positive experiences with staff. Many customers praise the support team for being helpful,... See more

Based on these reviews

Rated 5 out of 5 stars

Cheap but good VPS offerings, good uptime/availability. Recently also took a subscription for a storage container to backup parts of my home NAS. Works great. Maybe less suitable for running gameserve... See more

Company replied

Rated 5 out of 5 stars

I like the service provided. You have to know a fair amount about linux/networking/containerization, but when you do, their offering is very competitive. I like that they keep improving on themselves... See more

Company replied

Rated 5 out of 5 stars

Contabo has been a great choice for my VPS. The cost is affordable compared to other providers, but the service is reliable: almost perfect uptime and scalable resources. When I needed help, the suppo... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a VPS from Contabo Cloud and I’m very satisfied so far. The setup was quick, performance is solid, and pricing is excellent for what you get. Everything has been running smoothly,... See more

Company replied


Company details

  1. Cloud Computing Service
  2. Business to Business Service
  3. Cloud Storage Service
  4. DNS Provider
  5. Web Hosting Company

About Contabo

Written by the company

Contabo is a leading made-in-Germany cloud services provider - starting at €4.50/month. We provide German quality servers at 11 locations in 9 key regions all around the globe.

We offer a comprehensive range of hosting and cloud services with full root access, designed to meet the unique demands of our customers:

Cloud VPS: Independent computing instances optimized for performance equipped with fast NVMe drives.
Storage VPS: Storage-optimized VPS for all data storage needs.
Cloud VDS: CPU-optimized virtual machines provisioned in minutes.
Dedicated Servers: Single-tenant bare metal servers with full control over your individual and customizable hardware configuration.
Object Storage: All-Inclusive Storage at predictable cheap monthly rates.

Since our founding in 2003, we follow 3 clear principles:
✔️ German quality with global availability
✔️ Incredible prices
✔️ Customer is king

Choose your currency (EUR, USD or GBP) and payment method (PayPal, credit card, and more).


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

The support went well

The support went well, but the process wasn't so great! Some of your emails ended up in spam, and this time the email informing you of an increase did. When the payment reminder arrived, I saw the old price in my account session, and the first support contact told me it was an email error and to ignore it. Just four days earlier, after another reminder, I was told there had been an increase, and only then did I see the updated price. You should probably check that when you send a reminder, the user session should display the current prices, not the old ones!

April 10, 2026
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Reply from Contabo

Thank you for sharing that feedback with us. We appreciate your input, as it helps us continue improving our services. With those improvements, we will hopefully make your next experience a full 5-star one.

Best regards,
Gil from Contabo

Rated 5 out of 5 stars

Amazing services + support they have…

Amazing services + support they have very helpful support which change my life completely thank you contabo

April 15, 2026
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Reply from Contabo

Thank you so much for your great feedback! It’s really nice to hear that everything is working well for you.

Best regards,
Gil from Contabo

Rated 4 out of 5 stars

For realm and based on my experiance

For realm and based on my experiance. It is super good

April 15, 2026
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Reply from Contabo

Thank you very much for your feedback! It’s great to hear that your experience with us has been mostly positive. We’re always improving and hoping to gain your fifth star soon.

Best regards,
Gil from Contabo

Rated 5 out of 5 stars

Payments

The quick email response and follow-ups

April 15, 2026
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Reply from Contabo

Thank you for your feedback! It’s great to know that you’re satisfied with our service.

Best regards,
Gil from Contabo

Rated 5 out of 5 stars

Excellent support and service

Excellent support, and the servers are running without hitches. I have my websites here, and I have never had any issue worth mentioning. (several years, cant remember how many)

April 15, 2026
Unprompted review
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Reply from Contabo

Really glad to hear that you’re having a positive experience with us. Thanks for sharing your feedback!

Best regards,
Gil from Contabo

Rated 5 out of 5 stars

Thank you for 6 years of excellent service

I’ve been using your services for over 6 years, and I just want to say thank you for the consistently excellent experience. Throughout all these years, your performance, reliability, and support have always met my expectations.

I’ve always been satisfied with the quality of your services, and it’s clear that you care about maintaining a strong and dependable platform for your customers.

Your commitment to stability and improvement really stands out. It’s not easy to stay this consistent for so many years, but you’ve done it very well.

I truly appreciate your work and hope you continue to grow, improve, and shine even brighter in the future.

Keep up the great work!

April 15, 2026
Unprompted review
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Reply from Contabo

Thank you for taking the time to leave us this feedback. We’re happy to hear that things are going well for you.

Best regards,
Gil from Contabo

Rated 5 out of 5 stars

Offers quick setup of VPS

Offers quick setup of VPS. Also custom image is a big plus. Further more the firewall feature is now also great to have. Only thing i am missing is ARM64 based VPS for iot/embedded development/testing.

April 15, 2026
Unprompted review
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Reply from Contabo

We really appreciate your review! It’s great to see that you’re enjoying our service.

Best regards,
Gil from Contabo

Rated 5 out of 5 stars

Cheap but good VPS offerings

Cheap but good VPS offerings, good uptime/availability. Recently also took a subscription for a storage container to backup parts of my home NAS. Works great. Maybe less suitable for running gameservers, at least for Rust the cpu power (clock frequency) seems a bit too weak.

April 15, 2026
Unprompted review
Contabo logo

Reply from Contabo

Thank you for taking the time to leave us this feedback. We’re happy to hear that things are going well for you.

Best regards,
Gil from Contabo

Rated 1 out of 5 stars

The problems already start during the setup – specifically with the password creation.

I spent over 25 minutes on a Zoom call with an IT specialist trying to enter a valid password according to the given rules. No success.
We even used external tools to generate passwords that fully meet the requirements – still no chance. The system simply does not accept them.
I have rarely experienced something like this. If the registration process is already this complicated and unreliable, it raises serious concerns about the rest of the platform.
This is extremely frustrating for users and far from being user-friendly.
Conclusion: Overcomplicated, not user-friendly – definitely not recommended in its current state.

April 15, 2026
Unprompted review
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Reply from Contabo

Hello Denny,

Thank you for taking the time to share your feedback. I’m sorry to hear about your experience. We take this seriously and are currently looking into it further.

Best regards,
Gil Scheindling
QA Manager | Contabo Support

Rated 4 out of 5 stars

Recommended

Very nice customer service, easy UI, and reliable hardware. It has never gone down for me in 2 years. The only downside, I think, is the lack of good GPUs.

April 15, 2026
Unprompted review
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Reply from Contabo

Thank you for sharing that feedback with us. We appreciate your input, as it helps us continue improving our services. With those improvements, we will hopefully make your next experience a full 5-star one.

Best regards,
Gil from Contabo

Rated 5 out of 5 stars

coool dan cheap

April 15, 2026
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Reply from Contabo

We really appreciate your review! It’s great to see that you’re enjoying our service.

Best regards,
Gil from Contabo

Rated 4 out of 5 stars

Absolutely great value!

Absolutely great value!

I've not had any trouble with the uptime of their vps services, every now and then i do get slightly higher ping then desired but nothing too terrible.

The only thing i'm missing is the ability to download a backup of my vps to myself locally instead of having to pay to use their managed backup service

April 15, 2026
Unprompted review
Contabo logo

Reply from Contabo

Thank you for sharing that feedback with us. We appreciate your input, as it helps us continue improving our services. With those improvements, we will hopefully make your next experience a full 5-star one.

Best regards,
Gil from Contabo

Rated 5 out of 5 stars

The best of the best!

The best of the best!

March 20, 2026
Contabo logo

Reply from Contabo

Thanks a lot for your kind words! We're happy to have you with us and appreciate your support.

Best regards,
Gil from Contabo

Rated 3 out of 5 stars

Mixed feelings - great but pricey without discounts

Great: quality of servers, tech support, additional locations, price (ONLY IF DISCOUNTED)

Bad: PRICE (without discount, they also increase it periodically), no free auto-backups nor snapshots (you either pay or face the fact you automatize it yourself or do it manually)

EDIT: I got contacted by Gil from Contabo's Customer Service, I passed him my concerns, hopefully they can be resolved for all of us!

April 15, 2026
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Reply from Contabo

Hello Mateusz,

Thank you for sharing your feedback. I’m sorry to hear that your experience with us hasn’t been the best. We take this seriously and will look into it further. Your input helps us improve, and we hope to provide you with a better experience in the future.

Best regards,
Gil Scheindling
QA Manager | Contabo Support

Rated 5 out of 5 stars

Just trouble free.

April 15, 2026
Unprompted review
Contabo logo

Reply from Contabo

Thank you for your feedback! It’s great to know that you’re satisfied with our service.

Best regards,
Gil from Contabo

Rated 4 out of 5 stars

fast service

Sharmine from the Contabo team helped me resolve my issue very quickly, and I was very satisfied with the service.

April 15, 2026
Contabo logo

Reply from Contabo

Thank you very much for your feedback! It’s great to hear that your experience with us has been mostly positive. We’re always improving and hoping to gain your fifth star soon.

Best regards,
Gil from Contabo

Rated 5 out of 5 stars

Best service provider

Easy to manage VPS and excellent customer support team.

April 15, 2026
Contabo logo

Reply from Contabo

Thank you for taking the time to leave us this feedback. We’re happy to hear that things are going well for you.

Best regards,
Gil from Contabo

Rated 5 out of 5 stars

Great stuff!

I have used their service for several years, ordered some 15 VPS, VDS and bare servers. Great pricing, excellent up-time, decent baseline protection and when you need it, very helpful support staff.

April 15, 2026
Unprompted review
Contabo logo

Reply from Contabo

Thank you so much for your great feedback! It’s really nice to hear that everything is working well for you.

Best regards,
Gil from Contabo

Rated 2 out of 5 stars

Make extra charge after some day when…

Make extra charge after some day when any server I use. It is very bad practice.

March 16, 2026
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Reply from Contabo

Hello,

Thank you for your feedback. I’m sorry to hear about your experience.

The reactivation fee that you are referring to is being automatically applied in case of non-payment, but there are a few ways to prevent it, for example, topping up your account balance in advance, ensure that your credit card has sufficient balance, prepay or prolong, or even request a grace period if you recognize a potential payment issue.

I’ve sent you a separate email with more details and would appreciate your reply so we can assist you further.

Best regards,
Gil Scheindling
QA Manager | Contabo Support

Rated 5 out of 5 stars

Solid service combined with the most…

Solid service combined with the most affordable servers, Contabo is recommended!!

April 8, 2026
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Reply from Contabo

Thank you for your feedback! It’s great to know that you’re satisfied with our service.

Best regards,
Gil from Contabo

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